Chronemics/Time How humans use and structure time Cultural examples
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1 Chronemics/Time How humans use and structure time Cultural examples Business examples
2 Proxemics/Distance Intimate- skin contact to 18 inches Personal-18 inches to 4 ft.Social- 4 to 12 ft.Public – 12 ft to 25 ft.Workspace – 50 ft. is the distance within which most “knowledge ecology” occursDating - ?????
3 Clothing/Physical Attractiveness Speaker credibilityEconomic statusEducational levelSocial statusLevel of sophisticationUniformsHigh status/low status dress
4 Haptics/Touch Relationship based Studies with infants Waitresses – haptics as persuasion
5 Voice Paralanguage: nonverbal vocal messages Research shows that listeners pay more attention to the vocal messages than to the words that are spoken when asked to determine a speaker’s attitude.
6 Face & Eyes Most noticed and most powerful. Six basic emotions that facial expressions reflect and are recognizable in and between all cultures.
7 Postures & GesturesKinesics: the study of body movement, gesture and posture.
8 Characteristics of nonverbal Culture boundAmbiguousPrimarily relational*Intentional or UnintentionalContinuousMultiple channels
9 What you are stands over you … and thunders so that I cannot hear what you say to the contrary. Ralph Waldo Emerson
10 Functions of Nonverbal Communication RepeatingSubstitutingComplementingAccentingRegulatingContradictingDeceiving