1. ABCHS Workshop

2. ABCHS: Workshop
Top Mistakes Organizations Make in Creating Their Emergency Plans & How to Correct Them.
Great Plans Are a Smart Thing; Training Is Everything!
Active Shooter + Workplace Violence: It’s About You, Your Management & Your People
Dangerous Disconnect: Public + Private Sectors Don’t Understand Eachother.

3. Dangerous Disconnect: Em Services & Corps/Campuses
ABCHS
Dangerous Disconnect:
Em Services &
Corps/Campuses
Don’t Understand their Partnership in Em Resp Readiness

4. Our Belief System No Longer Applies after Both Crashes: 9/11 & 2008

5. The Disconnect

6. Em Services Assume Corps & Campuses are Prepared.
The Disconnect
Em Services Assume Corps & Campuses are Prepared.

7. Wrong! EM Services Assume Corps & Campuses Are Prepared.
The Disconnect
EM Services Assume Corps & Campuses Are Prepared.
Wrong!

8. Corps & Campuses Assume E.S. Will Do All the Response Work
The Disconnect
E.S Assume Corp/Campus are Prepared. Wrong!
Corps & Campuses Assume E.S. Will Do All the Response Work

9. Wrong! E.S Assume Corp/Campus Are Prepared. Wrong!
The Disconnect
E.S Assume Corp/Campus Are Prepared. Wrong!
Corps &Campuses Assumes E.S. Will Do All the Response Work.
Wrong!

10. on Nat’l Scale Result: FUBAR The Disconnect
E.S. Assume Corps/Campuses are Prepared. Wrong!
Corps/Campuses Assume E.S. Will Do All the Response Work. Wrong!
Result: FUBAR
on Nat’l Scale

13. Corps & Campuses Convinced: US Cavalry Will Save Us

14. Corp & Campus Readiness: State of the Art

15. Emergency Action Plan?

16. 500
Plans
Reviewed

17. Campuses 87
Plans Reviewed

18. OSHA Compliant?

19. OSHA Compliant: 1

20. Nat’l Research: Corporate Readiness

21. Emergency Planning in US
30%-80% SAY they Have an Emergency Plan

22. Nat’l Research: Campus Readiness

23. GAO 2007 AHRQ 2009 BJS (2004-05) NASRO (2001-04) NCEF (2008)
National Research
GAO 2007
AHRQ 2009
BJS ( )
NASRO ( )
NCEF (2008)

24. GAO 2007: F AHRQ 2009: F BJS (2004-05): C NASRO (2001-04): F
National Research
GAO 2007: F
AHRQ 2009: F
BJS ( ): C
NASRO ( ): F
NCEF (2008): D

25. All Nat’l Research: Most Campuses
Under Planned
Under Trained
Under Exercised
Under Drilled
Don’t Coord/Train w Emergency Services

26. NACUBO

27. Planning Training Exercises Drills Coord w. Local ES?
Non-Existent for:
Planning
Training
Exercises
Drills

28. National School-Based law Enforcement Survey
NASRO
92%: “soft targets” for terrorists
74%: Inadequately prepared.
51%: Em plans are not adequate.
National School-Based law Enforcement Survey

29. National School-Based law Enforcement Survey
NASRO
66%: Plans are not exercised
55%: Staff not receive training
65%: Bus drivers not trained
National School-Based law Enforcement Survey

30. “If We Need Help, We’ll Dial 911. They’ll Fix Our Problem.”
Administrators
“If We Need Help, We’ll Dial 911. They’ll Fix Our Problem.”

32. Emergency Services Readiness: State of the Art

33. Municipalities: Functionally Bankrupt for 15 Yrs

34. Especially: 2008 Recession

35. Manpower in Emergency Services

36. Fire Officers

37. All FOs: 1,103,300 3.6% (‘10) All-Time Hi: 2009 Lowest: Since ‘04
Fire Officers
All FOs: 1,103,300
3.6% (‘10)
All-Time Hi: 2009
Lowest: Since ‘04

38. Police Officers

39. # of Local LEOs 2008

40. # of Local LEOs 2008
All LEOs: 765,246
‘00-’08 +8%
1:400

41. # of Local LEOs 2011

42. 12,000 Fired 30,000 Unfilled Down 5.5% First Decrease: 25 Yrs.
# of Local LEOs 2011
12,000 Fired
30,000 Unfilled
Down 5.5%
First Decrease: 25 Yrs.

