1. SV8100 – System SV8100 team Pre-Sales Support Business Line SV8100
February 2009

2. Agenda Overview Welcome, introduction Positioning
Platform, interfaces (features)
InMail, InACD
Telephones
Networking
Hospitality
PC Pro, Web Pro
Desktop Suite
Licensing procedure
Marketing & Sales
Demo SV8100 and Apps
Business ConneCT
IP DECT
MyCalls
R2: UM8000, WLAN, TABS7

3. Platform
SV8100 system
Demo?
use help!
Check
Results

4. SV8100 system Platform Use the many configuration options
For example for System report:

5. SV8100 system Platform Always present: 1 CHS2U-EU
1 CD-CP00-EU
Default enabled in Prophix:
1 CH2U Rack mount kit
1 lk-sys-SMDR license
6 slot chassis, 19 inch, 2U, power cord
Processor blade
Single rack mount chassis
SMDR license
(Station Message Detail Recording for call accounting purposes)
Januari 2009: “SV8100 Starter package”

6. Blades: telephones, trunks, interfaces
Platform
Chassis
Cooling fan
Power
supply
Battery
(option)
CPU blade
Blades: telephones, trunks, interfaces

7. Optional internal battery latch
Platform
Chassis
1x SV8100 CPU
Front side view
5 Universal optional slots
Power Switch
and LED
Expansion
interface Slot
Back side view
Optional internal battery latch
Cooling fan
External battery
Mains inlet
Functional
Ground terminal

8. Chassis Platform 19 inch 2U rack system Blank panels for empty slots
Accent Color:
Yellow = Trunk Lines  Protection for lightning surge
Blue = Extension Lines  No protection for lightning
View in PCPro

9. Platform
Processor blade
CD-CP00

10. Processor blade Platform
Software is loaded into CD-CP00 memory and can be upgraded
Call control server
RTP forwarding
Built-in Device Registration Server (DRS) and SIP Server
Conference bridge server:
64 conference ports
Up to 32 internal / external parties per conference
ADA module required for speech recording
Connection for daughter boards with media gateway, extended memory and voic server (InMail)
USB for upgrading software or downloading system data
Ethernet for PCPro, WebPro, CTI, OAI, ACD MIS, PMS, IP Phone
New interface in R2: OAI  New middleware  Microsoft OCS
3.5mm pin jack for external sources: MoH, Back Ground Music, External speaker, etc.
RJ61 external source control connection

11. Memory Platform PZ-ME50 memory expansion board
Daugther board on CPU blade
Memory expansion required in case of:
System networking (K-CCIS)
NetLink networking
Remote upgrade – without USB key
More than 64 ports / channels (extensions and trunks)

12. PZ-ME50 memory Port capacity license TDM IP
Platform
PZ-ME50
memory
Port capacity license
Maximal number of ports
TDM IP
Total
Phone
Trunk
Not Mounted
None 64
Mounted
128
512
200
256 Port License
256
Unlimited Port License
256 / unlimited port license upgrade requires SV8100 reboot
InMail in SV8100 without memory card (PZ-ME50)  8 ports
InMail in SV8100 with memory card (PZ-ME50) 16 ports

13. Port calculation Platform Example: SV8100 with 200 DT310 telephones
Configuration:
More than 128,
But less than 256:
256 cap.license
More than 64:
Enh.memory

14. Port calculation Platform Example: SV8100 with 200 DT310 telephones
14 blades:
1x CC-CCPU
12x CD-16DLC
12x16 = 192
1x CD-8DLC
192+8 = 200

15. Port calculation Platform Example: SV8100 with 300 DT310 telephones
TDM
For >256 ports (trunks + ext):
256 cap.license
Unlimited port lic
Enhanced mem

