1. Delivering a Public Presentation CHAPTER 14

2. Guidelines for Effective Delivery Always Be Yourself Strive to Make Your Presentation Conversational Avoid Calling Attention to Mistakes and to Nerves The Basics of Communication, Second Edition © 2011 SAGE Publications

3. Styles of Delivery Manuscript Delivery Memorized Delivery Extemporaneous Delivery – Generally preferred The Basics of Communication, Second Edition © 2011 SAGE Publications

4. Goals of Effective Delivery Developing and Enhancing Credibility – Dimensions of Credibility Expertise Trustworthiness Goodwill Dynamism/Extroversion Composure Sociability Inspiring The Basics of Communication, Second Edition © 2011 SAGE Publications

5. Goals of Effective Delivery Increasing Audience Understanding Connecting Relationally with the Audience The Basics of Communication, Second Edition © 2011 SAGE Publications

6. Components of Effective Delivery Personal Appearance Vocalics Eye Contact Facial Expression and Body Position Gestures The Basics of Communication, Second Edition © 2011 SAGE Publications

7. Presentation Aids Enhance Audience Understanding Enhance Audience Appreciation Enhance Audience Retention Enhance Audience Attention Enhance Speaker Credibility The Basics of Communication, Second Edition © 2011 SAGE Publications

8. Managing Communication Apprehension Recognizing and Knowing What You Fear – Knowing the audience relationally – Knowing the topic – Knowing the speech will be worthwhile – Knowing the speech’s beginning and ending – Knowing the presentation aids The Basics of Communication, Second Edition © 2011 SAGE Publications

9. Managing Communication Apprehension Practicing Your Presentation – Watch and listen to yourself – Practice in front of an audience Experience and Skill Building – Reflect on your own knowledge and experience – Improve on past performances The Basics of Communication, Second Edition © 2011 SAGE Publications