43. IACP Study
85% $$$
98% Fcast

44. Cutting?
Special Teams
Training!!!
Supervisors
Patrol

45. Council for Excellence in Government March 2004
Nat’ Research
Council for Excellence in Government March 2004

46. Source: Council for Excellence in Government (CEG) survey, March 2004
Only 26% of emergency responder officials say that they are “adequately prepared” to react to a large-scale emergency or terrorist threat
Source: Council for Excellence in Government (CEG) survey, March 2004

47. Source: Council for Excellence in Government (CEG) survey, March 2004
65% of emergency responder officials say that they are “only somewhat prepared”
Source: Council for Excellence in Government (CEG) survey, March 2004

48. The Disconnect

49. Disconnect “All we need to do is call 911”
Emergency Services
“Corps/Campuses prepare & train”
Since 9/11, all are well prepared & well trained”
“Protecting people is the highest priority”
Corps/Campuses
“All we need to do is call 911”
“My Corp/ Campus has a Robust EAP”
“Since 9/11, police, fire & EMS have the best of everything”

51. America is a third-world country when it comes to emergency preparedness and crisis response

52. Dangerous Disconnect
Why?

53. Denial

54. Mitchell’s 6 Phases of Denial

55. 6 Phases of Denial
It Won’t Happen to ME

56. 6 Phases of Denial
It Won’t Happen to ME
It Won’t Happen HERE

57. It Won’t Happen NOW 6 Phases of Denial It Won’t Happen to ME
It Won’t Happen HERE
It Won’t Happen NOW

58. If it does Happen, it Won’t Be that BAD
6 Phases of Denial
It Won’t Happen to ME
It Won’t Happen HERE
It Won’t Happen NOW
If it does Happen, it Won’t Be that BAD

59. If it is that Bad, my Insurance Co. Will Take Care of It.
6 Phases of Denial
It Won’t Happen to ME
It Won’t Happen HERE
It Won’t Happen NOW
If it does Happen, it Won’t Be that BAD
If it is that Bad, my Insurance Co. Will Take Care of It.

60. Ohmygod, Why Didn’t We Plan for THIS
6 Phases of Denial
It Won’t Happen to ME
It Won’t Happen HERE
It Won’t Happen NOW
If it does Happen, it Won’t Be that BAD
If it is that Bad, my Insurance Co. Will Take Care of It.
Ohmygod, Why Didn’t We Plan for THIS

61. “There cannot be a crisis next week. My schedule is already full.”
Denial
“There cannot be a crisis next week. My schedule is already full.”
Henry Kissinger

62. Money Scare Emps Time: Sr Time: Emps Ignorance Scare Guests Apathy
Denial: Excuses
Money
Time: Sr
Time: Emps
Scare Guests
Scare Emps
Ignorance
Apathy
 USS

63. Assessment: Prvt Sector

64. You Are Not Going to Change Emergency Services in Your Jurisdiction!
Assessment
You Are Not Going to Change Emergency Services in Your Jurisdiction!

65. So, You Have to Take Responsibility to Get This Right.
Assessment
So, You Have to Take Responsibility to Get This Right.

