1. IFMA CA 4 Black Swans in 170 Days

2. Housekeeping Emergency Exits Copy of Presentation Survey Cell Devices     

5. Bo Mitchell 911 Consulting President Police Commissioner (Ret.) Certified Emergency Manager CEM, CPP, CBCP, CHCM, CHSP, CHS-V, CHEP CSHM, CFC, CIPS, CSSM, CSC, CAS, TFCT3, CERT, CMC

6. Expert Consultant Landmark Legal Cases Expected Settlements: $1 Billion Each “Failure to Plan” “Failure to Train”

7. Speaker

8. FEMA(4X) IACLEA NASRO CUPID NECUSA

9. 911 Consulting Clients GE HQ Hyatt HQ Subway HQ Rolls Royce HQ Swiss Army HQ CablevisionExxonMobilGoodrich Pratt & Whitney MasterCard HQ

10. 911 Consulting Clients 25 Secondary Western CT Univ. Central CT Univ. John Jay College Housatonic CC

11. 36 High Rises Nationwide

12. 36 High Rises San Fran Detroit Chicago Atlanta Boston Seattle Phila NYC

13. 111 Sutter, S.F.

14. Seattle Municipal Tower

15. High Rises NYC 14

16. Waldorf=Astoria NY, NY

17. 1 WTC 7 WTC

18. IFMA CA 4 Black Swans in 170 Days

19. 4 Black Swans 29 Oct 2012 To 15 Apr 2013

20. 4 Black Swans 170 Days

21. 4 Black Swans Sandy: 285 Dead $70B

22. 4 Black Swans Sandy: 285 Dead $70B Sandy Hook: 27 Dead

23. 4 Black Swans Sandy: 285 Dead $70B Sandy Hook: 27 Dead Nemo: 26 Dead

24. 4 Black Swans Sandy: 285 Dead $70B Sandy Hook: 27 Dead Nemo: 26 Dead Boston Marathon: 5 Dead 281 Wounded

25. Disclaimer: Respect Victims

26. Fair Warning

27. Fair Warning!!! I Will Be Candid     

29. 4 Black Swans Sandy: 285 Dead $70B Sandy Hook: 27 Dead Nemo: 26 Dead Boston Marathon: 5 Dead 281 Wounded

30. 4 Black Swans What does it all mean to us now?

31. 4 Black Swans Lessons Learned

32. 4 Black Swans Insights For Action

33. 4 Black Swans Insights For Your Senior Mgmt

34. Black Swan ???

36. Black Swan Juvenal Roman Poet Born 55 AD

37. Black Swan 2,000- Year-Old Metaphor

38. Black Swan All Swans Are White

39. All Swans Are White

40. Black Swan Not Till the Discovery of Australia 1606

41. Black Swan

42. Nassim Taleb

43. Black Swan

44. 1.Hi Deaths & $$$$$

45. Black Swan 1.Hi Deaths & $$$$$ 2.Extremely Rare (Never!)

46. Black Swan 1.Hi Deaths & $$$$$ 2.Extremely Rare (Never!) 3.20/20 Hindsight: “We Should’ve Expected”

47. Black Swan

48. Do They Really Exist?

49. IFMA CA 4 Black Swans in 170 Days

50. Hurricane Sandy

51. Hurricanes NE 1938 (682/$300M) Camille 1969 (256/$1.4B) Fifi 1974 (8,000/$1.8B) David 1979 (2,068/$1.5B) Mitch 1998 (11,000/$6.2) Ivan 2004 (124/$23.3) Wilma 2005 (23/$29.5B) Katrina 2005 (1,833/$125B) Sandy 2013 (286/$68B)

52. Sandy Hook

53. Campus Shootings Enoch Brown School 1764 (10/2) Memphis 1866 Bath, MI: 1927 (44/58) Bethel, OK: 1932 (2/2)

54. Campus Shootings Texas Tower 1966 (17/31) CA St U 1976 (7/2) Cokeville, WY 1986 (3/78) Columbine 1999 (17/12) VA Tech 2005 (33/25)

55. Winter Storm Nemo

56. Snow Storms 1717 91” 1888 45” 400 Dead 1969: 26” 1978 27” 1993 50” 1997 25” 2003 27” 2006 27” NYC

57. Boston Marathon

58. Bomb Explosions: U.S. 1910 LA Times: 21 1913 Baltimore Harbor: 55 1919 Wall St: 30 1993 WTC: 6 1995 OKC: 168 2010: Time Square: 0

