1. FEMA Dangerous Disconnect: Pub & Pvt Sectors Don’t Understand their Partnership in Em Resp Readiness

2. FEMA Dangerous Disconnect: Em Services & Campuses Don’t Understand their Partnership in Em Resp Readiness

3. Bo Mitchell 911 Consulting President Police Commissioner (Ret.) Certified Emergency Manager CEM, CPP, CBCP, CHCM, CHSP, CHS-V, CHEP CSHM, CFC, CIPS, CSSM, CSC, CAS, TFCT3, CERT, CMC

4. Housekeeping Emergency Exits Copy of Presentation Survey Cell Devices     

7. Expert Consultant Landmark Legal Cases Expected Settlements: $1 Billion Each “Failure to Plan” “Failure to Train”

8. Speaker FEMA NASRO CUPID NECUSA NFPA ASSE SHRM WSO GOV/SEC

9. 2012 IACLEA

10. 911 Consulting Clients GE HQ Subway HQ Hyatt Corp HQ Health Net Gartner HQ Swiss Army HQ Cablevision ExxonMobil Goodrich Pratt & Whitney Greenwich Cap MasterCard HQ

11. 911 Consulting Clients 14 Secondary Western CT Univ. Central CT Univ.

12. GM Renaissance Center Detroit

13. Waldorf=Astoria NY, NY

14. 7 World Trade Center NY, NY

15. 1 WTC & 7 WTC

16. POP Quiz

17. You? Public

18. You? Public Private

19. You? Public Private <2M

20. You? Public Private <2M 2M-10M

21. You? Public Private <2M 2M-10M >10M

22. You? Chief

23. You? Chief DoS

24. You? Chief DoS Dean

25. You? Chief DoS Dean VP

26. You? Chief DoS Dean VP Biz Mgr

27. You? Chief DoS Dean VP Biz Mgr CAO

28. You? Chief DoS Dean VP Biz Mgr CAO CFO

29. You? Chief DoS Dean VP Biz Mgr CAO CFO CEO

30. POP QUIZ 1910.34

31. POP QUIZ NDRF

32. POP QUIZ NFPA 1600

33. POP QUIZ ICS NIMS

34. POP QUIZ 1910.38 1910.39

35. 29 U.S.C. §666(e)

36. YOYO

37. POP QUIZ HDWSI

38. FUBAR

39. Fair Warning

40. Fair Warning!!! I Will Be Candid

41. FEMA Dangerous Disconnect: Em Services & Campuses Don’t Understand their Partnership in Em Resp Readiness

42. Our Belief System No Longer Applies after Both Crashes: 9/11 & 2008

43. The Disconnect

44. Em Services Assume Campuses are Prepared.

45. The Disconnect EM Services Assume Campuses Are Prepared. Wrong!

46. The Disconnect E.S Assume Campuses are Prepared. Wrong! Campuses Assume E.S. Will Do All the Response Work

47. The Disconnect E.S Assume Campuses Are Prepared. Wrong! Campuses Assumes E.S. Will Do All the Response Work. Wrong!

48. The Disconnect E.S. Assume Campuses are Prepared. Wrong! Campuses Assume E.S. Will Do All the Response Work. Wrong! Result: FUBAR on Nat’l Scale

49. Campus Administrators Convinced: US Cavalry Will Save Us

50. Campus Readiness: State of the Art

51. 500 Plans Reviewed

52. Campuses 25 Plans Reviewed

53. OSHA Compliant?

54. OSHA Compliant: 1

55. Nat’l Research: Campus Readiness

56. National Research GAO 2007 AHRQ 2009 BJS (2004-05) NASRO (2001-04) NCEF (2008)

57. National Research GAO 2007: F AHRQ 2009: F BJS (2004-05): C NASRO (2001-04): F NCEF (2008): D

58. All Nat’l Research: Most Campuses Under Planned Under Trained Under Exercised Under Drilled Don’t Coord/Train w. Emergency Services

