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A Continuity Housing Webinar: The State of Readiness in the Private Sector – A Train Wreck in 2015... What That Means to You.

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Presentation on theme: "A Continuity Housing Webinar: The State of Readiness in the Private Sector – A Train Wreck in 2015... What That Means to You."— Presentation transcript:

1 A Continuity Housing Webinar: The State of Readiness in the Private Sector – A Train Wreck in 2015... What That Means to You

2 Continuity Housing State of Readiness in the Private Sector: A Train Wreck in 2015…What that Means to You.

3 Bo Mitchell

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8 Ohhh

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12 What Do YOU Do Right NOW

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17 You Aren’t Prepared

18 Legally Operationally Morally: To Protect Your Organization’s Family of Employees

19 Continuity Housing State of Readiness in the Private Sector: A Train Wreck in 2015…What that Means to You.

20 Bo Mitchell

21 911 Consulting President Police Commissioner (Ret.)

22

23 Bo Mitchell 911 Consulting President Police Commissioner (Ret.) Certified Emergency Manager CEM, CPP, CBCP, CHS-V, CSI-ML, HSEEP, IAC, MOAB, CHSP, CHEP, CSHM, CESCO, CHCM, CFC, CIPS, CSSM, CSC, CAS, TFCT3, CERT, CMC

24 Expert Consultant Landmark Legal Cases Expected Settlements: $1 Billion Each “Failure to Plan” “Failure to Train”

25 911 Consulting Clients GE HQ Subway HQ Hyatt HQ MasterCard HQ Rolls Royce HQ

26 911 Consulting Clients 4 Colleges & Universities 25 Secondary

27 37 High Rises Nationwide

28 37 High Rises San Fran Detroit Chicago Atlanta Boston Seattle Phila NYC KCMO

29 Waldorf=Astoria NYC

30 1 WTC 7 WTC

31 Continuity Housing State of Readiness in the Private Sector: A Train Wreck in 2015…What that Means to You.

32

33 POP QUIZ Emergency Plan?

34 Emergency Planning in US 30%-80% SAY They Have an Emergency Plan

35 BP

36 Costa Concordia

37 Fukushima Daiichi

38

39 Denial

40 Emergency Action Plan?

41 POP QUIZ 500 + Plans Reviewed

42 POP QUIZ OSHA Compliant?

43 POP QUIZ OSHA Compliant: ONE!

44 Continuity Housing State of Readiness in the Private Sector: A Train Wreck in 2015…What that Means to You.

45 Our Belief System No Longer Applies after Both Crashes: 9/11 & 2008

46 The Disconnect

47 Em Services Assume Corps are Prepared.

48 The Disconnect EM Services Assume Corps Are Prepared. Wrong!

49 The Disconnect E.S Assume Corp are Prepared. Wrong! Corps Assume E.S. Will Do All the Response Work

50 The Disconnect E.S Assume Corp Are Prepared. Wrong! Corps Assumes E.S. Will Do All the Response Work. Wrong!

51 The Disconnect E.S. Assume Corps are Prepared. Wrong! Corps Assume E.S. Will Do All the Response Work. Wrong! Train Wreck on Nat’l Scale

52 Corps Convinced: US Cavalry Will Save Us

53 Corp Readiness: State of the Art

54 Emergency Plan? Called DR? About Data? Called EAP? All Hazards? Trained Annually? ALL Employees? OSHA Compliant?

55 Emergency Action Plan?

56 Administrators “If We Need Help, We’ll Dial 911. They’ll Fix Our Problem.”

57

58 Emergency Services Readiness: State of the Art

59 Municipalities: Functionally Bankrupt for 20 Yrs

60 Especially: 2008 Recession

61 Manpower in Emergency Services

62 Fire Officers

63 All FOs: 1,103,300 3.6% (‘10) All-Time Hi: 2009 Lowest: Since ‘04

64 Police Officers

65 # of Local LEOs 2008

66 All LEOs: 765,246 ‘00-’08 +8% 1:400

67 # of Local LEOs 2011

68 12,000 Fired 30,000 Unfilled Down 5.5% First Decrease: 25 Yrs.

