1. Craig White Know Your IBM Program Manager - AG cwhite@ca.ibm.com

2. Agenda  What is Know Your IBM Rep Rewards  Four Components of the Program (Learn, Configure, Sell, Reward)  What is New for 2009  Getting Started

4. What is it??? $ Know Your IBM Rep Rewards is a Business Partner spiff program that awards you points for successful completion of e-learning modules, building configurations using the Express Selector Plus tool and reporting your sales of qualifying products! $ Each point is equal to $0.25 (i.e. 400 points = $100). $ Points are awarded to you, the individual BP rep – not your BP firm!!! $ Every sales rep at your firm can participate in Know Your IBM Rep Rewards. $ Points can be redeemed on our completely redesigned Rewards site. $ The more you learn, the more you sell, the more you can earn via Know Your IBM Rep Rewards!!!

5. Four Components of Know Your IBM Rep Rewards LearnReward SellConfigure

6. Know Your IBM Rep Rewards – Learn & Earn $ Earn points for successful completion of a wide selection of e-learning modules. $ Designed to take 20 minutes or less to complete. $ Available 24/7/365. $ Focus of Key Selling messages with links to more in depth education. $ You must complete at least one e-learning module before you are eligible to earn points for your qualifying sales. $ Complete all of the modules to increase your knowledge and skills while maximizing your earnings. Complete 3 modules in an hour and earn 150 pts. ($37.50)

7. Know Your IBM Rep Rewards – Configure & Earn $ Configure and Earn 2009 Rewards Program rewards employees for building System x, System Storage, BladeCenter and Express configurations using the Express Selector Plus tool. $ Each successful configuration will award you 25 KYI points to a maximum of 12 per calendar month. (300 points per month) $ To access the Express Selector Plus tool, visit the following Web site: http://www.express-selector.com/

8. Know Your IBM Rep Rewards – Sell & Earn $ Earn points for recording sales of qualifying products featuring System x, System Storage, Express Products and Power Systems. $ Reporting sales is quick & easy – it literally takes seconds to report a sale!!! $ Points are assigned per product and are listed in the announcement letter and on the web site. $ Check out the eligible product list and report all eligible sales to maximize your earnings! $ Report your Sales in accordance to the schedule published in the announcement letter in order to receive points. Double Points with DS3000 and select System x!!!

9. Know Your IBM Rep Rewards – Sell & Earn All sales transaction reporting under the Sell and Earn 2009 Rewards Program must be received by IBM according to the following schedule: End-User Invoice DateReporting Date February 24 – March 31, 2009No later than April 30, 2009 April 1 – June 30, 2009No later than July 31, 2009 July 1 – September 30, 2009No later than October 31, 2009 October 1 – December 31, 2009No later than January 16, 2009

10. Know Your IBM Rep Rewards – Sell & Earn (Now Even Faster) You can now earn Sell select System x and select System Storage products at the same time you can qualify for double points. Double points will be limited to one selected System x product and one selected System Storage product per End-User invoice. If more than one System x product appears on the End- User invoice, the product with the highest number of reward points will be doubled.

11. Rewards $ The Rewards site has been completely redesigned for 2009 including thousands of redemption options like event tickets, sporting goods, HD TVs, travel, etc. $ Redeem your points for a re-loadable MasterCard gift card – allowing you to purchase anything you choose! $ Don’t see what you want, use the Rewards Concierge Service to request any specific reward you would like – the concierge service acts like your personal shopper to find exactly what you are looking for. $ In 2009, Know Your IBM Rep Rewards is bigger and better for you!!!

13. What’s New For 2009 Sales reporting dates, as outlined in the announcement letter, are now quarterly. Please ensure that you report your sales in accordance to these cutoffs. Configure & Earn rewards you for building configurations in the Express Selector Plus Tool. Qualify for Double Points when you sell qualifying System x and System Storage products together. A completely redesigned Rewards Site presents you with over 500,000 quick redemption options. 2008 participants have received an e-mail defining their automatic enrollment into the 2009 program – upon approval and signing of the 2009 KYI Agreement.

14. Getting Started $ Your firm must sign the 2009 KYI Agreement, do that first – see following page for instructions $ The Know Your IBM Rep Rewards Web site is at www.ibm.com/partnerworld/knowyouribm. Sign in with your PartnerWorld ID and Password.www.ibm.com/partnerworld/knowyouribm $ You must complete at least one e-learning module before you can earn sales rewards. $ Sales must be reported within the timeframe detailed in the announcement letter. $ You can earn up to 80,000 points ($20,000) in 2009!!! $ Talk with your IBM representative – they can help you start your earning journey and answer any questions you may have. $ For complete program details please visit the Web site of refer to Announcement Letter #509-455. $ Don’t miss out – Start earning TODAY with Know Your IBM Rep Rewards.

15. Instructions on how to Sign the 2009 Know Your IBM Agreement Please have an APA (authorized profile administrator) follow these steps to sign the KYI Agreement. 1. Go to www.ibm.com/partnerworld 2. On this page click on Member sign-in 3. On this page sign in using your IBM ID and password. 4. On this page on the right hand side click on Update your profile. 5. On this page click on Update your company profile. 6. On this page click on manage pending agreements. 7. On this page under Country enterprise agreements click on the company's name next to the Know Your IBM agreement. For additional assistance contact PartnerWorld Contact Services at 1-800-426-9990 Option 7 or email Know Your IBM at kyi@ca.ibm.comkyi@ca.ibm.com Log into Know Your IBM Go to http://www.ibm.com/partnerworld/knowyouribmhttp://www.ibm.com/partnerworld/knowyouribm Sign in with your IBM ID and Password Click on the Know Your IBM Track your progress and redeem rewards online Questions? Contact kyi@ca.ibm.comkyi@ca.ibm.com

16. Craig White Know Your IBM Program Manager - AG cwhite@ca.ibm.com