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A Continuity Housing Webinar: The State of Readiness in the Private Sector – A Train Wreck in 2015... What That Means to You
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Continuity Housing State of Readiness in the Private Sector: A Train Wreck in 2015…What that Means to You.
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Bo Mitchell
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Ohhh
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What Do YOU Do Right NOW
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You Aren’t Prepared
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Legally Operationally Morally: To Protect Your Organization’s Family of Employees
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Continuity Housing State of Readiness in the Private Sector: A Train Wreck in 2015…What that Means to You.
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Bo Mitchell
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911 Consulting President Police Commissioner (Ret.)
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Bo Mitchell 911 Consulting President Police Commissioner (Ret.) Certified Emergency Manager CEM, CPP, CBCP, CHS-V, CSI-ML, HSEEP, IAC, MOAB, CHSP, CHEP, CSHM, CESCO, CHCM, CFC, CIPS, CSSM, CSC, CAS, TFCT3, CERT, CMC
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Expert Consultant Landmark Legal Cases Expected Settlements: $1 Billion Each “Failure to Plan” “Failure to Train”
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911 Consulting Clients GE HQ Subway HQ Hyatt HQ MasterCard HQ Rolls Royce HQ
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911 Consulting Clients 4 Colleges & Universities 25 Secondary
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37 High Rises Nationwide
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37 High Rises San Fran Detroit Chicago Atlanta Boston Seattle Phila NYC KCMO
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Waldorf=Astoria NYC
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1 WTC 7 WTC
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Continuity Housing State of Readiness in the Private Sector: A Train Wreck in 2015…What that Means to You.
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POP QUIZ Emergency Plan?
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Emergency Planning in US 30%-80% SAY They Have an Emergency Plan
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BP
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Costa Concordia
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Fukushima Daiichi
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Denial
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Emergency Action Plan?
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POP QUIZ 500 + Plans Reviewed
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POP QUIZ OSHA Compliant?
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POP QUIZ OSHA Compliant: ONE!
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Continuity Housing State of Readiness in the Private Sector: A Train Wreck in 2015…What that Means to You.
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Our Belief System No Longer Applies after Both Crashes: 9/11 & 2008
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The Disconnect
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Em Services Assume Corps are Prepared.
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The Disconnect EM Services Assume Corps Are Prepared. Wrong!
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The Disconnect E.S Assume Corp are Prepared. Wrong! Corps Assume E.S. Will Do All the Response Work
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The Disconnect E.S Assume Corp Are Prepared. Wrong! Corps Assumes E.S. Will Do All the Response Work. Wrong!
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The Disconnect E.S. Assume Corps are Prepared. Wrong! Corps Assume E.S. Will Do All the Response Work. Wrong! Train Wreck on Nat’l Scale
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Corps Convinced: US Cavalry Will Save Us
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Corp Readiness: State of the Art
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Emergency Plan? Called DR? About Data? Called EAP? All Hazards? Trained Annually? ALL Employees? OSHA Compliant?
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Emergency Action Plan?
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Administrators “If We Need Help, We’ll Dial 911. They’ll Fix Our Problem.”
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Emergency Services Readiness: State of the Art
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Municipalities: Functionally Bankrupt for 20 Yrs
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Especially: 2008 Recession
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Manpower in Emergency Services
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Fire Officers
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All FOs: 1,103,300 3.6% (‘10) All-Time Hi: 2009 Lowest: Since ‘04
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Police Officers
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# of Local LEOs 2008
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All LEOs: 765,246 ‘00-’08 +8% 1:400
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# of Local LEOs 2011
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12,000 Fired 30,000 Unfilled Down 5.5% First Decrease: 25 Yrs.
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IACP Study 85% $$$ 98% Fcast
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Cutting? Special Teams Training!!! Supervisors Patrol
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Nat’ Research Council for Excellence in Government March 2004
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Only 26% of emergency responder officials say that they are “adequately prepared” to react to a large-scale emergency or terrorist threat Source: Council for Excellence in Government (CEG) survey, March 2004
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65% of emergency responder officials say that they are “only somewhat prepared” Source: Council for Excellence in Government (CEG) survey, March 2004
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The Disconnect
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Disconnect Emergency Services 1.“Corps prepare & train” 2.Since 9/11, all are well prepared & well trained” 3.“Protecting people is the highest priority” Corps 1.“All we need to do is call 911” 2.“My Corp has a Robust EAP” 3.“Since 9/11, police, fire & EMS have the best of everything”
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Continuity Housing State of Readiness in the Private Sector: A Train Wreck in 2015…What that Means to You.