69 IACP Study 85% $$$ 98% Fcast

70 Cutting? Special Teams Training!!! Supervisors Patrol

71 Nat’ Research Council for Excellence in Government March 2004

72 Only 26% of emergency responder officials say that they are “adequately prepared” to react to a large-scale emergency or terrorist threat Source: Council for Excellence in Government (CEG) survey, March 2004

73 65% of emergency responder officials say that they are “only somewhat prepared” Source: Council for Excellence in Government (CEG) survey, March 2004

74 The Disconnect

75 Disconnect Emergency Services 1.“Corps prepare & train” 2.Since 9/11, all are well prepared & well trained” 3.“Protecting people is the highest priority” Corps 1.“All we need to do is call 911” 2.“My Corp has a Robust EAP” 3.“Since 9/11, police, fire & EMS have the best of everything”

76 Continuity Housing State of Readiness in the Private Sector: A Train Wreck in 2015…What that Means to You.

77

78 America is a third-world country when it comes to emergency preparedness and crisis response

79 Why?

80 Biggest Threat Denial

81 “There cannot be a crisis next week. My schedule is already full.” Henry Kissinger

82 Assessment: Prvt Sector

83 Assessment You Are Not Going to Change Emergency Services in Your Jurisdiction!

84 Assessment So, You Have to Take Responsibility to Get This Right.

85 YOYO

86 You’re On Your Own

87 Convince Corp Mgmt US Cavalry May Not Save Us

88 US Cavalry Will Be Late & Undermanned

89 Solution

90 1.Better Planning 2.Better Training 3.Exercises

91 You’re On Your Own

92 Why Better Planning?

93 Corp Compliance Issues

94 Emergency Planning Authorities Who Is Covered Responsible Party

95 Why We Plan OSHA is not a town in Wisconsin.

96 Required by Federal Law

97 OSHA 29 CFR 1910.34

98 “Sections 1910.34 through 1910.39 apply to workplaces in general industry except mobile workplaces such as vehicles or vessels”

99 Mandatory 1.OSHA Regulations 29 CFR 1910.38/.39 Emerg Action Plan Fire Prevention Plan 2.State Fire Code

100 OSHA Every Employer in US Shall Have EAP & FPP Without Exception

101 OSHA 1.Em Team of Emps 2.Train Team 3.Train Emps 4.Command/Control/Communicate 5.Contractors & Visitors 6.Headcount System 7.Assembly Areas 8.SNPs

102 Mandatory State/City Fire Code

103 Emergency Plan Standard?

104 SCOTUS Only Courts Can Set/Adopt the Standards that Juries Use to Judge YOU.

105 NFPA1600

106 Standard NFPA 1600: Recognized in Law by US Congress as the Standard.

107 NFPA 1600 Standard California Florida

108 59,000,000 Live in CA & FL 1 Out of 5 Americans

109

110 New York City Most Robust Emergency Planning Law in the World

111 New York City Most Robust Emergency Planning Law in the World Inspired by NFPA 1600

112 DHSRegs

113 NFPA1600

114 Standard & Poor’s

115 S&P Resiliency

116 NFPA1600

117 NFPA 1600 Congress DHS S&P FDNY California Florida Juries

118 So…. OSHA: Shall Create/Train Plans NFPA 1600: Contents: All Hazards

119 All-Hazards Planning This Is Not Your Father’s Fire Plan!

120 All-Hazards Planning Not Just: Fire Weather

121 All-Hazards Plan: Shall 1.Emergency Team 2.Chain of Command 3.Visitors 4.Contractors 5.Civil Disturbance 6.Disabled 7.Headcounts 8.Evacuation 9.In-Building Relo 10.AAs 11.Fire 12.Bomb Threat 13.Medical Em 14.Security 15.Perimeter Access 16.Security Aft Hours 17.Chemical Spill: In 18.Chemical Spill: Out 19.Shelter in Place 20.Suspicious Pkg 21.Suspicious Person 22.Explosion 23.Structural Failure 24.Severe Weather 25.Elevator Em 26.Power Outage 27.Water/Phone Out 28.Air Quality 29.Em Shutdown 30.Earthquake 31.Flooding 32.Pipe Burst 33.CBRNE 34.Terrorism 35.Use of FEs 36.Training 37.Drills 38.Exercises 39.Search-Seizure 40.Weapons 41.Evac Maps 42.Em Contacts

122 Your Plan??? 1. Fire 2. Evacuation 3. Headcounts 4. Bomb 5. Chem Spill 6. Drills 7. Weather 8. Sus Pkg 9. Sus Pers 10. Pwr Out

