9 1. Again, why add the fig. here, when this info 1. Again, why add the fig. here, when this info. is not given for other chaps. Should this be made consistent throughout?Figure 1-2 Transactional Communication Model
10 1. Why include a table here 1. Why include a table here? Other chapters have tables but these are not included on the Web site. Can this be made consistent throughout?
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