1. Initial Warden Training Emergency Control Organisation

2. HOUSEKEEPING Training Room Emergency Exits and Assembly Areas Toilet Locations Mobile Phones – Please turn to Silent

3. Emergency Control Organisation WHAT’S IN IT FOR ME? Everything we learn here today is Common Sense. We can apply these procedures at home or anywhere else. We might save a life one day.

4. Emergency Control Organisation WHY? 2008 Building Fire Safety Regulation – to ensure persons can evacuate buildings safely and quickly if a fire or hazardous material emergency happens AS3745:2010 ‘Planning for emergencies in facilities’ - provides guidance for the planning and implementation of an emergency control organisation (ECO) and effective emergency response procedures, covering emergency situations up until the appropriate emergency service arrives.

5. Emergency Control Organisation QUT QUT has provided an online training module for all staff to have an awareness of emergency procedures. This module supports and reinforces their role and your role and duties as a member of a Emergency Control Organisation.

6. Emergency Control Organisation ONLINE TRAINING on EVACUATION PROCEDURES This training has been designed to comply with the Building Fire Safety Regulation 2008 and as such it is a mandatory requirement for all staff members to undertake this training to ensure the University meets its legal obligations and ensures everyone’s safety.

7. Emergency Control Organisation The General Evacuation Instruction must be completed by all QUT staff: No later than 2 days after starting work at QUT No later than 2 days after a person moves to a new work place on another floor or building at QUT ONLINE TRAINING on EVACUATION PROCEDURES

8. Emergency Control Organisation The General Evacuation Instruction must be completed by all QUT staff: No later than 1 month after there is a material change to the physical layout to their workplace. Every 12 months ONLINE TRAINING on EVACUATION PROCEDURES

9. Emergency Control Organisation LEGAL RESPONSIBILITIES All staff, students and members of the public who may be within a building at QUT are obligated under State & Federal Acts to comply with ALL instructions given to them by any member of an Emergency Control Organisation (ECO) personnel during an evacuation or containment

10. WHAT IS AN EMERGENCY? Emergency Control Organisation Any event that arises internally or from external sources, which may cause physical and/or emotional distress to staff and/or students. May also include an event that adversely disrupts the University operations, damages University assets or brings the University into disrepute. It is usually a situation that requires an IMMEDIATE response.

11. FireBomb Threat Letter BombCivil Disorder/Protest Toxic EmissionMedical Emergency CyclonesEarthquake Bush FireSevere Storm Water DamageFlood Transport AccidentsIndustrial Accidents Hazardous Substances Death on Campus Emergency Control Organisation WHAT IS AN EMERGENCY? Any other incident that threatens life or causes us to activate the QUT Emergency Procedures

12. EMERGENCY CONTROL ORGANISATION AUTHORITY Emergency Control Organisation Emergency Control Organisation (ECO) have authority under the following Legislative Acts, Regulations and Standards Work Health & Safety Act 2011 QLD Fire & Rescue Act 1990 2008 Building Fire Safety Regulation Australian Standard 3745 (2010)

13. QUT EMERGENCY CONTROL ORGANISATION Emergency Control Organisation All QUT buildings have an Emergency Control Organisation (ECO) which consists of Chief Wardens, Deputy Chief Wardens and Wardens Your role is to assist and provide guidance during an evacuation or containment Emergency Control Organisations are formed under the Australian Standard AS3745 (2010)

14. ECO ROLES & RESPONSIBILITIES Emergency Control Organisation The primary role of ECO members is to ensure that life takes precedence over asset protection. Members are trained members of staff who take control whenever an emergency is declared to ensure the safe evacuation or containment of building occupants. ECO members are not: Fire Fighters, Bomb Technicians or Rescue Personnel.