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America is a third-world country when it comes to emergency preparedness and crisis response
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Why?
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Biggest Threat Denial
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“There cannot be a crisis next week. My schedule is already full.” Henry Kissinger
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Assessment: Prvt Sector
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Assessment You Are Not Going to Change Emergency Services in Your Jurisdiction!
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Assessment So, You Have to Take Responsibility to Get This Right.
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YOYO
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You’re On Your Own
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Convince Corp Mgmt US Cavalry May Not Save Us
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US Cavalry Will Be Late & Undermanned
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Solution
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1.Better Planning 2.Better Training 3.Exercises
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You’re On Your Own
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Why Better Planning?
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Corp Compliance Issues
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Emergency Planning Authorities Who Is Covered Responsible Party
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Why We Plan OSHA is not a town in Wisconsin.
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Required by Federal Law
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OSHA 29 CFR 1910.34
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“Sections 1910.34 through 1910.39 apply to workplaces in general industry except mobile workplaces such as vehicles or vessels”
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Mandatory 1.OSHA Regulations 29 CFR 1910.38/.39 Emerg Action Plan Fire Prevention Plan 2.State Fire Code
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OSHA Every Employer in US Shall Have EAP & FPP Without Exception
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OSHA 1.Em Team of Emps 2.Train Team 3.Train Emps 4.Command/Control/Communicate 5.Contractors & Visitors 6.Headcount System 7.Assembly Areas 8.SNPs
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Mandatory State/City Fire Code
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Emergency Plan Standard?
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SCOTUS Only Courts Can Set/Adopt the Standards that Juries Use to Judge YOU.
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NFPA1600
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Standard NFPA 1600: Recognized in Law by US Congress as the Standard.
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NFPA 1600 Standard California Florida
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59,000,000 Live in CA & FL 1 Out of 5 Americans
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New York City Most Robust Emergency Planning Law in the World
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New York City Most Robust Emergency Planning Law in the World Inspired by NFPA 1600
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DHSRegs
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NFPA1600
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Standard & Poor’s
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S&P Resiliency
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NFPA1600
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NFPA 1600 Congress DHS S&P FDNY California Florida Juries
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So…. OSHA: Shall Create/Train Plans NFPA 1600: Contents: All Hazards
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All-Hazards Planning This Is Not Your Father’s Fire Plan!
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All-Hazards Planning Not Just: Fire Weather
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All-Hazards Plan: Shall 1.Emergency Team 2.Chain of Command 3.Visitors 4.Contractors 5.Civil Disturbance 6.Disabled 7.Headcounts 8.Evacuation 9.In-Building Relo 10.AAs 11.Fire 12.Bomb Threat 13.Medical Em 14.Security 15.Perimeter Access 16.Security Aft Hours 17.Chemical Spill: In 18.Chemical Spill: Out 19.Shelter in Place 20.Suspicious Pkg 21.Suspicious Person 22.Explosion 23.Structural Failure 24.Severe Weather 25.Elevator Em 26.Power Outage 27.Water/Phone Out 28.Air Quality 29.Em Shutdown 30.Earthquake 31.Flooding 32.Pipe Burst 33.CBRNE 34.Terrorism 35.Use of FEs 36.Training 37.Drills 38.Exercises 39.Search-Seizure 40.Weapons 41.Evac Maps 42.Em Contacts
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Your Plan??? 1. Fire 2. Evacuation 3. Headcounts 4. Bomb 5. Chem Spill 6. Drills 7. Weather 8. Sus Pkg 9. Sus Pers 10. Pwr Out
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All-Hazards Plan: Shall 1.Emergency Team 2.Chain of Command 3.Visitors 4.Contractors 5.Civil Disturbance 6.Disabled 7.Headcounts 8.Evacuation 9.In-Building Relo 10.AAs 11.Fire 12.Bomb Threat 13.Medical Em 14.Security 15.Active Shooter 16.Hostage 18.Lockout 19.Suicide 20.Bullying 21.Perimeter Access 22.Security Aft Hours 23.Chemical Spill: In 24.Chemical Spill: Out 25.Shelter in Place 26.Suspicious Pkg 27.Suspicious Person 28.Explosion 29.Structural Failure 30.Severe Weather 31.Elevator Em 32.Power Outage 33.Water/Phone Out 34.Lockdown 35.Air Quality 36.Em Shutdown 37.Earthquake 38.Flooding 39.Pipe Burst 40.CBRNE 41.Terrorism 42.Use of FEs 43.Training 44.Drills 45.Exercises 46.Search-Seizure 47.Weapons 48.Evac Maps 49.Em Contacts
