1. Nonverbal Communication
Definition:
Oral and nonoral messages expressed by other than linguistic means
Nonverbal Communication
Is many times unintentional
Can be ambiguous
Has a stronger impact than verbal
Is impacted by gender, race, culture, etc.
Follows norms and rules

2. Functions of NV as it relates to verbal
Substituting
Emblems
Complementing
Illustrators
Regulating flow of communication
Contradicting – mixed messages

3. Nonverbal Reveals Emotions
Stress –
Manipulators
Deception –
Hesitate in speech
Fidget
Vocal pitch rises
Blink eyes

4. Types of NV Communication
Kinesics
Study of Body Language
Includes:
Face and Eyes
Gestures: Emblems, Illustrators, Manipulators
Posture
Movement

5. Face and Eyes Affect Blends: two emotions at once Eyes:
look right to remember and left when lying (creating)
Look at someone to connect; away to disconnect
Main communicator of emotion
Six main emotions expresses universally

6. Types of NV Communication
Voice:
Known as paralanguage
Used to express emotion: sarcasm, disfluencies/nonfluencies (uh, um, like)

7. Proxemically Speaking

8. Types of NV Communication
Proxemics: study of distance
Intimate: up to 18”
Personal: 18” to 4 ft
Social: 4 ft to 12 ft. (business distance)
Public: 12 ft and beyond

9. Types of NV Communication
Haptics: study of touch
Increases physical health (marasmus)
Increases IQ
Increases compliance

10. Types of NV Communication
Physical Attractiveness:
Attractive women get higher grades, more dates, are more persuasive, lighter court sentences
Attractive males and females are perceived as stronger, friendlier, sensitive, sociable, and interesting

11. Types of NV communication
Territoriality: “mark” space as our own
Arrange furniture
Higher status = more privacy; knock before entering/private bathrooms

12. Clothing Implies Status: uniforms/suits Impacts: credibility Wealth
Personality
Red = power color
Artifacts
Things which accompany clothing
Includes glasses, purses, bookbags, etc.