59. NACUBO

60. Coord w. Local ES? Non-Existent for:  Planning  Training  Exercises  Drills

61. NASRO 92%: “soft targets” for terrorists 74%: Inadequately prepared. 51%: Em plans are not adequate. National School-Based law Enforcement Survey

62. NASRO 66%: Plans are not exercised 55%: Staff not receive training 65%: Bus drivers not trained National School-Based law Enforcement Survey

63. Administrators “If We Need Help, We’ll Dial 911. They’ll Fix Our Problem.”

64. Emergency Services Readiness: State of the Art

65. Municipalities: Functionally Bankrupt for 15 Yrs

66. Especially: 2008 Recession

67. Fire Officers

68. All FOs: 1,103,300

69. Fire Officers All FOs: 1,103,300 3.6% (‘10)

70. Fire Officers All FOs: 1,103,300 3.6% (‘10) All-Time Hi: 2009

71. Fire Officers All FOs: 1,103,300 3.6% (‘10) All-Time Hi: 2009 Lowest: Since ‘04

72. # of Local LEOs 2008

73. All LEOs: 765,246

74. # of Local LEOs 2008 All LEOs: 765,246 ‘00-’08 +8%

75. # of Local LEOs 2008 All LEOs: 765,246 ‘00-’08 +8% 1:400

76. # of Local LEOs 2011

77. 12,000 Fired

78. # of Local LEOs 2011 12,000 Fired 30,000 Unfilled

79. # of Local LEOs 2011 12,000 Fired 30,000 Unfilled Down 5.5%

80. # of Local LEOs 2011 12,000 Fired 30,000 Unfilled Down 5.5% First Decrease: 25 Yrs.

81. IACP Study 85% $$$ 98% Fcast

82. Cutting? Special Teams Training!!! Supervisors Patrol

83. Emergency Services Readiness: Nat’l Research

84. # of Hi-Ed Security 2008

85. 14,311 Swrn

86. # of Hi-Ed Security 2008 14,311 Swrn +20,555 SOs

87. # of Hi-Ed Security 2008 14,311 Swrn +20,555 SOs Tot: 34,866

88. # of Hi-Ed Security 2008 14,311 Swrn +20,555 SOs Tot: 34,866 22.4 Studs +3.7 Emps

89. # of Hi-Ed Security 2008 14,311 Swrn +20,555 SOs Tot: 34,866 22.4 Studs +3.7 Emps Tot: 26.1

90. # of Hi-Ed Security 2008 14,311 Swrn +20,555 SOs Tot: 34,866 22.4 Studs +3.7 Emps Tot: 26.1 1:749

91. Nat’ Research Council for Excellence in Government March 2004

92. Only 26% of emergency responder officials say that they are “adequately prepared” to react to a large-scale emergency or terrorist threat Source: Council for Excellence in Government (CEG) survey, March 2004

93. 65% of emergency responder officials say that they are “only somewhat prepared” Source: Council for Excellence in Government (CEG) survey, March 2004

94. The Disconnect

95. Disconnect Emergency Services 1.“Campuses prepare & train”

96. Disconnect Emergency Services 1.“Campuses prepare & train” 2.“Since Columbine, all Campuses are well prepared & well trained”

97. Disconnect Emergency Services 1.“Campuses prepare & train” 2.“Since Columbine, all Campuses are well prepared & well trained” 3.“Protecting people is the highest priority”

98. Disconnect Emergency Services 1.“Campuses prepare & train” 2.“Since Columbine, all Campuses are well prepared & trained” 3.“Protecting people is the highest priority” Campuses 1.“All we need to do is call 911”

99. Disconnect Emergency Services 1.“Campuses prepare & train” 2.“Since Columbine, all Campuses are well prepared & trained” 3.“Protecting people is the highest priority” Campuses 1.“All we need to do is call 911” 2.“My Campus has a Robust EAP”

100. Disconnect Emergency Services 1.“Campuses prepare & train” 2.“Since Columbine, all Campuses are well prepared & trained” 3.“Protecting people is the highest priority” Campuses 1.“All we need to do is call 911” 2.“My Campus has a Robust EAP” 3.“Since 9/11, police, fire & EMS have the best of everything”