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Threats 4.1 MM Workplace Injuries Annually DOJ
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Threats 2 million Workplace Violence Annually DOJ
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Threats Every Day: 2 People Murdered DOJ
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Threats Every Hour 26 Rapes DOJ
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Threats 349,500 HazMat Spills NFPA
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Threats HazMat Spills 800,000 Shpmnts Daily 60,000 Spills Yearly Train-on-Vehicle Collision: Every 90 minutes DOT & EPA
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Threats 10,000 Sudden Cardiac Events American Red Cross
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Threats 75,000,000 Adults w This Condition 1 of 3 Americans
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Threats 4,690 Workplace Deaths OSHA
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Threats 111,500 Structural Fires NFPA
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Threats 1 Million Calls to 911 Every Day NENA
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Who is Covered?
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Who Is Covered? 1.Employees (OSHA) 2.All Occupants (Fire Code) 3.Contractors (OSHA) 4.Special Needs (ADA+) 5.Visitors (Prem Liability/FC) 6.New: DHS & S&P
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Responsible Officer?
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Responsible Party? CEO SCOTUS
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CEO: Responsible Party Civilly Personally Criminally
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CEO = Resp Officer 1.Does Your CEO Know This?
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CEO = Resp Officer 1.Does Your CEO Know This? 2.Shouldn’t They?
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CEO = Resp Officer 1.Does Your CEO Know This? 2.Shouldn’t They? 3.Wouldn’t You?
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Responsible Parties CEO Trustees/Directors Sr. Ops Personnel
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CEOs Indicted: 2015 California: 2 Yr Prison Sentence Pennsylvania: Indicted NYC: Indicted
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Alfonso Prestia 5Aug15 The New York Times
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Why Better Training?
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Corps Notorious For Under Training
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We Don’t Rise to the Occasion…
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We Don’t Rise to the Occasion. We Sink to Our Level of Our Training
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Why We Plan & Train Great plans are a smart thing. Training is everything.
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Training Mandatory: OSHA
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Training Mandatory: OSHA Train All Personnel In Classroom Annually & At Hire “Qualified” Trainer (by Exp, Trng)
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On-Screen Training Can Supplement Can Never Substitute
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Police /Fire /EMTs are not the 1 st responders
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Police /Fire /EMTs are not the 1 st responders Employees are the 1st responders
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Employees Hate This Stuff!
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Bull!
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National Research 85% Safety: MOST Important Issue at Work
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National Research 85% Safety: MOST Important Issue at Work More Imp than: »Wages »Leave »Sick Days »Overtime »Union
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Training Trained 24,000 Employees 98.5% Confident
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98.5% Appreciation Took “Scary” out of Discussion
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98.5% Appreciation Took “Scary” out of Discussion Made Everyone Comfortable
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98.5% Appreciation Took “Scary” out of Discussion Made Everyone Comfortable Empowered All
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Training is Everything
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Cook County Fire
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Cook Co. Fire 6 Dead $4-5 Billion
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One Meridian Plaza
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1 Meridian Plaza 3 Dead $4 Billion
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First Interstate Bank
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1 st Interstate 1 Dead $2 Billion
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Assessment 1.Better Planning 2.Better Training 3.Exercises
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Why Exercises?
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TTX Tabletop Exercises
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TTX Great Teaching Great Selling
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TTX Insider Outsider Morning Senior Adminis- trators Lessons Learned
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Solution 1.Better Planning 2.Better Training 3.Exercises
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What Do YOU Do Right NOW
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HDWSI How Do We Sell It?
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ROI?
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ROI If We’re Never Hit, our ROI is Zero…
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ROI If We’re Never Hit, our ROI is Zero…Thank God!
