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Security and Safety Advice and Guidance E&FMS Security Department Head of Security.

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Presentation on theme: "Security and Safety Advice and Guidance E&FMS Security Department Head of Security."— Presentation transcript:

1 Security and Safety Advice and Guidance E&FMS Security Department Head of Security

2 Introduction The Home office has reported that students own more expensive consumer goods per head than the rest of the population. The Home office has also mentioned that it is believed that between 1 in 3 students may become a victim of a crime each year and in general young people (16 – 24 years) are more vulnerable. We do not want you to be a victim of crime and by raising your awareness and following these simple guidelines we can make sure that you enjoy living and studying in London safely. For further safety advice or to obtain further information regarding crime statistics please visit the website below or make contact with a member of the University Estates & Facilities Management Services security team.

3 Middlesex University Security Team For further advice contact: Nick Wise, Head of Security Jamie Steed, Security Systems Manager Itai Sher, ICTS Security Contract Manager John Pollitt, ICTS Security Operations Manager

4 Topics Covered Top safety tips Electrical and Fire Safety Fire safety (Campus, halls, private residence) Robbery and Theft Burglary Withdrawing Cash Out at Night Drink Spiking Public Transport Cabs Disease and Illness Illegal drugs Vigilance Road Safety Emergencies Support contact numbers Useful contact numbers Middlesex University security Contacts

5 Top Safety Tips Many burglaries happen when a door or window has been left open (it takes a second) – whether in an office, halls or house/flat lock up! In a hall of residence, be careful who you let in or who follows you into the building - lock your bedroom door even if you are only going down the corridor Robbers are after an easy target - walk in groups at night, travel by taxi or stay over with friends, your safety is worth more than the cab fare home! If possible, use cash-machines during the day - put your card and cash away and be vigilant - never write down or disclose your PIN number Keep cards and chequebooks separate - note down your card details so you can cancel them quickly Always lock your car and put valuables out of sight - never leave the keys in the ignition even when paying for petrol After a night out, arrange to go home with friends, or licensed mini cab or taxi To prevent spiking, never leave drinks unattended Be vigilant when using your mobile phone - if your phone is stolen, call your network or to immobilise it Protect yourself with insurance - keep lists of the make, model and serial numbers of your electronic items to help police track them down if they are stolen Students mark your property with the initials of Middlesex University and your student ID number (e.g.. MU ) this makes it harder for a burglar to sell stolen goods and can help the police to return items to you. Staff should mark items with their initials and post code.

6 Electrical & Fire safety in Rooms Dangerous electrical appliances or damaged sockets can cause fire or serious injury. What are the warning signs – unsafe electrical appliances? Check for broken plug sockets Check for exposed wiring Check for loose Switches Check for sparks or smoke from electrical appliances If the appliance, plug or cables feel hot or smell – then turn off and unplug Fuses that continually blow think! There must a cause, do not use Plugs that get hot when used, do not use obtain advice Don’t overloading plug sockets Use portable heaters in a safe way, keep away from inflammable material Do’s and Don’ts – Fire safety in rooms! Do not Smoke in bed 20% of fires are caused by candles. Don’t use candles in rooms, if you do then it could lead to your eviction from Halls Do not tamper with smoke alarms (including covering them up) 60% of fires start in the kitchen – do not prop the door open. Do not use portable cooking appliances in rooms Do not leave irons on when not in room Do not leave frying pans (hot oil) unattended at anytime Do not store or use gas canisters in rooms If in doubt about an electrical items do not use it, seek advice.

7 Fire Safety while on Campus and in halls If you discover a fire, raise the alarm at once by: Sounding the nearest fire alarm (break glass call point) Leave the building immediately and report to the duty officer or security when outside On hearing the fire alarm Leave the building quickly and calmly by the nearest exit Do not stop to collect personal belongings Do not use lifts If an exit is found blocked use an alternative route When clear of the building report to your assembly point Do not obstruct access points. Routes must be kept clear for emergency vehicles/personnel Do not re-enter buildings until duty officer/senior fire officer gives all clear It is an offence for improper use of a break glass. Any person found smashing a break glass for fun/to panic or cause distress will be identified and details passed to the police. Every false activation means the emergency services are called away from a situation that could be life threatening. Do not be afraid to use the break glass call point if you see or suspect there to be a fire within a building Further advice Know your assembly points Check your smoke detectors (do not cover them) Ensure your friends/visitors are aware of evacuation plans, assembly areas etc.