60. 9/11: Black Swan? 1945: Plane Hits Empire State Bldg

61. 9/11: Black Swan? 1945: Plane Hits Empire State Bldg 1964-1970: WTC Design Team Plans for 707 Hit

62. 9/11: Black Swan? 1945: Plane Hits Empire State Bldg 1964-1970: WTC Design Team Plans for 707 Hit 1993: Rick Rescorla Predicts Planes will be flown into #1 & #2 WTC

63. Rick Rescorla

64. What Do You Think?

65. Survey: Black Swans

66. 1.Meltdown: Nuclear Plant 2.Blackout: 2003 for a week 3.Sandy: Again 4.Volcano Ash over US stopping all air travel. Everyone SIP. 5.WPV: Intimate partner kills 25 6.Earthquake: 7.9 7.Terrorism: London-type- buses/trains simultaneously

67. Your Opinion: Black Swans 1.Meltdown: Nuclear Plant

69. Your Opinion: Black Swans 1.Meltdown: Nuclear Plants 2.Blackout: 2003 for a week

71. Your Opinion: Black Swans 1.Meltdown: Nuclear Plants 2.Blackout: 2003 for a week 3.Sandy: Again

72. Hurricane Sandy

73. Your Opinion: Black Swans 1.Meltdown: Nuclear Plants 2.Blackout: 2003 for a week 3.Sandy: Again 4.Volcano Ash over US stopping all air travel. Everyone SIP.

74. Mt. St. Helens: 1980

76. Icelandic Eruption: 2010

77. Icelandic Eruption: 2011

78. Your Opinion: Black Swans 1.Meltdown: Nuclear Plants 2.Blackout: 2003 for a week 3.Sandy: Again 4.Volcano Ash over US stopping all air travel. Everyone SIP. 5.WPV: Intimate partner kills 25

79. Intimate Partner Violence 1 st Cause: WP Murder- Women 1 st Cause: WP Violence- Women Parking Lots & Common Areas

80. Threats 2 million Workplace Violence Annually DOJ

81. Threats Every Day: 2 People Murdered Every Hour 26 Rapes DOJ

82. Your Opinion: Black Swans 1.Meltdown: Nuclear Plants 2.Blackout: 2003 for a week 3.Sandy: Again 4.Volcano Ash over US stopping all air travel. Everyone SIP. 5.WPV: Intimate partner kills 25 6.Earthquake: 7.9

83. Earthquakes: CA 31 Killer Since 1769

84. Earthquakes: CA 64 6.0+ Since 1769

85. Earthquakes: CA One 6.0+ Every 4 Yrs

86. Your Opinion: Black Swans 1.Meltdown: Nuclear Plants 2.Blackout: 2003 for a week 3.Sandy: Again 4.Volcano Ash over US stopping all air travel. Everyone SIP. 5.WPV: Intimate partner kills 25 6.Earthquake: 6.9 7.Terrorism: London- type- buses/trains simultaneously

87. London 7 Jul 05

88. Times Square: 2010

89. NYPD Bomb Squad : 6X/Day

90. Survey: Black Swans 1.Meltdown: Nuclear Plants 2.Blackout: 2003 for a week 3.Sandy: Again 4.Volcano Ash over US stopping all air travel. Everyone SIP. 5.WPV: Intimate partner kills 25 6.Earthquake: 6.9 7.Terrorism: London-type- buses/trains simultaneously

91. Black Swan 1.Hi Deaths & $$$$$ 2.Extremely Rare (Never!) 3.20/20 Hindsight: “We Should’ve Expected”

92. Black Swan 1.Hi Deaths & $$$$$ 2.Extremely Rare (Never!) 3.20/20 Hindsight: “We Should’ve Expected”

93. Black Swan 1.Hi Deaths & $$$$$ 2.Extremely Rare (Never!) 3.20/20 Hindsight: “We Should’ve Expected”

94. Black Swan Do They Really Exist?

95. Black Swans Do They Really Exist?

96. B lack S wans Do They Really Exist?

97. Core Problem Denial

98. Mitchell’s 6 Phases of Denial

99. 6 Stages of Denial 1.It won’t happen to me

100. 6 Stages of Denial 1.It won’t happen to me 2.It won’t happen here

101. 6 Stages of Denial 1.It won’t happen to me 2.It won’t happen here 3.It won’t happen now

102. 6 Stages of Denial 4.If it does happen, it won’t be so bad

103. 6 Stages of Denial 4.If it does happen, it won’t be so bad 5.If it is that bad, my insurance company will pay for it

104. 6 Stages of Denial 4.If it does happen, it won’t be so bad 5.If it is that bad, my insurance company will pay for it 6.OMG, why didn’t we plan for this?