15. Emergency Control Organisation ECO ROLES & RESPONSIBILITIES QUT staff who voluntarily perform formal Health & Safety roles are eligible to receive two additional days special leave per annum Staff must meet the eligibility requirements and perform the role role for at least 9 months within a 12 month period in order to access the special leave. http://www.hrd.qut.edu.au/staff/benefits/voluntary.jsp

16. ECO ROLES & RESPONSIBILITIES Emergency Control Organisation Eligibility requirements Staff must meet the following requirements to be eligible to access the special leave: Wardens Completed the ‘Appointment of Wardens’ form Participated in drills or routine inspections Provided feedback and attended at least one of the two required Warden meetings

17. ECO ROLES & RESPONSIBILITIES Emergency Control Organisation On becoming aware of an Emergency: Ascertain the nature of the emergency and determine the appropriate course of action for their level or area of responsibility in accordance with the QUT EmergencyProcedures Manual. https://secure.qut.edu.au/fmd/qut/emergency_procedures.pdf

18. ECO ROLES & RESPONSIBILITIES Emergency Control Organisation Responding to an Emergency: Assist with an evacuation, lock-down or shelter-in place for their area of responsibility and advise the Chief Warden of the status using an appropriate method of communication for the building. Be identified by a red helmet, yellow safety vest and/or Warden ID card if it is safe to do so. (Visual Aids)

19. Emergency Control Organisation Wardens are identified by a red helmet, yellow safety and/or warden ID card if it is safe to do so. WARDEN VISUAL AIDS

20. Emergency Control Organisation ECO ROLES & RESPONSIBILITIES Responding to an Emergency: Direct occupants in accordance with the QUT Emergency Procedures Manual and from instructions from the Chief/Deputy Chief Warden and Initial Response Team(s). (QUT Security, Emergency Combat Services; Fire, Ambulance, Police). This will include checking all rooms in your area (including toilets) for people.

21. Emergency Control Organisation ECO ROLES & RESPONSIBILITIES Responding to an Emergency: Will systematically evacuate, lock-down their area of responsibility as required and assist person(s) with disabilities. Report to the Chief/Deputy Chief Warden on completion of required activities, for further tasking if required.

22. Emergency Control Organisation ECO ROLES & RESPONSIBILITIES Responding to an Emergency: Ensure that following the “All Clear” from the Emergency Services, assist with the re-entry to the building and attend the debrief to identify and correct any deficiencies. ALL CLEAR!

23. Emergency Control Organisation WARDENS ROLES & RESPONSIBILITIES Monthly Housekeeping: Required to undertake or as nominated by the Chief Warden the monthly Check List for your area. (Online) You are required to notify the Chief Warden of any refurbishments, staff relocations or office arrangements that may impact on the designated emergency exit routes. Monthly Housekeeping Checklist

24. Emergency Control Organisation LOCAL PROCEDURES Each building develops their own Local Procedures in accordance with the QUT Emergency Procedures Manual. Local procedures should address local issues: Power Failure Air-conditioning Control Alternate Assembly Areas Access Control/Cardax doors/Secure areas Non Mechanical Evacuations Housekeeping Procedures

25. Emergency Control Organisation LOCAL PROCEDURES Local procedures should address local issues: Secondary Roles of Wardens Localised Training/Fire Fighting Personal Safety & Security of Personal property Renovation/Construction Sites Educate building occupants not to carry any food or beverages during emergencies

26. Emergency Control Organisation STAFF in CHARGE Staff in Charge of a Class/Work Area are responsible for the Safe Evacuation or Containment of that teaching or work space. Everybody has a Moral and Legal Responsibility. We all have a Duty of Care to our students and staff. This is supported within the QLD Workplace Health & Safety Act 1995 and QLD Fire & Rescue Service Act 1990

27. Emergency Control Organisation QUT EMERGENCY RESPONSES There are 2 responses to emergencies that are endorsed by QUT EVACUATION (Mechanical – Audible and Non-Mechanical - Silent) SHELTER IN PLACE/LOCK DOWN

28. Emergency Control Organisation QUT EMERGENCY RESPONSES Evacuation refers to the orderly movement of people from a place of danger. Students, staff and visitors are evacuated from University facilities to a designate safe location – a pre-established Assembly Area for each facility. Fire Chemical Spill Know your area!