123 All-Hazards Plan: Shall 1.Emergency Team 2.Chain of Command 3.Visitors 4.Contractors 5.Civil Disturbance 6.Disabled 7.Headcounts 8.Evacuation 9.In-Building Relo 10.AAs 11.Fire 12.Bomb Threat 13.Medical Em 14.Security 15.Active Shooter 16.Hostage 18.Lockout 19.Suicide 20.Bullying 21.Perimeter Access 22.Security Aft Hours 23.Chemical Spill: In 24.Chemical Spill: Out 25.Shelter in Place 26.Suspicious Pkg 27.Suspicious Person 28.Explosion 29.Structural Failure 30.Severe Weather 31.Elevator Em 32.Power Outage 33.Water/Phone Out 34.Lockdown 35.Air Quality 36.Em Shutdown 37.Earthquake 38.Flooding 39.Pipe Burst 40.CBRNE 41.Terrorism 42.Use of FEs 43.Training 44.Drills 45.Exercises 46.Search-Seizure 47.Weapons 48.Evac Maps 49.Em Contacts

124 Threats 4.1 MM Workplace Injuries Annually DOJ

125 Threats 2 million Workplace Violence Annually DOJ

126 Threats Every Day: 2 People Murdered DOJ

127 Threats Every Hour 26 Rapes DOJ

128 Threats 349,500 HazMat Spills NFPA

129 Threats HazMat Spills 800,000 Shpmnts Daily 60,000 Spills Yearly Train-on-Vehicle Collision: Every 90 minutes DOT & EPA

130 Threats 10,000 Sudden Cardiac Events American Red Cross

131 Threats 75,000,000 Adults w This Condition 1 of 3 Americans

132 Threats 4,690 Workplace Deaths OSHA

133 Threats 111,500 Structural Fires NFPA

134 Threats 1 Million Calls to 911 Every Day NENA

135 Who is Covered?

136 Who Is Covered? 1.Employees (OSHA) 2.All Occupants (Fire Code) 3.Contractors (OSHA) 4.Special Needs (ADA+) 5.Visitors (Prem Liability/FC) 6.New: DHS & S&P

137 Responsible Officer?

138 Responsible Party? CEO SCOTUS

139 CEO: Responsible Party Civilly Personally Criminally

140

141 CEO = Resp Officer 1.Does Your CEO Know This?

142 CEO = Resp Officer 1.Does Your CEO Know This? 2.Shouldn’t They?

143 CEO = Resp Officer 1.Does Your CEO Know This? 2.Shouldn’t They? 3.Wouldn’t You?

144 Responsible Parties CEO Trustees/Directors Sr. Ops Personnel

145

146 CEOs Indicted: 2015 California: 2 Yr Prison Sentence Pennsylvania: Indicted NYC: Indicted

147 Alfonso Prestia 5Aug15 The New York Times

148 Why Better Training?

149 Corps Notorious For Under Training

150 We Don’t Rise to the Occasion…

151

152

153 We Don’t Rise to the Occasion. We Sink to Our Level of Our Training

154 Why We Plan & Train Great plans are a smart thing. Training is everything.

155 Training Mandatory: OSHA

156 Training Mandatory: OSHA Train All Personnel In Classroom Annually & At Hire “Qualified” Trainer (by Exp, Trng)

157

158 On-Screen Training Can Supplement Can Never Substitute

159 Police /Fire /EMTs are not the 1 st responders

160 Police /Fire /EMTs are not the 1 st responders Employees are the 1st responders

161 Employees Hate This Stuff!

162 Bull!

163 National Research 85% Safety: MOST Important Issue at Work

164 National Research 85% Safety: MOST Important Issue at Work More Imp than: »Wages »Leave »Sick Days »Overtime »Union

165 Training Trained 24,000 Employees 98.5% Confident

166 98.5% Appreciation Took “Scary” out of Discussion

167 98.5% Appreciation Took “Scary” out of Discussion Made Everyone Comfortable

168 98.5% Appreciation Took “Scary” out of Discussion Made Everyone Comfortable Empowered All

