1. VoIP? UniCom ICS, OCS, MCS, Wave14, Lync UNIVERSITY INFORMATION TECHNOLOGY SERVICES October 12, 2010

2. IU Unicom Project UniCom Timeline 2007 2008 2011 2010 Microsoft OCS Beta Microsoft OCS Microsoft OCS R2 Microsoft Lync Server

3. Why UniCom, Not VoIP? IU UniCom Project

4. UniCom Provides Value Hard to quantify value Value of time saved Value of instant communication Value of collaboration Document sharing Video conferencing Value across space Presence IU UniCom Project

5. Microsoft Lync Brings a whole new level of value http://technet.microsoft.com/en- us/library/ff793475.aspxhttp://technet.microsoft.com/en- us/library/ff793475.aspx http://blogs.technet.com/b/ucedsg/archive /2010/09/19/what-are-the-top-lync-server- 2010-features-i-need-to-know-about.aspxhttp://blogs.technet.com/b/ucedsg/archive /2010/09/19/what-are-the-top-lync-server- 2010-features-i-need-to-know-about.aspx IU UniCom Project

6. Primary Deployment Inhibitors MAC Client Support – Lack thereof No call capability Survivable Branch Capability E911 Resistance to change IU UniCom Project

7. Office for Mac 2011 Some of the Mac 2011 Enhancements: Contact cards and photos Make and receive calls Outlook calendar integration o View availability of contacts Presence throughout Mac Office 2011 products Ships late October

8. Survivable Branch Appliance Available with Lync Used for remote locations Protects against loss of datacenter Or loss of network connection Fails over to the PSTN connection Continues to provide dial tone With limited feature set IU UniCom Project

9. Emergency (E.911) Integration Meets all requirements of North American E.911 standards Associates calling party’s phone number with address Updates Public Safety Answering Point IU UniCom Project

10. Resistance Deploying SWAT teams Customer skills Technology skills Old and new combined Engaging the LSP community Passing ownership From conventional telephony to LSPs Spreading the gospel according to Brad IU UniCom Project

11. Additional Features Common Area Phones Call Park Private Line Malicious Call Trace Conferencing Real Time Collaboration Live Meeting Client Gone Sharepoint Integration Boss/Admin Attendant Console Available in 2011

12. IU UniCom Project $ High Mid Polycom CX700 IW desk (Low) IW desk (High) Common AreaConference Room Microsoft ® Office Communicator OPTIMIZED FOR OCS 2007 R2 IP Phone Portfolio Location (Tanjay)

13. IU UniCom Project $ High Mid Polycom CX700 IW desk (Low) IW desk (High) Common AreaConference Room Polycom CX500 Aastra 6721 iP Polycom CX600 Aastra 6725 iP Polycom CX3000 Microsoft ® Office Communicator OPTIMIZED FOR Lync IP Phone Portfolio Location

14. IU UniCom Project Microsoft ® Office Communicator OPTIMIZED FOR http://kb.iu.edu/data/awgk.html http://www.optimizedfor.com USB Peripherals

15. Microsoft Lync Timeline 4Q 2010 1Q 2011 3Q 2011 2Q 2011 Lync Server 2010 GA Target Station Reviews Lync Server Installation and GW testing Lync available to general campus Migration begins for departments Continue to migrate departments and Regional campuses

16. Discussion