16. Example: SV8100 with 214 analogue ports, 1 ISDN PRI card plus
Platform
Example: SV8100 with 214 analogue ports, 1 ISDN PRI card plus
InMail with 10 VM users and 4 sim. voice prompt languages
Qty Item Prophix Cap Lic
CPU, 1xBS10, 2xBS11 CD-CP00-EU, PZ-BS1x
Rack mount CH2U Rack mount kit
Chassis CHS2U-EU
1 ISDN PRI card CD-PRTA 30
13 Analogue line card CD-8LCA 104 (13x8)
13 Analogue line card (daughter) PZ-8LCE 104 (13x8)
1 Analogue line card CD-4LCA
1 Combination blade CD-LTB
1 Extended memory PZ-ME50-EU
InMail PZ-VM21 plus modem 16 (me50)
Voic software AKS InMail EU
Extra simultaneous language lks-vm-language1-lic
User license lks-vm-user1-lic ____ +
port capacity lk-sys-256 port-lic (>256)
1 Unlimited port capacity lk-sys-unlimt port-lic
InMail without memory card (PZ-ME50)  8 ports; With ME50 16 ports

17. Expansion Platform Expansion system PZ-BS11
Installed on each expansion chassis
PZ-BS10
Installed in EXIFU slot
Controlling system
Expansion system supports 6 optional slots
Max. 4 chassis per system
All blades can be replaced while SV8100 is powered up:
Except CD-CP00, PZ-BS10/11, PZ-ME50, PZ-xxIPLA, PZ-VM21
To remove any of these blades, SV8100 must first be powered down

18. Expansion Platform EXIFU = EXpansion InterFace Unit
Enables CCPU to transmit and receive data to additional chassis
EXIFU cable is used to connect:
the controlling chassis and its PZ-BS10 interface
to the 2nd, 3rd, and 4th PZ-BS11 interface
Special cable for SV8100 (1.2 m)
PZ-BS10
SV8100 chassis

19. SV8100 capacity Platform TDM:
19 inch
chassis
2 sets of
chassis
4 sets of
chassis
IP expansion
512 port
9.5 inch
chassis
3 slot 1 PSU
6 slot 1 PSU
12 slot 2 PSU
24 slot 4 PSU
IP connection
TDM X
NetLink
80 ports　 ports
320 ports
512 ports IP X
512 ports　 ports
512 ports
512 ports
TDM:
Max. 80 terminals per 2U chassis due to power restrictions
Max. 4x19” chassis (1CPU＋23boards) in single node
Max. capacity requires multiple nodes, connected by NetLink

20. Port calculation Platform
Example: SV8100 with 3 analogue, 13 digital, 25 IP extension interfaces
Qty Item Prophix
CPU blade CD-CP00-EU
Rack mount CH2U Rack mount kit
Chassis CHS2U-EU
Patch panel Port patch panel
Cable RJ21X-6xRJ61X 4.5 mtr.
Digital extension interface blade CD-16DLCA
Analogue extension interface blade CD-4LCA
VoIP media gateway PZ-32IPLA
IP terminal licenses lk-sys-ip-terminal-1-lic
Analogue phone BaseLine
Digital phone DTL-2E-1P(BK)TEL
IP phone ITL-2E-1P(BK)TEL
TDM port allocation in blocks of 4  3 An = 4, 13 Dig = 16, 25 IP = 25 ports

21. Boundaries Platform # chassis 1 2 3 4 cpu no cpu
# slots for interface packages 5 6 11 17 23
CHS2U 19” chassis
PZ-BS10 expansion 3 jack
PZ-BS11 expansion 1 jack
CHS large battery box
CHS2U fan box set
CD-CP00 CPU blade
PZ-32IPLA VoIP Media GW
PZ-64IPLA
PZ-128IPLA
PZ-ME50 memory expansion
PZ-VM21 voice mail