105. Risk Management and Risk Assessment

106. Risk Assessment 1.Focuses On Consequences: Deaths & $$$$ 2.Estimates Frequency vs Rarity 3.Tries to Predict Your Emergency

107. Black Swan 1.Hi Deaths & $$$$$ 2.Extremely Rare (Never!) 3.20/20 Hindsight: “We Should’ve Expected”

108. Black Swans 1.Hi Deaths & $$$$$ 2.Extremely Rare (Never!) 3.20/20 Hindsight: “We Should’ve Expected” Risk Assessments

109. Black Swans 1.Hi Deaths & $$$$$ 2.Extremely Rare (Never!) 3.20/20 Hindsight: “We Should’ve Expected” Risk Assessments 1.Focuses On Consequences: Deaths & $$$$ 2.Estimates Frequency vs Rarity 3.Tries to Predict Your Emergency

110. Employers Hate: Abstract Risk Respect: Disaster that Happens to Me or My Neighbor

111. Risk Probability Assessment Hi: Action Lo: Denial

112. Your Emergency Plan

113. Your Plan??? 1. Fire 2. Evacuation 3. Bomb 4. Chem Spill 5. Drills 6. Weather 7. Sus Pkg 8. Sus Pers 9. Pwr Out

114. Nassim Taleb

115. Taleb “We are great machines for looking backward… great at self- delusion.”

116. We Never Get the Emergency We Planned for

117. Example Risk Assessment

118. Risk Assessment Turkeys

120. Risk Assessment: Turkeys Turkeys Fed Every Day.

121. Risk Assessment: Turkeys Turkeys Fed Every Day. So, the Rule Is I Will Be Fed Daily

122. Risk Assessment: Turkeys Turkeys Fed Every Day. So, Rule I Will Be Fed Daily By Friendly Folks Who Like Me

123. Risk Assessment: Turkeys Life Is Very Good. It Will Keep Going.

124. Risk Assessment: Turkeys Turkeys Fed Every Day. So, Rule Is Will Be Fed Daily By Friendly Folks Who Like Me On Wed Before Thanksgiving, the Black Swan Appears to the Turkey

126. Risk Assessment: Turkeys Turkeys Fed Every Day. So, Rule Is Will Be Fed Daily By Friendly Folks Who Like Me On Wed Before Thanksgiving, the Black Swan Appears to the Turkey So, Risks Were Measured. The Probabilities Calculated.

127. Risk Assessment: Turkeys Turkeys Fed Every Day. So, Rule Is Will Be Fed Daily By Friendly Folks Who Like Me On Wed Before Thanksgiving, the Black Swan Appears to the Turkey So, Risks Were Measured. The Probabilities Calculated. But, Past Experience Turned Out to be False—Viciously Misleading

128. Risk Assessment: Turkeys Turkeys Fed Every Day. So, Rule Is Will Be Fed Daily By Friendly Folks Who Like Me On Wed Before Thanksgiving, the Black Swan Appears to the Turkey So, Risks Were Measured. The Probabilities Calculated. But, Past Experience Turned Out to be False—Viciously Misleading

129. Risk Assessment: Turkeys If Turkey Had Noticed All the Other Animals on the Farm: Pigs, Chickens, Cows, etc. He Should Have Anticipated “Black Swan”

130. Employers Hate: Abstract Risk Respect: Disaster that Happens to Me or My Neighbor

131. Risk Probability Assessment Hi: Action Lo: Denial

132. Risk Assessment: Turkeys Black Swans: Matter of Perspective

133. Risk Assessment: Turkeys Black Swans: Matter of Perspective Black Swan: Surprise for the Turkey…

135. Risk Assessment: Turkeys Black Swans: Matter of Perspective Black Swan: Surprise for the Turkey… NOT a Black- Swan-Surprise to its Butcher

136. What’s a Black Swan?

137. Goal: Avoid Being a Turkey

138. Risk Assessment: Turkeys Black Swans: Matter of Perspective Black Swan: Surprise for the Turkey… NOT a Black-Swan-Surprise to its Butcher Goal: Avoid Being the Turkey