66. YOYO

67. You’re On Your Own

68. Convince Corps & Campus: US Cavalry May Not Save Us

69. US Cavalry Will Be Late & Undermanned

70. Solution

71. Solution
Better Planning
Better Training
Exercises

72. Why
Better
Planning?

73. Corp/Campus
Compliance Issues

74. Emergency Planning
Authorities
Who Is Covered
Responsible Party

75. Why We Plan
OSHA
is not a town in
Wisconsin.

76. Required by Federal Law

77. OSHA
29 CFR

78. “Sections through apply to workplaces in general industry except mobile workplaces such as vehicles or vessels”

79. OSHA
Every Employer in US
Shall Have EAP & FPP
Without Exception

80. OSHA Regulations 29 CFR 1910.38/.39 Emerg Action Plan
Mandatory
OSHA Regulations
29 CFR /.39
Emerg Action Plan
Fire Prevention Plan
State Fire Code

81. OSHA Em Team of Emps Train Team Train Emps Command/Control/Communicate
Contractors & Visitors
Headcount System
Assembly Areas
SNPs

82. Mandatory
State/City Fire Code

83. Emergency Plan Standard?

84. Only Courts Can Set/Adopt the Standards that Juries Use to Judge YOU.
SCOTUS
Only Courts Can Set/Adopt the Standards that Juries Use to Judge YOU.

85. NFPA

86. NFPA 1600

87. Recognized in Law by US Congress as the Standard.
NFPA 1600:
Recognized in Law by US Congress as the Standard.

88. NFPA 1600 Standard
California
Florida
Connecticut

89. 59,000,000 Live in CA & FL 1 Out of 5 Americans

91. Most Robust Emergency Planning Law in the World
New York City
Most Robust Emergency Planning Law in the World

92. Inspired by NFPA 1600 Most Robust Emergency Planning Law in the World
New York City
Most Robust Emergency Planning Law in the World
Inspired by NFPA 1600

93. DHS Regs

94. DHS has Published New Regs Aimed Specifically at All Pvt-Sector Employers!

95. NFPA 1600

96. Standard & Poor’s

97. New for 2012
S&P Wants to Audit Your
Resiliency

98. NFPA 1600

99. NFPA 1600
Congress
DHS
S&P
FDNY
California
Florida
Juries

100. OSHA: Shall Create/Train Plans NFPA 1600: Contents: All Hazards
So….
OSHA: Shall Create/Train Plans
NFPA 1600: Contents: All Hazards

101. This Is Not Your Father’s Fire Plan!
All-Hazards Planning
This Is Not Your Father’s Fire Plan!

102. All-Hazards Planning
Not Just:
Fire
Weather

103. All-Hazards Plan: Shall
Emergency Team
Chain of Command
Visitors
Contractors
Civil Disturbance
Disabled
Headcounts
Evacuation
In-Building Relo
AAs
Fire
Bomb Threat
Medical Em
Security
Perimeter Access
Security Aft Hours
Chemical Spill: In
Chemical Spill: Out
Shelter in Place
Suspicious Pkg
Suspicious Person
Explosion
Structural Failure
Severe Weather
Elevator Em
Power Outage
Water/Phone Out
Air Quality
Em Shutdown
Earthquake
Flooding
Pipe Burst
CBRNE
Terrorism
Use of FEs
Training
Drills
Exercises
Search-Seizure
Weapons
Evac Maps
Em Contacts

104. All Hazards: Mandatory
Special Needs Personnel
Visitors
Contractors
Headcounts
Training

105. Threats
4.1 MM
Workplace Injuries
Annually
DOJ

106. Threats
2 million
Workplace Violence
Annually
DOJ

107. Every Day: 2 People Murdered
Threats
Every Day:
2 People Murdered
DOJ

108. Threats
Every Hour
26 Rapes
DOJ

109. Threats
349,500
HazMat
Spills
NFPA

110. Train-on-Vehicle Collision:
Threats
HazMat Spills
800,000 Shpmnts Daily
60,000 Spills Yearly
Train-on-Vehicle Collision:
Every 90 minutes
DOT & EPA

111. Threats
10,000
Sudden Cardiac
Events
American Red Cross

112. Threats
25,600,000
Adult Diabetics
1 of 9
Americans

113. Adults w This Condition
Threats
75,000,000
Adults w This Condition
1 of 3
Americans

114. Threats
4,690
Workplace
Deaths
OSHA

115. Threats
111,500
Structural Fires
NFPA

116. 1 Million Calls to 911 Every Day
Threats
1 Million Calls to 911
Every Day
NENA

117. Who is Covered?

118. Who Is Covered?
Employees (OSHA)
All Occupants (Fire Code)
Contractors (OSHA)
Special Needs (ADA+)
Visitors (Prem Liability/FC)
New: DHS & S&P

119. Responsible Officer?

120. CEO
SCOTUS
Responsible Party?

121. CEO: Responsible Party
Civilly
Personally
Criminally

123. Does Your CEO Know This? Shouldn’t They? Wouldn’t You?
CEO = Resp Officer
Does Your CEO Know This?
Shouldn’t They?
Wouldn’t You?