101. America is a third-world country when it comes to emergency preparedness and crisis response

102. Dangerous Disconnect Why?

103. Biggest Threat Denial

104. Mitchell’s 6 Phases of Denial

105. 6 Phases of Denial 1.It Won’t Happen to ME

106. 6 Phases of Denial 1.It Won’t Happen to ME 2.It Won’t Happen HERE

107. 6 Phases of Denial 1.It Won’t Happen to ME 2.It Won’t Happen HERE 3.It Won’t Happen NOW

108. 6 Phases of Denial 1.It Won’t Happen to ME 2.It Won’t Happen HERE 3.It Won’t Happen NOW 4.If it does Happen, it Won’t Be that BAD

109. 6 Phases of Denial 1.It Won’t Happen to ME 2.It Won’t Happen HERE 3.It Won’t Happen NOW 4.If it does Happen, it Won’t Be that BAD 5.If it is that Bad, my Insurance Co. Will Take Care of It.

110. 6 Phases of Denial 1.It Won’t Happen to ME 2.It Won’t Happen HERE 3.It Won’t Happen NOW 4.If it does Happen, it Won’t Be that BAD 5.If it is that Bad, my Insurance Co. Will Take Care of It. 6.Ohmygod, Why Didn’t We Plan for THIS

111. Denial “There cannot be a crisis next week. My schedule is already full.” Henry Kissinger

112. Denial: Excuses Money

113. Denial: Excuses Money Time: Sr

114. Denial: Excuses Money Time: Sr Time: Emps

115. Denial: Excuses Money Time: Sr Time: Emps Dept. Wars

116. Denial: Excuses Money Time: Sr Time: Emps Dept. Wars Scare Emps

117. Denial: Excuses Money Time: Sr Time: Emps Dept. Wars Scare Emps Ignorance

118. Denial: Excuses Money Time: Sr Time: Emps Dept. Wars Scare Emps Ignorance Apathy

119. Denial: Excuses Money Time: Sr Time: Emps Scare Guests Scare Emps Ignorance Apathy 

121. Assessment

122. You Are Not Going to Change Emergency Services in Your Jurisdiction!

123. Assessment So, You Have to Take Responsibility to Get This Right.

124. YOYO

125. You’re On Your Own

126. Convince Campus Administrators: US Cavalry May Not Save Us

127. US Cavalry Will Be Late & Undermanned

128. Solution

129. 1.Better Planning 2.Better Training 3.Exercises

130. Why Better Planning?

131. Campus Compliance Issues

132. Emergency Planning Authorities Who Is Covered Responsible Party

133. Before You’re a Campus, You’re a Workplace

134. Why We Plan OSHA is not a town in Wisconsin.

135. OSHA 29 CFR 1910.34

136. “Sections 1910.34 through 1910.39 apply to workplaces in general industry except mobile workplaces such as vehicles or vessels”

137. OSHA Every Employer in US Shall Have EAP & FPP Without Exception

138. Mandatory 1.OSHA Regulations 29 CFR 1910.38/.39 Emerg Action Plan Fire Prevention Plan 2.State Fire Code

139. OSHA 1.Em Team of Emps 2.Train Team 3.Train Emps 4.Command/Control/Communicate 5.Contractors & Visitors 6.Headcount System 7.Assembly Areas 8.SNPs

140. Emergency Plan Standard?

141. Contents: ERP NFPA 1600

142. All- Hazards Plan

143. National Standard NFPA 1600: Recognized in Law by US Congress in ‘04 & ‘07 the Standard. Juries Expect Employees Will Be Protected by Standard Recognized by Congress

144. NFPA 1600 Standard California Florida Connecticut

145. NFPA 1600 Standard These Are “Shoulds,” Not “Shalls.” BUT, in the Hands of a Litigator in front of a Jury (All Employees): The “Shoulds,” turn into “Shalls.”