139. Risk Assessment: Turkeys So, We Have Black Swans

140. Risk Assessment: Turkeys So, We Have Black Swans But Only for Turkeys!

141. Risk Assessment: Turkeys So, We Have Black Swans But Only for Turkeys! Who Rely Exclusively on “What Happened to Me Before” (Real)

142. Risk Assessment: Turkeys So, We Have Black Swans But Only for Turkeys! Who Rely Exclusively on “What Happened to Me Before”(Real) Not on What Happens All the Time To Everyone Else(Abstract)

144. “In all my experience, I have never been in any accident…of any sort...

145. “In all my experience, I have never been in any accident…of any sort... I have seen but one vessel in distress in all my years at sea. I never saw a wreck and never have been wrecked

146. “In all my experience, I have never been in any accident…of any sort...I have seen but one vessel in distress in all my years at sea. I never saw a wreck and never have been wrecked nor was I ever in any predicament that threatened to end in disaster of any sort.”

147. “In all my experience, I have never been in any accident…of any sort...I have seen but one vessel in distress in all my years at sea. I never saw a wreck and never have been wrecked nor was I ever in any predicament that threatened to end in disaster of any sort.” E.J. Smith, 1907 Captain, RMS Titanic

148. E.J. Smith, 1907 Captain, RMS Titanic

149. Taj Hotel/Mumbai Attack

150. “All our arrangements were in the front.” Chairman of Taj Hotel

151. Taj Hotel/Mumbai Attack

152. Do You Have an Emergency Plan?

153. Emergency Planning in US 30%-80% SAY they Have an Emergency Plan

154. Emergency Action Plan?

155. Emergency Plan? Called DR?

156. Emergency Plan? Called DR? About Data?

157. Emergency Plan? Called DR About Data Called EAP?

158. Emergency Plan? Called DR About Data Called EAP? All Hazards?

159. Emergency Plan? Called DR About Data Called EAP? All Hazards? Trained Annually?

160. Emergency Plan? Called DR About Data Called EAP? All Hazards? Trained Annually? ALL Employees?

161. Emergency Plan? Called DR About Data Called EAP? All Hazards? Trained Annually? ALL Employees? OSHA Compliant?

162. Emergency Action Plan?

163. 500 + Plans Reviewed

164. OSHA Compliant?

165. OSHA Compliant: ONE!

166. Tell Me: What’s Required by Law?

167. Emergency Planning Authorities Who Is Covered Responsible Party

168. Why We Plan OSHA is not a town in Wisconsin.

169. Required by Federal Law

170. OSHA 29 CFR 1910.34

171. “Sections 1910.34 through 1910.39 apply to workplaces in general industry except mobile workplaces such as vehicles or vessels”

172. Mandatory OSHA Regulations 29 CFR 1910.38/.39 Emergency Action Plan Fire Prevention Plan

173. Mandatory State Fire Code

174. NFPA

175. Nat’l Standard NFPA 1600

176. Standard NFPA 1600: Recognized in Law by US Congress as the Standard.

177. NFPA 1600 Standard California Florida Connecticut

178. 56,000,000 Live in CA & FL 1 Out of 6 Americans

179. New York City

181. Most Robust Emergency Planning Law in the World

182. New York City Most Robust Emergency Planning Law in the World Inspired by NFPA 1600

183. New for 2012 DHS Regs

184. New for 2012 DHS has Published New Regs Aimed Specifically at YOU (All Pvt-Sector Employers!)

185. Standard Used? NFPA 1600

186. New for 2012 Standard & Poor’s

187. New for 2012 S&P Audit Requirements: Review Your Emergency, Disaster Recovery & Business Continuity Plans. If you can’t be resilient, then you can’t pay your LOC, mort., loan, etc.