8 Robbery and Theft Keep your personal belongings with you Do not display valuables Do not count money in public Do not use maps in public specially in the city Keep personal details private, i.e. pin numbers, passwords Be aware of your surroundings Plan routes/transport in advance If robbed, hand over items - don’t fight back Avoid using mobile phones alone in public places If your phone is stolen, call your network or to immobilise it. Make a note of your serial number by dialling *#06#. Walk on the pavement towards traffic If you think you are being followed seek help at shops, petrol stations, somewhere open to the public

9 Burglary Double check you have locked up properly Avoid letting in strangers; always check identification cards, if in doubt phone their headquarters. If they are legitimate they will not object to waiting while you do so Keep your mobile in your bedroom at night Don't leave car or house keys near windows or letter boxes If possible use a timer for lights when not at home Close curtains/blinds when out of the house/flat/halls room or office Office staff use a clear desk policy Houses/flats purchase alarms, security lighting Windows /patio doors add extra locks Keep to hand a record of valuables and their descriptions/serial numbers Join and encourage others to join a neighbourhood watch scheme

10 Using your Cash Card Be vigilant of your surroundings Keep details private; never divulge passwords or card pin numbers (cover keypad when entering details Check for hidden devices on cash machines Do not get distracted when using your card Avoid taking large amounts out of a machine in one go Use your card during the day rather than at night Keep a record of when you use your card, how much, when and where Check your statements properly Do not let your card out of sight when using it in shops, restaurants even petrol stations Always cross shred any statements, bills, bank cards anything where your personal information can be obtained

11 Out at Night Plan your route there and back Avoid travelling alone Keep in well lit areas Plan and keep to meeting arrangements Remain with your friends, check on each other Only use licensed mini cabs or taxis Never leave drinks unattended Never accept drinks from strangers Do not bring strangers back to the halls or your house/flat Attempt to ensure someone knows where you are going and expected time home

12 Drink Spiking These tips are not just for women Appoint a drinks watcher Never leave your drink unattended If for whatever reason you have to leave your drink unattended, do not go back to it Do not accept drinks from strangers Drugs can be tasteless and odourless and takes less than a second to be put into your drink Watch out for each other If your drink tastes different throw away If you start to feel ill, inform your friends or an appropriate person If a friend becomes ill for whatever reason do not allow them to make their own way home, look out for another, take them home!

13 Public Transport Always pre-plan your route Avoid waiting alone Always sit downstairs near to the driver when travelling on a bus alone Avoid getting on empty tube /train carriages Keep your belongings in view at all times If you find a situation starting to occur make contact with the driver (bus) pull the emergency handle on the tube or train When using the night bus, attempt to travel with friends rather than alone, always sit downstairs Try not to fall asleep when you use London transport, taxi or cab when travelling alone day or night

14 Cabs Always use only licensed mini cabs/ black taxi’s Keep a cab number on you When booking a cab or taxi always obtain an estimate and remember who you spoke to, ensure you have enough funds to pay before starting the journey Ensure a friend or relative are aware of your estimated time of arrival, ring them when in the cab if you can. Check driver’s ID before you get into a cab if you feel unsure about him/her don’t get in. Sit directly behind the driver if your alone, remain alert, watch your route/traffic signs Ask driver to wait until you are inside before he/she leaves the area

15 Disease and Illness Don’t use Illegal drugs Avoid handling syringes or needles Avoid taking unknown substances If you feel stressed, can’t cope, seek help from a councillor (Middlesex can help you to do this) Check food and drink sell by dates Follow instructions for re-heating food, if unsure throw away If you are unwell i.e. cold/flu, remain at home, take plenty of fluids, contact your GP. Don’t come in to University spreading the germ. Ensure friends, lecturer are aware Set up a flu friend (when one gets sick the other supports) buddy buddy system Always practice safe sex

16 Illegal Drugs Drugs mess up your mind Drugs mess up your body Drugs are a waste of money Drugs are addictive Drugs can kill you Drugs pay for other criminal activity There is a zero tolerance policy on drugs on university or halls premises Are these not enough reasons? Visit the site below and read for yourself what drugs actually do to you Just Say No

17 Vigilance Do not touch suspect packages, ensure you inform a responsible person i.e. bus driver, security, caretakers, police Report anything you notice such as, type of package, bag, its location, and at what time you noticed it, whether anyone was in the area and their description Suspicious person. As with packages same information may be helpful to police or security Remember: You have noticed something for a reason!