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ROI If We’re Never Hit, our ROI is Zero…Thank God! If We Are Hit, Our ROI Is Measured in the 10s of Millions of $$$!
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ROI 1. Protect Brand 2. Protect People 3. Protect CEO’s Posterior 4. Protect Productivity 5. Protect $$$ 6. 85% ID Safety 7. 98.5 Love This Stuff 8. Bond Emps into Safety Culture 9. Build Emp Awareness 10. Knock Down Silos 11. Integrate Safety: Their Jobs 12. Instill Sense of Responsibility 13. Incr Emp Ownership
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Conclusions
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Continuity Housing State of Readiness in the Private Sector: A Train Wreck in 2015…What that Means to You.
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Our Belief System No Longer Applies after Both Crashes: 9/11 & 2008
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Disconnect Emergency Services 1.“Corps prepare & train” 2.Since 9/11, all are well prepared & well trained” 3.“Protecting people is the highest priority” Corps 1.“All we need to do is call 911” 2.“My Corp has a Robust EAP” 3.“Since 9/11, police, fire & EMS have the best of everything”
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America is a third-world country when it comes to emergency preparedness and crisis response
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Assessment You Are Not Going to Change Emergency Services in Your Jurisdiction!
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Assessment So, You Have to Take Responsibility to Get This Right.
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YOYO
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Required by Federal Law
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All-Hazards Plan: Shall 1.Emergency Team 2.Chain of Command 3.Visitors 4.Contractors 5.Civil Disturbance 6.Disabled 7.Headcounts 8.Evacuation 9.In-Building Relo 10.AAs 11.Fire 12.Bomb Threat 13.Medical Em 14.Security 15.Perimeter Access 16.Security Aft Hours 17.Chemical Spill: In 18.Chemical Spill: Out 19.Shelter in Place 20.Suspicious Pkg 21.Suspicious Person 22.Explosion 23.Structural Failure 24.Severe Weather 25.Elevator Em 26.Power Outage 27.Water/Phone Out 28.Air Quality 29.Em Shutdown 30.Earthquake 31.Flooding 32.Pipe Burst 33.CBRNE 34.Terrorism 35.Use of FEs 36.Training 37.Drills 38.Exercises 39.Search-Seizure 40.Weapons 41.Evac Maps 42.Em Contacts
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Responsible Party? CEO SCOTUS
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Alfonso Prestia 5Aug15 The New York Times
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Training is Everything
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We Don’t Rise to the Occasion…
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We Don’t Rise to the Occasion. We Sink to Our Level of Our Training
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Training Mandatory Train All Personnel In Classroom Annually & At Hire “Qualified” Trainer (by Exprience, Training)
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On-Screen Training Can Supplement Can Never Substitute
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National Research 85% Safety: MOST Important Issue at Work
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Action Plan
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Where Do We Start?
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Here’s Where You Start
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This Is Not Your Fault You Didn’t Know You Are the 99% Champion Rare + Heroic
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Here’s Where You Start Protect Your Family Responsible Thing To Do Protect Stakeholders
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What Do You Need to Believe?
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Real Threats: You Penalties: Don’t Do Right Thing You’re the Responsible Party Duty of Care Emps Want/Appreciate This. Won’t Feel Penalized
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What Do You Need to Believe? You Will Lead You Will Be a Hero You Will Not Look Stupid. This Is Not Your Fault. You Can Report to Stakeholders: Leadership, Compliance, Due Diligence to Protect Them
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ROI 1. Protect Brand 2. Protect People 3. Protect CEO’s Posterior 4. Protect Productivity 5. Protect $$$ 6. 85% ID Safety 7. 98.5 Love This Stuff 8. Bond Emps into Safety Culture 9. Build Emp Awareness 10. Knock Down Silos 11. Integrate Safety: Their Jobs 12. Instill Sense of Responsibility 13. Incr Emp Ownership
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Action Plan
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Assessment of Your Corp’s Current Emergency Planning + Training Just Like Your Financial Audits Outside, Independent
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Help for You
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Help for YOU Copy of This Presentation
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10 Commandments Planning
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Training
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Continuity Housing State of Readiness in the Private Sector: A Train Wreck in 2015…What that Means to You.
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Bo Mitchell President, 911 Consulting (203) 563-9999 BoMitchell@911consulting.net Questions?
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