188. Standard Used? NFPA 1600

189. So…. OSHA: Shall Create/Train Plans NFPA 1600: Contents: All Hazards

190. All- Hazards Plan

191. All-Hazards Planning This Is Not Your Father’s Fire Plan!

192. All-Hazards Planning Not Just: Fire Weather

193. All-Hazards Plan: Shall 1.Emergency Team 2.Chain of Command 3.Visitors 4.Contractors 5.Civil Disturbance 6.Disabled 7.Headcounts 8.Evacuation 9.In-Building Relo 10.AAs 11.Fire 12.Bomb Threat 13.Medical Em 14.Security 15.Active Shooter 16.Hostage 18.Lockout 19.Suicide 20.Bullying 21.Perimeter Access 22.Security Aft Hours 23.Chemical Spill: In 24.Chemical Spill: Out 25.Shelter in Place 26.Suspicious Pkg 27.Suspicious Person 28.Explosion 29.Structural Failure 30.Severe Weather 31.Elevator Em 32.Power Outage 33.Water/Phone Out 34.Lockdown 35.Air Quality 36.Em Shutdown 37.Earthquake 38.Flooding 39.Pipe Burst 40.CBRNE 41.Terrorism 42.Use of FEs 43.Training 44.Drills 45.Exercises 46.Search-Seizure 47.Weapons 48.Evac Maps 49.Em Contacts

194. Your Plan??? 1. Fire 2. Evacuation 3. Bomb 4. Chem Spill 5. Drills 6. Weather 7. Sus Pkg 8. Sus Pers 9. Pwr Out

195. All-Hazards Plan: Shall 1.Emergency Team 2.Chain of Command 3.Visitors 4.Contractors 5.Civil Disturbance 6.Disabled 7.Headcounts 8.Evacuation 9.In-Building Relo 10.AAs 11.Fire 12.Bomb Threat 13.Medical Em 14.Security 15.Active Shooter 16.Hostage 18.Lockout 19.Suicide 20.Bullying 21.Perimeter Access 22.Security Aft Hours 23.Chemical Spill: In 24.Chemical Spill: Out 25.Shelter in Place 26.Suspicious Pkg 27.Suspicious Person 28.Explosion 29.Structural Failure 30.Severe Weather 31.Elevator Em 32.Power Outage 33.Water/Phone Out 34.Lockdown 35.Air Quality 36.Em Shutdown 37.Earthquake 38.Flooding 39.Pipe Burst 40.CBRNE 41.Terrorism 42.Use of FEs 43.Training 44.Drills 45.Exercises 46.Search-Seizure 47.Weapons 48.Evac Maps 49.Em Contacts

196. All Hazards: Mandatory Special Needs Personnel Visitors Contractors Headcounts Training

197. Why Plan & Train?

198. Why Plan? U.S.: Justice Measured in $$$

199. Why Plan? U.S.: Justice Measured in $$$ More Justice? More $$$

200. Why Plan? U.S.: Justice Measured in $$$ More Justice? More $$$ Juries Armed: Commas & Zeros

201. Why Plan? U.S.: Justice Measured in $$$ More Justice? More $$$ Juries Armed: Commas & Zeros Jurors: Most Are Employees

202. Cook County Fire (Chi)

203. Cook Co. Fire 6 Dead $4-5 Billion

204. One Meridian Plaza (Phila)

205. 1 Meridian Plaza 3 Dead $4 Billion

206. First Interstate Bank (LA)

207. 1 st Interstate 1 Dead $2 Billion

208. Why Plan & Train?

209. What Are the Risks to YOU?

210. Threats 10,000 Sudden Cardiac Events American Red Cross

211. Threats 3.8 Million Concussions Yearly CDC

212. Threats 25,600,000 Adult Diabetics 1 of 9 Americans

213. Threats Another 50,000,000 Diabetic/Don’t Know Pre-Diabetic

214. Threats 75,000,000 Adults w This Condition 1 of 3 Americans

215. Threats 4.1 MM Workplace Injuries Annually DOJ

216. Threats 2 million Workplace Violence Annually DOJ

217. Threats Every Day: 2 People Murdered Every Hour 26 Rapes DOJ

218. Threats 349,500 HazMat Spills NFPA

219. Threats HazMat Spills 800,000 Shpmnts Daily 60,000 Spills Yearly Train-on-Vehicle Collision: Every 90 minutes DOT & EPA

220. Threats 1 Million Calls to 911 Every Day NENA

221. Threats 4,690 Workplace Deaths OSHA

222. Threats 111,500 Structural Fires NFPA

223. Threats $2.6 Billion Loss: Structural Fires NFPA

224. Proposition

225. You’re Not a Black Swan You’re Not a Turkey You’re the Duck of Denial

226. Don’t Believe in Black Swans

227. NOT a Black Swan Gives Us An Excuse “It’s Un predictable”

228. B lack S wans Do They Really Exist?

229. You’re Not a Turkey

230. NOT a Turkey We Do See Cows, Pigs, Chickens Being Slaughtered

231. What Are You?

232. You ARE a Duck of Denial

233. We don’t need no stinkin’ plans for bombs or Sandy or WPV or black outs.

234. And if you say earthquake or volcano to me, you’re fired

235. Why Plan & Train?

236. Duty of Care

237. “Everything Is Always My Fault”