22. Licensing
SV8100 licenses
lk-sys-256 port-lic lk-sys-unlimt port-lic lk-sys-ip-terminal-1-lic lk-sys-ip-terminal-SIP1-lic lk-sys-ip-trunk1-lic lk-sys-netlink1-lic lk-sys-feature-networking-lic lk-sys-KCCIS-ip-lic lk-sys-SMDR-lic lk-sys-HM-lic lk-sys-1st-CTI1-lic lk-sys-3rd-CTI lk-sys-OAI-lic
lks-VM-user1-lic
lks-VM-language1-lic
lk-sys-ACD-PEVENT-lic
ACD Client
lks-desktop suite-softphone1-lic
lk-desktop suite-enhancepkg1-lic
lk-desktop suite-PC Assistant1-lic
lk-desktop suite-PC Attendant1-lic
lk-sys-LCS-BMG-client1-lic
lk-server-LCS-CSTA-client1-lic
lk-server-SOAP-lic
lks-pva-conf-port1-lic
lks-pva-conf-pva-enhancement pkg-lic
lks-pva-IVR-port1-lic
Rls 2 22 22

23. Tempory licenses Licensing A 60 day trial can be turned on:
A Timer starts from when the trial is first activated.
If the CCPU is powered off, the timer stops
Each time the CPU is powered off and back on, 1 full day is removed from the 60 day trial
Licenses available during 60 day trial are listed on next slides
Demo licenses:
NECP can issue temporary licenses
Can be issued as part of a promotion or sales campaing 23 23

24. CCPU - (without PZ-ME50 card)
Description
Trial
Trial expired
Licence information
Max Ports (Trunks or Extensions)
64 max
64 Max
N/A
Max InMail Ports
8 max
8 Max
InMail Mailbox
Per mailbox
InMail Language 17 1
3 Languages by default
ACD P-event
Enable
ACD Agent
Per Agent (Logged on)
IP Trunks
Per Channel
IP Terminal (SIP-MTL)
Per Terminal (DT700)
IP Terminal (NGT)
Per Terminal (Aspire IP)
IP Terminal (SIP- 3rd Party)
Per Terminal (3rd Party)
CTI 1st Party 64
Per Client
CTI 3rd Party Activation
Per System
CTI 3rd Party Client
SMDR
Hotel PMS
AspireNet 50
NetLink 24 24

25. CCPU - (with PZ-ME50 card)
Description
Trial
Trial expired
Licence information
Max ports (trunks or extensions)
712 max
(200 /512)
128 Max
Upgrade to 256 Ports
Upgrade to 712 (200/512) ports
Max InMail Ports
16 max
16 Max
N/A
InMail Mailbox
512 max
Per mailbox
InMail Language 17 1
Per Language
ACD P-event
Enable
ACD Agent
256 max
Per Agent (Logged on)
IP Trunks
128 max
Per Channel
IP Terminal (SIP-MTL)
Per Terminal (DT700)
IP Terminal (NGT)
Per Terminal (Aspire)
IP Terminal (SIP- 3rd Party)
Per Terminal (3rd Party)
CTI 1st Party
128
Per Client
CTI 3rd Party Activation
Per System
CTI 3rd Party Client
512
SMDR
Hotel PMS
AspireNet 50
NetLink 25 25

26. Agenda SV8100 system Installation options System mounting
System options
Networking interfaces
Trunk interfaces
Extension interfaces
System expansion
System mounting
Patch panel
Battery backup

27. SV8100 HW manual mentions more mounting options
Installation options
System mounting
Options
None
Rack mount
Floor stand
Wall mount
Prophix terms
No mount kit
CH2U Rack mount kit (default)
CHS Base unit
CHS2U Joint bracket kit
CHS1U/2U Wall mount kit
SV8100 HW manual mentions more mounting options

28. Rack mount Installation options Default in Prophix Controlling chassis
with processor blade
Controlling chassis
with processor blade
3x expansion chassis, no processor blade