146. So…. OSHA: Shall Create/Train Plans NFPA 1600: Contents: All Hazards

147. All-Hazards Planning This Is Not Your Father’s Fire Plan!

148. All-Hazards Planning Not Just: Fire Weather

149. All-Hazards Planning 1.Shelter in Place 2.Chemical Spills 3.Active Shooter 4.Hostage 5.Headcount 6.Workplace Violence 7.Suspicious Pkg 8.Bomb Threat 9.Search & Seizure 10.Emrgncy Shutdown 11.Earthquake 12.Power Failure 13.Mandatory Evac 14.Terrorism 15.Shelter in Place

150. All Hazards: Mandatory Special Needs Personnel Visitors Contractors Headcounts Training

151. Threats Chemistry Lab Summer Program Day Care Program After-School Program

152. Threats Volunteers Visitors Coaches Contractors: Cafeteria, Facilities

153. Before You’re a Campus, You’re a Workplace

154. Threats 2 million Workplace Violence Annually DOJ

155. Threats Every Day: 2 People Murdered Every Hour 26 Rapes DOJ

156. Threats HazMat Spills 800,000 Shpmnts Daily 60,000 Spills Yearly Train-on-Vehicle Collision: Every 90 minutes DOT & EPA

157. Threats 17,000 Students Injured on Buses per Year (As Reported in Emergency Rooms) National Coalition for School Bus Safety

158. Threats 2,200 Fires Yrly in College Dorms NFPA

159. Threats Tot = 797,500 per Year! Only 42.5% are closed with a benign explanation DOJ

160. Threats 36.2% of college students: multiple bouts: depression; 6.6% Seriously considered suicide 5.2% Cut/hurt themselves 1.1% attempted suicide. ACHA National College Health Assessment 2011

161. Who is Covered?

162. Who Is Covered? 1.Employees (OSHA) 2.All Occupants (Fire Code) 3.Contractors (OSHA) 4.Special Needs (ADA+) 5.Visitors (Prem Liability/FC) 6.New: DHS & S&P

163. Contractors Imbedded Short Term Cafeteria Landscaping Cleaning Crew IT HR Security Bus

164. Common Mistakes Planning Ignores: Visitors 24/7/365 Coaches Volunteers Substitutes

165. Contractors OSHA: You’re the “Host Employer.” Shall Treat Them Like FTEs

166. Contractors You Can NOT Outsource Risk. You CAN share it by contract

167. Responsible Officer?

168. Responsible Party? CEO SCOTUS

169. 29 U.S.C. §666(e)

170. CEO = Resp Officer 1.Does Your CEO Know This?

171. CEO = Resp Officer 1.Does Your CEO Know This? 2.Shouldn’t They?

172. CEO = Resp Officer 1.Does Your CEO Know This? 2.Shouldn’t They? 3.Wouldn’t You?

173. Assessment 1.Better Planning 2.Better Training 3.Exercises

174. Why Better Training?

175. Campuses Notorious For Under Training

176. Campus Training Excuses

177. Training Excuses Profs: Ha!

178. Training Excuses Profs: Ha! Scare Emps

179. Training Excuses Profs: Ha! Scare Emps No Time

180. Training Excuses Profs: Ha! Scare Emps No Time No Patience

181. Training Excuses Profs: Ha! Scare Emps No Time No Patience Can’t Force

182. Training Excuses Profs: Ha! Scare Emps No Time No Patience Can’t Force Too Many

183. Training Excuses Profs: Ha! Scare Emps No Time No Patience Can’t Force Too Many Scare Studs

184. Training Excuses Profs: Ha! Scare Emps No Time No Patience Can’t Force Too Many Scare Studs Scare Parents

185. How Do We Get People to Training Sessions?

186. This Is A Real Challenge!

187. Training Employees It’s Like Herding Cats

189. OSHA Train Team & Employees: Initially Annually At Hire When Plan/People Change

190. Training Mandatory Train All Personnel In Classroom Annually & At Hire “Qualified” Trainer (by Exprience, Training)

191. Training Online Can Only Supplement Must Include: Employees Contractors Coaches Volunteers Subs

192. Police /Fire /EMTs are not the 1 st responders Employees are the 1st responders

193. National Research 85% Safety: MOST Important Issue at Work

194. National Research 85% Safety: MOST Important Issue at Work More Imp than: »Wages »Leave »Sick Days »Overtime »Union

195. Ironic 98.5% Love Training “Why Didn’t You Do This Before?” “Can We Train More Than Annually?”

196. “We Can’t Force Training”

