1. Communication and Document Formatting BCSBE1: The student exhibits appropriate oral and written communication on personal and professional levels. Essential Question: How can you communicate your thoughts, ideas and opinions in a professional and effective manner?

2. What Is Communication? Communication is defined as a process by which we assign and convey meaning in an attempt to create shared understanding.

3. Why is Communication Important? Communication helps human beings to connect with each other as individuals and as independent groups. Here are some of the reasons, which explain why communication is important: – Information Dissemination – Expressing Emotions/ Ideas – Education – Building Relationships – Entertainment – Decision-Making

4. Types of Communication Based on Communication Channels Verbal Non Verbal Based on Style & Purpose Formal Informal See page 160 in your text book for more details

5. Strategies to Improve your Listening Skills: Maintain eye contact with the instructor Focus on content, not delivery Avoid emotional involvement Avoid distractions Treat listening as a challenging mental task Stay active by asking mental questions Use the gap between the rate of speech and your tare of thought

6. Communication Model Research the Listening/Active Listening communication model Create, label and define all parts of the communication model. (You can use a chart, Thinking Map, Flow Chart, etc.) You can use MS Word or construction paper. Save and upload to in Synergy using this format (ListeningModel_Transey)