124. Responsible Parties
CEO
Trustees/Directors
Sr. Ops Personnel

126. Why
Better
Training?

127. Corps & Campuses Notorious For Under Training

128. We Don’t Rise to the Occasion…

129. We Don’t Rise to the Occasion. We Sink to Our Level of Our Training

130. Great plans are a smart thing. Training is everything.
Why We Plan & Train
Great plans are a smart thing.
Training is
everything.

131. Training Mandatory Train All Personnel In Classroom Annually & At Hire
“Qualified” Trainer
(by Exprience, Training)

132. Training Online Can Only Supplement Must Include: Employees
Contractors

133. Police /Fire /EMTs are not the 1st responders

134. Police /Fire /EMTs are not the 1st responders Employees are the 1st responders

135. Employees Hate This Stuff!

136. Bull!

137. National Research
85%
Safety:
MOST Important
Issue at Work

138. 85% National Research Safety: MOST Important Issue at Work
More Imp than:
Wages
Leave
Sick Days
Overtime
Union

139. Training
Trained 24,000 Employees
98.5%
Confident

140. Took “Scary” out of Discussion
98.5% Appreciation
Took “Scary” out of Discussion

141. Made Everyone Comfortable
98.5% Appreciation
Took “Scary” out of Discussion
Made Everyone Comfortable

142. Empowered All 98.5% Appreciation Took “Scary” out of Discussion
Made Everyone Comfortable
Empowered All

143. Training is Everything

144. Command Control Communications

145. In Most Corps & Campuses, There Is No (Thin) Chain of Command

146. Not Clear Cut Who Commands in Absence of Top People
Emergency Team
Is it Real?
Not Clear Cut Who Commands in Absence of Top People
Fail to Command Everyone

147. Emergency Team
2 Small
Not Trained
2 Few Radios

149. Cook County Fire

150. Cook Co. Fire 6 Dead $4-5 Billion

151. One Meridian Plaza

152. 1 Meridian Plaza 3 Dead $4 Billion

153. First Interstate Bank

154. 1st Interstate 1 Dead $2 Billion

155. CCC
NRF
ICS
NIMS

156. Assessment
Better Planning
Better Training
Exercises

157. Why
Exercises?

158. TTX Tabletop Exercises

159. TTX
Great Teaching
Great Selling

160. Senior Adminis-trators
TTX
Insider
Outsider
Morning
Senior Adminis-trators
Lessons Learned

161. Summary

162. Summary of Today’s Workshop

163. ABCHS Workshop

164. ABCHS: Workshop
Top Mistakes Organizations Make in Creating Their Emergency Plans & How to Correct Them.

165. 17 Common Mistakes in Emergency Plans
ABCHS
17 Common Mistakes in Emergency Plans

168. Threats
4.1 MM Injuries
2 MM WPV
111,500 Fires: Work

169. Threats
10, Attks
1 of 9: Diabetes
1 MM Calls: 911

170. 800,000 Haz Shipments/Day 60,000 Spills/Year Every 90 Mins:
Threats
800,000 Haz Shipments/Day
60,000 Spills/Year
Every 90 Mins:
Train on Vehicle

171. 78% w/o a Plan: Out of Biz: 2 Yrs
Threats
78% w/o a Plan: Out of Biz: 2 Yrs
90%: If Can’t Op in 5 Days Out of Biz in 1 Yr.