197. Can’t Force Training? Force Training All the Time Right NOW!

198. Force Training Already Software

199. Force Training Already Software Labs

200. Force Training Already Software Labs Facilities

201. Force Training Already Software Labs Facilities Mntnce

202. Force Training Already Software Labs Facilities Mntnce EHS

203. Force Training Already Software Labs Facilities Mntnce EHS SOs

204. Force Training Already Software Labs Facilities Mntnce EHS SOs PD

205. Force Training Already Software Labs Facilities Mntnce EHS SOs PD Sex Hrmt

206. Can’t Force Training??? Force Training All the Time Right NOW! Required by Law

207. Can’t Force Training??? You Force Training All the Time Required by Law Condition of Employment

208. Training is Everything     

210. Training Excuses Profs: Ha! Scare Emps No Time No Patience Can’t Force Too Many Scare Studs Scare Parents

211. Command Control Communications

212. Emergency Team 1.Is it Real? 2.Not Clear Cut Who Commands in Absence of Top People 3.Fail to Command Everyone

213. Emergency Team Too Small: DHS/NIMS 1:5 Not Trained Too Few Radios Not Deployed: All Bldgs All Hours All Year Long

214. Communications Cells, Land Lands, IT & Power Will All Fail How Will You Communicate: Headcounts Injured Person Unfolding Situations

215. Communications Only Way: 2-Way Radios For All

216. Emergency Notification System

217. ENS Robust System?

218. ENS Robust System? Accessible?

219. ENS Robust System? Accessible? Trained?

220. ENS Robust System? Accessible? Trained? Drilled?

221. ENS Robust System? Accessible? Trained? Drilled? Exercised

222. ENS Robust System? Accessible? Trained? Drilled? Exercised, Exercised

223. ENS Robust System? Accessible? Trained? Drilled? Exercised, Exercised, Exercised!

224. Training “Train Everyone… Including the Band.”

225. OCEANOS

226. Oceanos 1991 571 Personnel Sinking

227. Oceanos 1991 571 Personnel Sinking Capt & Crew Abandoned 1 st

228. Oceanos 1991 571 Personnel Sinking Capt & Crew Abandoned 1 st They Raised No Alarm!

229. Oceanos "When I give the order abandon ship, it doesn't matter what time I leave. Abandon is for everybody. If some people want to stay, they can stay."

230. OCEANOS 7 Hrs to Rescue

231. OCEANOS 7 Hrs to Rescue SA Navy & AF: 16 Helicopters

232. OCEANOS 7 Hrs to Rescue SA Navy & AF: 16 Helicopters Tour Director Took Command

233. OCEANOS Tour Director Took Command The Band: Emergency Team

234. Training “Train Everyone… Including the Band.”

235. Training When Your Campus Is Struck w an Emergency, You Will Be Accused of Abandonment Too If You Don’t Have Enough People Trained.

