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Paul Grady Director of Voice Sales, Unified Communications Group Microsoft Australia and New Zealand Creating a Unified Communications Ecosystem The New.

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Presentation on theme: "Paul Grady Director of Voice Sales, Unified Communications Group Microsoft Australia and New Zealand Creating a Unified Communications Ecosystem The New."— Presentation transcript:

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2 Paul Grady Director of Voice Sales, Unified Communications Group Microsoft Australia and New Zealand Creating a Unified Communications Ecosystem The New Competitive Advantage

3 Accelerate transformation to VoIP and UC Simplify and enhance how people work together Deliver the highest quality experience Extend VoIP and UC across the business Ease UC migration with end-to-end converged services Strategic Alliance

4 The ICA Journey SegmentedTransformed Software-based UC platform Breadth of portfolio Ease of deployment & management Single, rich user experienceConverged mobility Single directory & identity Investment protection UC enabled business processes Open and extensible CS1000, CS2100/ 2000 App Suite LCS 2005 OCS 2007 Exchange UM Office Suite AD IP Phones Office Communicator Mobile Client Legacy Phone CC Client Integrated Mobile Phone Desk Phone IM Conferencing Telephony Directory Active Directory Applications Telephony System Feature Servers Media Gateway UC Clients OCS 200x+ Exchange+ Office System Business Processes

5 Build on existing investments and infrastructure Ease of deployment: software integration, single directory (AD) Extending UC: Federation, integration into LOB applications, across clients One user experience: IM, presence, business-grade telephony, desktop applications Today’s Unified Communications Solution

6 Extensible UC Platform Applications Line-of-Business Applications Vertical Applications Transforming Business Processes

7 What are the requirements that would make UC a good solution? Strategic Communications Direction International SOS UC Roadmap Enhance communication capabilities internally & externally Leverage & integrate with existing technologies Address user needs & demands for more thorough communication options Help to mitigate increasing telecommunications costs Scalable communications architecture Common interface for communicating throughout the enterprise. Enhance our business by developing our communication capabilities. Focus on: Efficiency and Effectiveness Decrease Relative Costs Gain Competitive Advantage

8 How was UC approved internally as a strategic direction? Why choose the Innovative Communications Alliance? International SOS UC Roadmap Alliance pairs two of our largest & most strategic IT vendors We view integrated communications as a “permanent” technology Combined vendor strength assures that we are on a solid & supported technical path with the right architecture GOAL 1: Control our Group Telecommunications Expenses GOAL 2: Enhance Our Communications Capability

9 Summary: Unified Communications Initiative International SOS UC Roadmap We are enhancing our business by understanding and leveraging the converged technology solutions for unified communications from the Innovative Communications Alliance We are establishing a visionary communications structure for future growth and opportunities, and to continually enhance how we service our customers


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