172. NFPA 1600

173. NFPA 1600
Congress
DHS
S&P
FDNY
California
Florida
Conn
Juries

174. All-Hazards Plan

175. All-Hazards Plan: Shall
Emergency Team
Chain of Command
Visitors
Contractors
Civil Disturbance
Disabled
Headcounts
Evacuation
In-Building Relo
AAs
Fire
Bomb Threat
Medical Em
Security
Active Shooter
Hostage
Lockout
Suicide
Bullying
Perimeter Access
Security Aft Hours
Chemical Spill: In
Chemical Spill: Out
Shelter in Place
Suspicious Pkg
Suspicious Person
Explosion
Structural Failure
Severe Weather
Elevator Em
Power Outage
Water/Phone Out
Lockdown
Air Quality
Em Shutdown
Earthquake
Flooding
Pipe Burst
CBRNE
Terrorism
Use of FEs
Training
Drills
Exercises
Search-Seizure
Weapons
Evac Maps
Em Contacts

177. $1 of Prevention = $10 Million of Cure

178. Great Plans Are a Smart Thing; Training Is Everything!
ABCHS: Workshop
Top Mistakes Organizations Make in Creating Their Emergency Plans & How to Correct Them.
Great Plans Are a Smart Thing; Training Is Everything!

179. Great Plans Are a Smart Thing; Training is Everything!

180. Required by Federal Law

181. Train All Personnel In Classroom Annually & At Hire
Training Mandatory
Train All Personnel
In Classroom
Annually & At Hire
“Qualified” Trainer

183. On-Screen Training?
Never Substitute

184. National Research
85%
Safety:
MOST Important
Issue at Work

185. Training
Trained 24,000 Employees
98.5%
Confident

186. Your Employees
Sanctuary Of Safety

187. ABCHS: Workshop
Top Mistakes Organizations Make in Creating Their Emergency Plans & How to Correct Them.
Great Plans Are a Smart Thing; Training Is Everything!
Active Shooter + Workplace Violence: It’s About You, Your Management & Your People

190. Sharp Spike

191. Active Shooter: Mindset
Usually Targets an Individual
Targets: Can Be Generalized
Kills w/o Qualms
Not Afraid of Capture/Own Death
Shoots Targets of Opportunity While Searching.
Or Targets of Opportunity after Intended Person(s)

192. Active Shooter: Motives
58% Unknown
21 % Workplace Retaliation
7% Academic Retaliation
14 % Domestic Disputes

193. Alert Run Hide Fight

196. Attack Physical Discourtesy Disrespect Intimidation Harassment
Retaliation
Verbal Assault

197. WPV
“Epidemic”
CDC

198. Myths “It Can’t Happen Here” It Only Happens at 7/11s
People Snap/It Can’t be Anticipate
Educated people: not violent
Well-to-do: not violent
Talking about violence will make it happen
If a person can joke about violence they won’t become violent
People who threaten violence are just looking for attention

199. No Planning No Procedures No Training No Drills No Exercises
Most Dangerous Myth
No Planning
No Procedures
No Training
No Drills
No Exercises

200. ABCHS: Workshop
Top Mistakes Organizations Make in Creating Their Emergency Plans & How to Correct Them.
Great Plans Are a Smart Thing; Training Is Everything!
Active Shooter + Workplace Violence: It’s About You, Your Management & Your People
Dangerous Disconnect: Public + Private Sectors Don’t Understand Each Other.

201. Dangerous Disconnect: Em Services & Corps/Campuses
ABCHS
Dangerous Disconnect:
Em Services & Corps/Campuses
Don’t Understand their Partnership in Em Resp Readiness

202. Our Belief System No Longer Applies after Both Crashes: 9/11 & 2008

203. Disconnect “Corps/Campuses prepare & train”
Emergency Services
“Corps/Campuses prepare & train”
Since 9/11, all are well prepared & well trained”
“Protecting people is the highest priority”

204. Disconnect “All we need to do is call 911”
Corps/Campuses
“All we need to do is call 911”
“My Corp/ Campus has a Robust EAP”
“Since 9/11, police, fire & EMS have the best of everything”

205. Disconnect “All we need to do is call 911”
Emergency Services
“Corps/Campuses prepare & train”
Since 9/11, all are well prepared & well trained”
“Protecting people is the highest priority”
Corps/Campuses
“All we need to do is call 911”
“My Corp/ Campus has a Robust EAP”
“Since 9/11, police, fire & EMS have the best of everything”

206. FUBAR on Nat’l Scale

207. 78% w/o a Plan: Out of Biz: 2 Yrs
Threats
78% w/o a Plan: Out of Biz: 2 Yrs
90%: If Can’t Op in 5 Days Out of Biz in 1 Yr.