29. Floor stand Installation options Consists of: CHS Base unit
CHS2U Joint metal bracket kit
CHS base unit

30. Wall mount Installation options
Ensure the wall can support total weight

31. Note: ISDN PRI blades does not use RJ61
Installation options
Patch panel
Option
24 port patch panel:
RJ21  6x RJ61 cable (4.5 meter)
Note: ISDN PRI blades does not use RJ61
From SV8100 boards
6x physical RJ45 connector
RJ61 wiring applied
To patch panel
1x RJ21 connector
50 wires / pins
Connected to patch panel
From patch panel
Physical connecters to individual phones and trunks

32. Power consumption Installation options
Two types of power factors exist:
Board power factor
Terminal power factor
Use power factor to determine upper limit for 1 chassis

33. Backup battery Installation options Battery on CPU blade:
Retains clock, calendar, last nr redial buffers for each station during CPU power loss
Settings retained for 3 years (fully charged battery)
Internal battery into SV8100 chassis:
Keeps 1 chassis / 24 terminals running for about 10 minutes
Short-term survivability in case of mains power failure
Per chassis maximal 1 internal battery
2 batteries into CHS2U battery mgt kit
Means: 2 x 12 VDC / 2.3 Ah = 24 VDC / 2.3 Ah
Battery life time infuenced by often power failing, location temperature, etc. Advise: Replace batteries every 3 years
An alarm is raised when the batteries are failing

34. Internal backup battery
Installation options
Internal backup battery
Short term backup:
Connect battery cables to batteries
Connect CHS2U battery cable to battery connector
Install CHS2U battery mgt kit into CHS2U
SV8100

35. External backup battery
Installation options
External backup battery
Optional, locally procured source
Provides power in event of power failure
CHS Large Batt Box has backup time of 3 hours for 30 terminals

36. External backup battery
Installation options
External backup battery
Complete installation described in HW manual

37. Agenda SV8100 system Installation options System options
Networking interfaces
Trunk interfaces
Extension interfaces
System expansion
IP gateway resources
System options
Embedded applications
Auxilary interfaces
External application interfaces
In-skin network components

38. SV8100 system
IP gateway
IPLA
ME50

39. IP gateway SV8100 system Daughterboard on CPU blade
PZ-32IPLA: 32 channels
PZ-64IPLA: 64 channels
PZ-128IPLA: 128 channels
Only 1 IPLA per CPU blade
Ethernet interface via CPU blade
No upgrade possible
Max # sim. trunks in SV8100:
Pure IP  128 trunks
IP & TDM  200 trunks
Rls 2  >200 trunks
Someone can program more trunks but assign the IPLA channels not exclusive, so creating a pool with blocking chance

40. IP gateway SV8100 system Required for:
Calls between IP phones and TDM phones (not for TDM to ISDN trunk)
Calls to and from IP trunks
K-CCIS, NetLink
IP Feature Networking / AspireNet (VoIP)
R2: sRTP on DT700 phones:
Needs enabling on IPLA and on the phone itself
Encryption of voice and signalling
Supported codecs:
G711, G722, G723.1, G726, G729ab
G3 Fax, iLBC (Internet Low Bitrate Codec, freeware)
No T.38 support
G without encryption  24 / 48 / 96 (iso 32 / 64 / 128) G with encryption  16 / 32 / 64
Other codec with encryption  24 / 48 / 96

41. SV8100 system
IP gateway
Prophix automatically generates required IP gateway channels
Professional users can decide to deviate from standard calculations or anticipate on future enhancements
Example:
SV8100-1: 34 channels = PZ-64IPLA
SV8100-2: 12 channels = PZ-32IPLA
Required # channels is based on (common platform) Erlang calculations:
0.09 Erlang external traffic, 0.06 Erlang Internal traffic
0.02 Erlang feature traffic per user; intra-node traffic
0.02 Network traffic, 0.5% blocking probability

42. Management and speech on different ports
SV8100 system
IP ports
O&M NIC port (10/100M) is built-in on CPU blade:
Linked with LAN / WAN to work with PCPro, SMDR, OA, etc.
IPLA has VoIP NIC port with Gigabit Ethernet:
Linked with LAN / WAN for control signaling and voice signaling (RTP) for IP terminals
Management and speech on different ports