238. Where Does Your Plan Fail?

239. Where Does Your Plan Fail 1.Command (CoC) 2.Control: Team Too Small 3.Communications: Not Enough Radios 4.Training: Everyone

240. Where Does Your Plan Fail 1.Command: Chain of Command

241. Command Not Enough Commanders Organized into a Strict Chain of Command

242. Where Does Your Plan Fail 1.Command (CoC) 2.Control: Team Too Small

243. 2. Control Emergency Team Too Small

244. OSHA Requires Every Emp: Emergency Team

245. Police /Fire /EMTs are not the 1 st responders

246. Police /Fire /EMTs are not the 1 st responders Employees are the 1st responders

247. Size: Emergency Team???

248. Size of Em Team NRF NIMS ICS NFPA 1600

249. Emergency Team 1:5!

250. Command Control Communications      Failure

252. 3. Communications Cells Will NOT Work

253. Communications Only Way: 2-Way Radios For All

255. 3. Communications Cells Will NOT Work Not Enough Radios

256. 3. Communications Cells Will NOT Work Not Enough Radios Issued to All Commanders

257. 4. Training

258. We Don’t Rise to the Occasion…

261. We Don’t Rise to the Occasion. We Sink to Our Level of Our Training

262. Why We Plan & Train Great plans are a smart thing. Training is everything.

264. Training is Everything 737 Canada Fiery Crash Evacuation No Fatalities 737 Greek Fiery Crash 55/137 Fatalities

266. Training is Everything Difference? Non-Fatal Crash: 75% were frequent business flyers 55 Fatalities: Almost 100% were First-time flyers

267. Why Train? This is not the result of miracles…

268. Why Train? It is the result of training.

269. We Don’t Rise to the Occasion…

270. We Don’t Rise to the Occasion. We Sink to Our Level of Our Training

271. Training Not OSHA Compliant Not Everyone Not Annual Not At Hire Not in a Classroom Not by a “Qualified” Trainer

272. Training Mandatory: OSHA

273. Training Mandatory: OSHA Train All Personnel

274. Training Mandatory: OSHA Train All Personnel In Classroom

275. Training Mandatory: OSHA Train All Personnel In Classroom Annually & At Hire

276. Training Mandatory: OSHA Train All Personnel In Classroom Annually & At Hire “Qualified” Trainer (by Exp, Trng)

277. On-Screen Training Can Supplement Can Never Substitute

278. Employees Hate This Stuff!

279. National Research 85% Safety: MOST Important Issue at Work

280. National Research 85% Safety: MOST Important Issue at Work More Imp than: »Wages »Leave »Sick Days »Overtime »Union

281. Training Trained 24,000 Employees

282. Training Trained 24,000 Employees 98.5% Confidnet

283. 98.5% Confident Took “Scary” out of Discussion

284. 98.5% Confident Took “Scary” out of Discussion Made Everyone Comfortable

285. 98.5% Confident Took “Scary” out of Discussion Made Everyone Comfortable Empowered All

286. Ironic 98.5% Love Training “Why Didn’t You Do This Before?” “Can We Train More Than Annually?”

287. Why Train?

288. Risk Never Sleeps

290. Why Train?

291. Risk Always Multiplies

293. Where Does Your Plan Fail 1.Command (CoC) 2.Control: Team Too Small 3.Communications: Not Enough Radios 4.Training: Everyone