236. Command Control Communications     

238. Cook County Fire

239. Cook Co. Fire 6 Dead $4-5 Billion

240. One Meridian Plaza

241. 1 Meridian Plaza 3 Dead $4 Billion

242. First Interstate Bank

243. 1 st Interstate 1 Dead $2 Billion

244. CCC NDRF ICS NIMS

245. Command Control Communications     

247. Assessment 1.Better Planning 2.Better Training 3.Exercises

248. Why Exercises?

249. TTX Tabletop Exercises

250. TTX Great Teaching

251. TTX Great Teaching Great Selling

252. TTX Insider Outsider Morning Senior Adminis- trators Lessons Learned

253. Summary

254. FEMA Dangerous Disconnect: Em Services & Campuses Don’t Understand their Partnership in Em Resp Readiness

255. Our Belief System No Longer Applies after Both Crashes: 9/11 & 2008

256. Disconnect Emergency Services 1.“Campuses prepare & train” 2.“Since Columbine, all Campuses are well prepared & trained” 3.“Protecting people is the highest priority” Campuses 1.“All we need to do is call 911” 2.“My Campus has a Robust EAP” 3.“Since 9/11, police, fire & EMS have the best of everything”

257. FUBAR on Nat’l Scale

258. Denial: Excuses Money Time: Sr Time: Emps Scare Guests Scare Emps Ignorance Apathy

259. Assessment You Are Not Going to Change Emergency Services in Your Jurisdiction!

260. Assessment So, You Have to Take Responsibility to Get This Right.

261. YOYO

262. Solution 1.Better Planning 2.Better Training 3.Exercises

263. Why We Plan OSHA is not a town in Wisconsin.

264. All-Hazards Planning 1.Shelter in Place 2.Chemical Spills 3.Active Shooter 4.Hostage 5.Headcount 6.Workplace Violence 7.Suspicious Pkg 8.Bomb Threat 9.Search & Seizure 10.Emrgncy Shutdown 11.Earthquake 12.Power Failure 13.Mandatory Evac 14.Terrorism 15.Shelter in Place

265. All Hazards: Mandatory Special Needs Personnel Visitors Contractors Headcounts Training

266. Who Is Covered? 1.Employees (OSHA) 2.All Occupants (Fire Code) 3.Contractors (OSHA) 4.Special Needs (ADA+) 5.Visitors (Prem Liability/FC)

267. Contractors Imbedded Short Term Cafeteria Landscaping Cleaning Crew IT HR Security Bus

268. Responsible Party? CEO SCOTUS

269. Training “Train Everyone… Including the Band.”

270. Training Mandatory Train All Personnel In Classroom Annually & At Hire “Qualified” Trainer (by Exprience, Training)

271. Training Online Can Only Supplement Must Include: Employees Contractors Coaches Volunteers Subs

272. National Research 85% Safety: MOST Important Issue at Work

273. TTX Tabletop Exercises

274. TTX Great Teaching Great Selling

275. Over- Riding Issue?

276. Overriding Issue DENIAL

277. The Scariest Word at Any Org?

278. NOT: “Cost” or “Price” or “Budget” or “Headcount”

279. Scariest Word? Change!

280. In all Orgs, Change Almost Always Occurs Because of…

281. Blunt Force Trauma from the Outside…

282. … Never by Inspired Leadership from the Inside…

283. HDWSI “JAWS”

284. HDWSI “JAWS”: About Denial

285. “ Jaws ”: Cultural Earthquake 1975: 1 st Hollywood Blockbuster $260,000,000: 90 days 130MM: All US Adults 18+ Scared the @#%* out of America Music Recognized Today Worldwide Denial

286. HDWSI “JAWS”: About Denial

287. “Jaws”: Cultural Earthquake “Won’t Close the Beaches” = $$$ “Can’t Hire More Lifeguards” =$$$ “I’ve Never Seen this Shark” “Are You Sure We Have a Problem?”

288. We Never See the Monster in the 1 st 60 Minutes     

290. HDWSI? “We Need a Bigger Boat!”

292. Threats: Manifest

293. Vulnerabilities : Ubiquitous & Foreseeable

294. Threats: Manifest Vulnerabilities: Ubiquitous & Foreseeable Responsibility : Absolute

295. Threats: Manifest Vulnerabilities: Ubiquitous & Foreseeable Responsibility: Absolute Liabilities: Titanic

296. Threats: Manifest Vulnerabilities: Ubiquitous & Foreseeable Responsibility: Absolute Liabilities: Titanic

297. “We Need a Bigger Boat!”