43. SV8100 system
IP ports
Separate (V)LANs for voice and management  improved security
SV8100
“Clients” for these info streams must
be in the “Voice Mgt LAN”.
Default gateway address can not be configured.
BCT server
signaling
voice
open application i/f
PMS i/f
maintenance
Voice Management LAN (e.g /24)
BCT-clients
Voice LAN (e.g /20)
no access
Customer data LAN (e.g /24)

44. IP ports SV8100 system SV8100 In-skin In-skin Switch Router
SV8100 relations:
In-skin
Media GW
In-built
10/100 Mb

45. Agenda SV8100 system Installation options System options
Networking interfaces
Trunk interfaces
Extension interfaces
System expansion
IP gateway resources
System options
Embedded applications
Auxilary interfaces
External application interfaces
In-skin network components

46. System options SV8100 system Remote upgrade:
Enable it if remote software upgrade for the system should be supported
Prophix assures the required memory (PZ-ME5) will be available in the system
Integrated modem:
Enable it if an integrated modem for dial-in over analogue line is required
Prophix assures the required modem supporting card (PZ-VM21) will be available in the system

47. SV8100 – Release 2 SV8100 system 3 slot KSU:
Put on the market because of attractive pricing
1 CPU blade
All telephone functions of SV8100 (NetLink, InMail, InACD, etc)
2 blades for trunk, extension or application
PSU-A1 power supply unit
No additional chassis (no expansion)
On board VoIP resources
On board Voice Mail
KSU must be installed and placed vertically:
A desk mount unit is available for vertical placement
No fan (forced cooling) available
No 19” rack mounting possible

48. SV8100 system
SV8100 – Release 2
CD-PVAA blade: Multimedia Conference Bridge
Any intercom or outside caller calls CD-PVAA to place a multiparty conference call
CD-PVAA blade supports one 8-party or two 4-party conferences
Max. 2 blades per SV8100
DSP-based amplification provides a higher quality conference call
Max. 16 voic ports are available
CD-PVAA reduces this number by 8 or 16 depending on license
Each CD-PVAA blade reduces the number of stations by 8 or 16 depending on license

49. SV8100 manuals are available on BusinessNet!
SV8100 system
SV8100 manuals
SV8100 system hardware manual
SV8100 Features manual
Diagnostics manual
Multiline telephone users guide
Single line telephone users guide
Type A (retro keypad) with Aspire user guide
Bluetooth handset user guide
VoIP manual plus networking
InRouter installation manual
InSwitch Gigabit PoE switch manual
InMail system manual
InMail user guide
InMail system administrator guide
InACD manual
MyCalls installation manual
MyCalls user guide
Hotel manual
Hotel receptionist guide
Hotel user guide
SV8100 manuals are available on BusinessNet!

50. SV8100 manuals SV8100 system Licensing procedure
CTI installation manual
Desktop Suite applications installation manuals
Business ConneCT SV8100 integration manual
DECT handset C124 user guide
DECT handset G355 user guide
DECT handset G955 user guide
NEC SIP DECT customer engineers manual
NEC SIP DECT administrator guide
Mobile extension user guide
Wireless LAN Handset (MH240) user guide
More manuals will be created (Rls 2)

51. SV8100 courses SV8100 system SV8100 Basic SV8100 Migration
SV8100 Migration UK Only
SV8100 VoIP Introduction
SV8100 VoIP Extension/Networking
SV8100 Hotel Integration
SV8100 MyCalls Basic
SV8100 MyCalls Advanced/Enterprise
SV8100 MyCalls ACD/Agent Control
SV8100 MyCalls call Recorder
SV8100 InMail
SV8100 Desktop Applications
SV8100 IP DECT Configuration
SV8100 IP DECT Survey
InSkin Hub and InSkin Router
Aspire Basic Course
XN120 Basic Course