208. America is a third-world country when it comes to emergency preparedness and crisis response

209. Money Scare Emps Time: Sr Time: Emps Ignorance Scare Guests Apathy
Denial: Excuses
Money
Time: Sr
Time: Emps
Scare Guests
Scare Emps
Ignorance
Apathy

210. You Are Not Going to Change Emergency Services in Your Jurisdiction!
Assessment
You Are Not Going to Change Emergency Services in Your Jurisdiction!

211. So, You Have to Take Responsibility to Get This Right.
Assessment
So, You Have to Take Responsibility to Get This Right.

212. ROI Protect Brand Protect People Protect CEO’s Posterior
Protect Productivity
Protect $$$
85% ID Safety
98.5 Love This Stuff
Bond Emps into Safety Culture
Build Emp Awareness
Knock Down Silos
Integrate Safety: Their Jobs
Instill Sense of Responsibility
Incr Emp Ownership

213. Biggest Obstacle:

214. Denial

215. The Scariest Word at Any Org?

216. NOT: “Cost” or “Price” or “Budget” or “Headcount”

217. Change!
Scariest Word?

218. In all Orgs, Change Almost Always Occurs Because of…

219. Blunt Force Trauma from the Outside…

220. …Never by Inspired Leadership from the Inside

222. “Jaws”: Cultural Earthquake

223. “Jaws”: Cultural Earthquake
1975: 1st Hollywood Blockbuster
$260,000,000: 75 days
130MM: All US Adults 18+
Scared out of America
Music Recognized Today Worldwide

224. Denial

226. “Jaws”: Cultural Earthquake
“Won’t Close the
Beaches” = $$$
“Can’t Hire More
Lifeguards” =$$$
“I’ve Never Seen this Shark”
“Are You Sure We Have a
Problem?”

227. We Never See the Monster in the 1st 60 Minutes
    

228. HDWSI?
“We Need a Bigger Boat!”

230. Recommendations

231. HDWSI?
“We Need a Bigger Boat!”

232. We Need a Bigger Boat Get Compliant All-Hazards Plan Train Everyone
Abandon Denial
Recognize Titanic Threats
Alert Your Captain
Assess Your Boat
Get Compliant
All-Hazards Plan
Train Everyone
Exercise

233. A Plan w/o Exercise Has No Muscle

234. It Won’t Be Easy But, That’s Our Mission Safety: All Personnel
We Need a Bigger Boat
It Won’t Be Easy
But, That’s Our Mission
Safety: All Personnel

235. Action Plan

236. Action Plan
Assessment of Your Org’s Current Emergency Planning + Training
Just Like Your Financial Audits
Outside, Independent

237. HDWSI
It Won’t Be Easy
But, That’s Our Mission
Safety: All Personnel

238. What Do You Need to Believe?

239. What Do You Need to Believe?
Real Threats: You
Penalties: Don’t Do Right Thing
You’re the Responsible Party
Duty of Care
Emps Want/Appreciate This. Won’t Feel Penalized

240. What Do You Need to Believe?
You Will Lead
You Will Be a Hero
You Will Not Look Stupid. This Is Not Your Fault.
You Can Report to Stakeholders: Leadership, Compliance, Due Diligence to Protect Them

241. “We Need a Bigger Boat!”

242. Help for You

243. Copy of This Presentation
Help for YOU
Copy of This Presentation

244. 10 Commandments
Planning

245. 10 Commandments
Training

246. “We Need a Bigger Boat!”

247. ABCHS Workshop