29. Emergency Control Organisation NON-MECHANICAL EVACUATION There could be an event on campus where audible alarms might not be used to evacuate people, such as civil disorder event inside a building. When a Chief Warden is notified to evacuate the building ‘Non-mechanically’, it is at their discretion as to how they ascertain the validity of the order. QUT Security may provide assistance unless the Controller assumes their role.

30. Emergency Control Organisation NON-MECHANICAL EVACUATION Wardens may consider sending runners or use alternate methods of advising building occupants. Respond in the way that will best protect your safety and those in your charge. Be firm and courteous with the message to “Evacuate”. In all events, remain calm and avoid confrontation.

31. Shelter in Place/Lock Down refers to the protection of students, staff and visitors within QUT buildings which they currently occupy. Where a threat is such that an attempt to move people would expose them to a great danger than remaining ‘Sheltered in Place’ Escape of Gas Violent Storm Emergency Control Organisation QUT EMERGENCY RESPONSES

32. Active Shooter Guidelines attacks involving firearms may be infrequent but it is important to be prepared to respond to such an incident. Get Out – Use any means possible to get out of harm’s way. Use whatever escape route that will take you to safety, including climbing out of windows. Hide Out – Remain calm. Stay out of sight of the intruder and keep away from windows. Lock yourself inside secure areas, switch off lights, turn off your phone, remain still and silent and shelter in place. Emergency Control Organisation QUT EMERGENCY RESPONSES

33. Take Out – If confronted, depending on the circumstances you will have to make an extreme decision. A.Remain calm and avoid eye contact and antagonising the intruder. Be compliant and do whatever you must to ensure your safety. B.If the armed person is injuring compliant people, you may have to defend yourself by whatever means, including disarming the aggressor. You may have to be creative but you must respond in any way that will best protect your safety and those in your charge. Emergency Control Organisation QUT EMERGENCY RESPONSES

34. Emergency Control Organisation SPECIAL NEEDS PERSONS QUT have emergency procedures in place to assist any person who may have a disability or impairment during an evacuation or containment. As a Warden, you may need to enlist the aid of another person to assist. If safe to do so, assemble in a safe place near a fire egress and wait until the level has been evacuated and relocate the person into the fire stair well. Report the circumstances to the Chief Warden immediately.

35. Emergency Control Organisation Know your local building evacuation procedures, emergency exits and assembly areas. (There could be more than one) Control the Evacuation – Use clear concise language and hand signals. Control the movement through the corridors, building entries and fire stairs. Consider everyone’s SAFETY! FIRE & EVACUATION

36. Emergency Control Organisation Each building has professionally designed, site specific evacuation signage. The diagrams are in colour and supplied laminated to be fixed to a wall. Each evacuation diagram displays the location of the sign as it corresponds to it’s location in the building. EVACUATION DIAGRAMS

38. Emergency Control Organisation BUILDING EVACUATION ROUTES Each building’s evacuation diagram displays the route from the location as it corresponds to the place in the building to the nearest exit of the building. Emergency Exit signs identify emergency locations from all areas within buildings. Emergency lighting is installed in strategic locations throughout campus buildings.

39. Emergency Control Organisation BUILDING ASSEMBLY AREAS Each QUT building has a designated Assembly Areas on campus. The Assembly Area is an open area away from a building and out of the way of responding emergency vehicles and personnel. There may be more than one Emergency Assembly Area depending on the size of the building, type of evacuation event and the location of the exits.

40. Emergency Control Organisation PERSONAL CONSIDERATIONS Wardens - Your Personal Emergency Plans Personal Belongings – keys, wallet, purse Alternate transport arrangements Child Collection/Primary Carer ‘GO’ Pack – essential medication, personal first aid kit, contact details for immediate family, walking shoes, non perishable food: muesli bars, chocolate, sweets, water bottle, torch and small AM radio, etc

41. Emergency Control Organisation FIRE PROTECTION EQUIPMENT The primary functions of a fire alarm are to identify a developing fire emergency, indicate it’s location and alert QUT Security, the Fire Service and the building occupants Signals from the system can automatically engage equipment to pressurise stairwells, shut down re- circulating air systems and to release hold-open devices on fire doors. This helps to confine any smoke to the fire floor and minimise danger to life and property.