18 Road Safety Cross at a safe place Be vigilant for road signs and road works Keep to pavements and footpaths Try to walk on pavement towards oncoming traffic Be vigilant, remember a driver may not be aware of you! Check! And double check both ways before crossing, watch out for cyclists and motorbike riders Just because a road may be marked as one way does not mean a vehicle may follow this rule! Look both ways before crossing

19 Emergencies In emergency call 999 Police, ambulance, fire brigade & coastguard Do not call if unnecessary Prank callers will be prosecuted Keep calm when talking to the operator Answer operator’s questions in a calm voice, the more information you can give the better the response If you don’t know the address of the incident look for landmarks, such as tube/train stations, petrol stations, pubs, schools, shops, churches etc For non emergencies contact your local police station. Security on campus have local contact details, or report the crime via the net https://online.met.police.uk

20 Aids Helpline www.nat.org.uk Alcoholics Anonymous www.alcoholics-anonymous.org.uk British Pregnancy Advisory (abortions) www.bpas.org Crimestoppers www.crimestoppers-uk.org Dyslexia Helpline www.bdadyslexia.org.uk Eating Disorders Advice www.b-eat.co.uk/Home Frank (drugs) www.talktofrank.com Hospital – Barnet General Hospital – Chase Farm Hospital – North Middlesex Hospital – Royal Free Hospital – St. Ann’s Hospital - Whittington London Nightline www.nightline.org.uk NHS Direct www.nhsdirect.nhs.uk Parentline www.parentlineplus.org.uk Rape helpline (answered by women) www.rapeandabuseline.co.uk Rape helpline (answered by men) www.rapeandabuseline.co.uk Samaritans www.samaritans.org.uk Saneline (mental health) www.sane.org.uk Suzy Lamplugh Trust www.suzylamplugh.org Victim Support www.victimsupport.org Support Contact Information

21 Useful Contact Numbers AA breakdown – emergency (landline) www.theaa.com AA breakdown – (mobiles) www.theaa.com Air Travelwww.airtravel.about.com Airports - Heathrow www.heathrowairport.com Airports - Stansted www.stanstedairport.com Airports – Luton www.london-luton.co.uk Airports - Gatwick www.gatwickairport.com Airports – London City www.londoncityairport.com CabWise60835 (text)TEXT: HOME to Embassies based in Londonhttp://www.embassyhomepage.com/ Eurostar www.eurostar.com Get Connected (student advice) www.getconnected.org.uk Lost Cards – Abbey National Lost Cards – Alliance & Leicester Lost Cards – Barclays Lost Cards – Halifax Lost Cards – HSBC Lost Cards – Lloyds TSB Lost Cards – Nationwide Lost Cards – Natwest Lost Cards – RBS London Transport www.tfl.gov.uk Lost Phone – Lost Phone – 3 Lost Phone – O2 contract Lost Phone – O2 contract Lost Phone – O2 pre-pay Lost Phone – O2 pre-pay Lost Phone – Orange contract Lost Phone – Orange contract Lost Phone – Orange pre-pay Lost Phone – Orange pre-pay Lost Phone – T-Mobile Lost Phone – T-Mobile Lost Phone – Virgin Lost Phone – Virgin Lost Phone – Vodafone contract Lost Phone – Vodafone contract Lost Phone – Vodafone prepay Lost Phone – Vodafone prepay National Express www.nationalexpress.com National Rail Enquiries www.nationalrail.co.uk Passport Information UK www.ukpassportadvisor.com

22 Middlesex University Security Contacts To report a crime / suspicious activity on campus or any other type of emergency contact the University’s Campuswatch 24hr control room For non emergency situations including safety or general advice about the campus you can contact security based on each campus via the numbers below; Hendon, (based within the Quadrangle) Trent Park, (based within the Jebb Building)

23 We hope you Enjoy your time at Middlesex University Always remember that your safety is paramount If you require help/assistance or just advice make contact with us, your University Security Team


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