169 Training is Everything

170 Cook County Fire

171 Cook Co. Fire 6 Dead $4-5 Billion

172 One Meridian Plaza

173 1 Meridian Plaza 3 Dead $4 Billion

174 First Interstate Bank

175 1 st Interstate 1 Dead $2 Billion

176 Assessment 1.Better Planning 2.Better Training 3.Exercises

177 Why Exercises?

178 TTX Tabletop Exercises

179 TTX Great Teaching Great Selling

180 TTX Insider Outsider Morning Senior Adminis- trators Lessons Learned

181 Solution 1.Better Planning 2.Better Training 3.Exercises

182 What Do YOU Do Right NOW

183 HDWSI How Do We Sell It?

184 ROI?

185 ROI If We’re Never Hit, our ROI is Zero…

186 ROI If We’re Never Hit, our ROI is Zero…Thank God!

187 ROI If We’re Never Hit, our ROI is Zero…Thank God! If We Are Hit, Our ROI Is Measured in the 10s of Millions of $$$!

188 ROI 1. Protect Brand 2. Protect People 3. Protect CEO’s Posterior 4. Protect Productivity 5. Protect $$$ 6. 85% ID Safety 7. 98.5 Love This Stuff 8. Bond Emps into Safety Culture 9. Build Emp Awareness 10. Knock Down Silos 11. Integrate Safety: Their Jobs 12. Instill Sense of Responsibility 13. Incr Emp Ownership

189 Conclusions

190 Continuity Housing State of Readiness in the Private Sector: A Train Wreck in 2015…What that Means to You.

191 Our Belief System No Longer Applies after Both Crashes: 9/11 & 2008

192 Disconnect Emergency Services 1.“Corps prepare & train” 2.Since 9/11, all are well prepared & well trained” 3.“Protecting people is the highest priority” Corps 1.“All we need to do is call 911” 2.“My Corp has a Robust EAP” 3.“Since 9/11, police, fire & EMS have the best of everything”

193 America is a third-world country when it comes to emergency preparedness and crisis response

194 Assessment You Are Not Going to Change Emergency Services in Your Jurisdiction!

195 Assessment So, You Have to Take Responsibility to Get This Right.

196 YOYO

197 Required by Federal Law

198 All-Hazards Plan: Shall 1.Emergency Team 2.Chain of Command 3.Visitors 4.Contractors 5.Civil Disturbance 6.Disabled 7.Headcounts 8.Evacuation 9.In-Building Relo 10.AAs 11.Fire 12.Bomb Threat 13.Medical Em 14.Security 15.Perimeter Access 16.Security Aft Hours 17.Chemical Spill: In 18.Chemical Spill: Out 19.Shelter in Place 20.Suspicious Pkg 21.Suspicious Person 22.Explosion 23.Structural Failure 24.Severe Weather 25.Elevator Em 26.Power Outage 27.Water/Phone Out 28.Air Quality 29.Em Shutdown 30.Earthquake 31.Flooding 32.Pipe Burst 33.CBRNE 34.Terrorism 35.Use of FEs 36.Training 37.Drills 38.Exercises 39.Search-Seizure 40.Weapons 41.Evac Maps 42.Em Contacts

199 Responsible Party? CEO SCOTUS

200

201 Alfonso Prestia 5Aug15 The New York Times

202 Training is Everything

203 We Don’t Rise to the Occasion…

204 We Don’t Rise to the Occasion. We Sink to Our Level of Our Training

205 Training Mandatory Train All Personnel In Classroom Annually & At Hire “Qualified” Trainer (by Exprience, Training)

206 On-Screen Training Can Supplement Can Never Substitute

207 National Research 85% Safety: MOST Important Issue at Work

208 Action Plan

209 Where Do We Start?

210 Here’s Where You Start

211 This Is Not Your Fault You Didn’t Know You Are the 99% Champion Rare + Heroic

212 Here’s Where You Start Protect Your Family Responsible Thing To Do Protect Stakeholders

213 What Do You Need to Believe?

214 Real Threats: You Penalties: Don’t Do Right Thing You’re the Responsible Party Duty of Care Emps Want/Appreciate This. Won’t Feel Penalized

215 What Do You Need to Believe? You Will Lead You Will Be a Hero You Will Not Look Stupid. This Is Not Your Fault. You Can Report to Stakeholders: Leadership, Compliance, Due Diligence to Protect Them

216 ROI 1. Protect Brand 2. Protect People 3. Protect CEO’s Posterior 4. Protect Productivity 5. Protect $$$ 6. 85% ID Safety 7. 98.5 Love This Stuff 8. Bond Emps into Safety Culture 9. Build Emp Awareness 10. Knock Down Silos 11. Integrate Safety: Their Jobs 12. Instill Sense of Responsibility 13. Incr Emp Ownership

217 Action Plan

218 Assessment of Your Corp’s Current Emergency Planning + Training Just Like Your Financial Audits Outside, Independent

219 Help for You

220 Help for YOU Copy of This Presentation

221 10 Commandments Planning

222 Training

223 Continuity Housing State of Readiness in the Private Sector: A Train Wreck in 2015…What that Means to You.

224 Bo Mitchell President, 911 Consulting (203) 563-9999 BoMitchell@911consulting.net Questions?


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