42. Emergency Control Organisation FIRE PROTECTION EQUIPMENT MANUAL CALL POINTS (MCPs) Manual Call Points (MCPs) enable occupants to raise the alarm of a fire. Activation of an MCP occurs when the glass front is broken. It cannot be reset unless a new glass front is installed. The MCP system has the ability to alert all occupants of the building to a fire within the building

43. Emergency Control Organisation FIRE PROTECTION EQUIPMENT MANUAL CALL POINTS (MCPs) Manual Call Points (MCPs) are located throughout QUT buildings. Some MCPs are openly displayed on walls but others are located behind well signed fire emergency doors. They can be found on escape routes at each door (inside or outside) to designated fire stairs

44. Emergency Control Organisation EMERGENCY COMMUNICATION DEVICES Emergency Warning and Intercommunication Systems (EWIS) are fixed installations Found in QUT buildings The EWIS provides audible, visual signals and verbal public address throughout a building in emergency situations and It provides a means of communication between specific locations for the Wardens & Chief Warden in the building

45. Emergency Control Organisation EMERGENCY COMMUNICATION DEVICES Warden Intercommunication Phones (WIP) are used to communicate between Wardens and the Chief Warden at the EWIS location (if Safe to do so) The WIP is Fire Engine Red in colour and Located in specific locations in the building The WIP cannot be used to communicate directly with other WIPs or phones.

46. Emergency Control Organisation EMERGENCY COMMUNICATION DEVICES ALERT SIGNAL This is the first phase of the Fire Emergency Warning. The ALERT signal is a repetitive tone having an equal on/off duration and a regular frequency. It may also be a combination of audible tones and visual signals (flashing amber light). The ALERT signal instructs the occupants to prepare for evacuation. ALERT

47. Emergency Control Organisation EMERGENCY COMMUNICATION DEVICES EVACUATION SIGNAL This is the second phase of the Fire Emergency Warning. The EVACUATION signal is a variable tone of increasing frequency. It may also be a combination of audible tones and visual signals (flashing red lights). The EVACUATION signal instructs wardens and building occupants that evacuation is necessary. EVACUATE

48. Emergency Control Organisation EMERGENCY COMMUNICATION DEVICES VERBAL ADDRESS The EWIS allow a public address throughout the building (internally) if required in an emergency Some systems have automated, pre-recorded verbal instructions and the Chief Warden may communicate an instruction through the public address speakers (internally)

49. Emergency Control Organisation FIRE FIGHTING EQUIPMENT ‘First Attack’ fire fighting equipment is installed in QUT buildings. The installed items of fire fighting equipment are Fire Blankets, Fire Hose Reels and Fire Extinguishers and their locations are indicated on the evacuation diagram for your workplace. There are some buildings installed with fire suppression sprinklers

50. Emergency Control Organisation FIRE FIGHTING EQUIPMENT FIRE EXTINGUISHERS Most Fire Extinguishers at QUT are ‘portable’ and are mounted on brackets at a convenient height on walls or vehicles. Only trained people should use the appropriate extinguisher to extinguish a fire while it is still small and uncomplicated.

51. Emergency Control Organisation MEDIA CONTACT Staff and students should not make statements to the media If contacted by the media, remain courteous, firm and direct them the Marketing and Communications (3138 1840) Office or to Security (3138 5585) DO NOT be drawn into any comment.

52. Emergency Control Organisation CALLING AN AMBULANCE On advice from the Queensland Ambulance Service, the University community are requested that persons needing an ambulance in a serious situation should dial Triple Zero 000 (0 first from a QUT internal phone line) immediately. Notify QUT Security on 88 888. Tell the operator: Where, What, Why, Who, When and How. Consider everybody’s SAFETY

53. CONTACTS Emergency Response Coordinator Tracey Brewer80264 t.brewer@qut.edu.au Kelvin Grove Security Superintendent Grant Gordon85590 grant.gordon@qut.edu.au Gardens Point Security Superintendent Peter Borojevic81468 p.borojevic@qut.edu.au Security Helpdesk85585 Freecall1800 065 585