3What is Microsoft Hosted Lync? PresenceDesktop SharingInstant MessagingOnline WhiteboardVideo Conferencing
4Lync to Lync – VOIP &Video Microsoft Hosted LyncMicrosoft Lync is a unified communications platform suited for organizations of all sizes. With Lync, users can keep track of their contacts’ availability; send an IM; start or join an audio, video, or web conference; or make a phone call—all through a consistent, familiar interface.Instant Messaging &PresenceLync to Lync – VOIP &VideoLync MeetingsEnterprise Voice – SIP trunksIM & ConferencingVoice
5Microsoft Hosted Lync Features PSTN Calling FeaturesIntegrated Presence:Integrated presence across all Microsoft applications allows you to see who’s available to connect with. Hover over a users presence icon to display a contact cardAnd menu that can be used to initiate a conversation from the application you’re using.Contact Card:View detailed contact information, organizational charts.Instant Messaging:Get in touch with someone quickly when a phone call may not be appropriate.Conversation history can be saved, inclusive of participants, dates and times.Posting messages:Text, images, file posts, hyperlinks and emoticons are all supported.Filters and notifications:Automatic notifications can be created when messages of interest are posted.Anywhere access:Calls can be made from a desktop, laptop or mobile device without requiring a VPNDevice Switching:Switch from a headset to a speakerphone without interrupting a call or without having to place the call on hold.Call Handling:Answer a call or have it forwarded to voice mail, a mobile phone or another PSTN number, or to a person assigned to answer calls.Collaboration:Work together as if in the same room, across the globe.Program or desktop sharing:Share programs or the entire desktop in one click.Whiteboards and polling:Share a common whiteboard or initiate a poll directly from within a lync meeting.Seamless Transition to include video:Transition to a video conversation with just one click from a multi-party IM or audio communication.Support for High Definition video:HD and VGA video are supported for peer to peer calls and lync meetings.
6SIP IntegrationSIP Trunking connects Vodacom’s Hosted Microsoft Lync Solution to all fixed and mobile networks globally, thereby enabling Microsoft Lync to deliver high definition audio communications securely and reliably to anyone, anywhere and on any network or device worldwide.
71 2 3 4 5 Hosted Lync Benefits Cost Management Improve Productivity Integrated audio, video, and Web conference facilities helps reduce business travel as well as the cost of third-party conferencing solutions. Voice over IP telephony enables communications throughout geographically dispersed company locations without long distance call charges..Improve ProductivityVirtually connection between people you work with -communicate in real time whilst sharing desktops and Microsoft Office applications rather than ing documents back and forth for approval.Both the mobile and desktop Lync client provides access to enterprise voice, messaging and conferencing from one connected platform.Support Mobile WorkingThe use of the same rich functionality and security features for those not working within an office environment is available without the implementation of an expensive VPN. Making searching the Global Address List, viewing presence information and joining or managing conferences simple. Presence capabilities with mobile location information make mobile workers easier to find and contact.Increase Responsive nessAdvanced delegation features, one-click call routing and management features for receptionists, and rich presence information in both help ensure that opportunities are routed to the right person at the right time.Maintain High SecurityBuilt in security, encryption, archiving and call detail records help meet regulatory requirements. By using your own network and servers, you maintain control over sensitive data that would otherwise be transmitted over public telephone networks and third-party conferencing platforms
8Microsoft Hosted Lync Pricing ONCE OFF SETUP FEELYNC STANDARDLYNC ENTERPRISER 3 500R 75R 90Audio, VideoConferencingDesktopSharingAudio, VideoConferencingDesktopSharingPSTN Voice and call management functionality
9Why Vodacom? Microsoft Certified Partner SIP CERTIFIEDMicrosoft Certified PartnerOne of only a few SIP Certified Service Provider in South AfricaZero up-front investmentEnterprise-class unified communications serviceInternational Enterprise calls, reduced call charges – VOIP call rates