1. Communication BCSBE1: The student exhibits appropriate oral and written communication on personal and professional levels. Essential Question: How can you communicate your thoughts, ideas and opinions in a professional and effective manner?

2. What Is Communication? Communication is defined as a process by which we assign and convey meaning in an attempt to create shared understanding.

3. Why is Communication Important? Communication helps human beings to connect with each other as individuals and as independent groups. Here are some of the reasons, which explain why communication is important: – Information Dissemination – Expressing Emotions/ Ideas – Education – Building Relationships – Entertainment – Decision-Making

4. Types of Communication Based on Communication Channels Verbal Non Verbal Based on Style & Purpose Formal Informal See page 160 in your text book for more details

5. Strategies to Improve your Listening Skills: Maintain eye contact with the instructor Focus on content, not delivery Avoid emotional involvement Avoid distractions Treat listening as a challenging mental task Stay active by asking mental questions Use the gap between the rate of speech and your tare of thought

6. Communication Styles Tasks Review the Communication Styles PPT on my website. Complete the fill in the blanks on the student notes section. If you need to take extra notes please do so. For example if you cant see the heading on a slide make sure you write it down. You must read each slide carefully. YOU WILL HAVE AN ASSESSMENT ON THIS INFORMATION FRIDAY 9/28/12. You will also complete the Find it project by Friday. You may receive another project as well so make sure you stay on task. Let me know if you have questions.