294. Over- Riding Issue?

295. Overriding Issue DENIAL      Sales

297. Responsible Officer?

298. Responsible Party? CEO SCOTUS

299. Really? CEO Is Responsible Party

300. Really? Yikes! Civilly, Personally, Criminally

301. CEO Responsible Officer

304. CEO = Resp Officer 1.Does Your CEO Know This?

305. CEO = Resp Officer 1.Does Your CEO Know This? 2.Shouldn’t S/He?

306. CEO = Resp Officer 1.Does Your CEO Know This? 2.Shouldn’t S/He? 3.Wouldn’t You?

307. Overriding Issue DENIAL

308. We’ve had no incidents!

310. We’re a Family

311. We’ve been lucky

312. We don’t need no stinkin’ plans for bombs or Sandy or WPV or black outs.

313. Common Mistakes “We’ve Had No Incidents” “We’re a Family” “We’ve Been Lucky”

314. But, Sir…

315. Luck is not a strategy

316. Common Mistakes “Luck Is Not a Strategy”

317. Sr. Mgmt Excuses

318. Denial: Excuses Money

319. Denial: Excuses Money Time: Sr

320. Denial: Excuses Money Time: Sr Time: Emps

321. Denial: Excuses Money Time: Sr Time: Emps Dept. Wars

322. Denial: Excuses Money Time: Sr Time: Emps Dept. Wars

323. We Don’t Have Silos!

324. We Have Cylinders of Excellence

325. Denial: Excuses Money Time: Sr Time: Emps Dept. Wars Scare Emps

326. Denial: Excuses Money Time: Sr Time: Emps Dept. Wars Scare Emps Ignorance

327. Denial: Excuses Money Time: Sr Time: Emps Dept. Wars Scare Emps Ignorance Apathy

328. Denial: Excuses Money Time: Sr Time: Emps Dept. Wars Scare Emps Ignorance Apathy

329. Overriding Issue DENIAL      USS

331. Why Plan & Train?

332. ROI?

333. ROI If We’re Never Hit, our ROI is Zero

334. ROI If We’re Never Hit, our ROI is Zero… Thank God!

335. ROI If We’re Never Hit, our ROI is Zero…Thank God! If We Are Hit, Our ROI Is Measured in the 10s of Millions!

336. ROI 1. Protect Brand

337. ROI 1. Protect Brand 2. Protect People

338. ROI 1. Protect Brand 2. Protect People 3. Protect CEO’s Posterior

339. ROI 1. Protect Brand 2. Protect People 3. Protect CEO’s Posterior 4. Protect Productivity

340. ROI 1. Protect Brand 2. Protect People 3. Protect CEO’s Posterior 4. Protect Productivity 5. Protect $$$

341. ROI 1. Protect Brand 2. Protect People 3. Protect CEO’s Posterior 4. Protect Productivity 5. Protect $$$ 6. 85% ID Safety

342. ROI 1. Protect Brand 2. Protect People 3. Protect CEO’s Posterior 4. Protect Productivity 5. Protect $$$ 6. 85% ID Safety 7. 98.5 Love This Stuff

343. ROI 1. Protect Brand 2. Protect People 3. Protect CEO’s Posterior 4. Protect Productivity 5. Protect $$$ 6. 85% ID Safety 7. 98.5 Love This Stuff

344. ROI 1. Protect Brand 2. Protect People 3. Protect CEO’s Posterior 4. Protect Productivity 5. Protect $$$ 6. 85% ID Safety 7. 98.5 Love This Stuff 8. Bond Emps into Safety Culture

345. ROI 1. Protect Brand 2. Protect People 3. Protect CEO’s Posterior 4. Protect Productivity 5. Protect $$$ 6. 85% ID Safety 7. 98.5 Love This Stuff 8. Bond Emps into Safety Culture 9. Build Emp Awareness

346. ROI 1. Protect Brand 2. Protect People 3. Protect CEO’s Posterior 4. Protect Productivity 5. Protect $$$ 6. 85% ID Safety 7. 98.5 Love This Stuff 8. Bond Emps into Safety Culture 9. Build Emp Awareness 10. Knock Down Silos

347. ROI 1. Protect Brand 2. Protect People 3. Protect CEO’s Posterior 4. Protect Productivity 5. Protect $$$ 6. 85% ID Safety 7. 98.5 Love This Stuff 8. Bond Emps into Safety Culture 9. Build Emp Awareness 10. Knock Down Silos 11. Integrate Safety: Their Jobs

348. ROI 1. Protect Brand 2. Protect People 3. Protect CEO’s Posterior 4. Protect Productivity 5. Protect $$$ 6. 85% ID Safety 7. 98.5 Love This Stuff 8. Bond Emps into Safety Culture 9. Build Emp Awareness 10. Knock Down Silos 11. Integrate Safety: Their Jobs 12. Instill Sense of Responsibility

349. ROI 1. Protect Brand 2. Protect People 3. Protect CEO’s Posterior 4. Protect Productivity 5. Protect $$$ 6. 85% ID Safety 7. 98.5 Love This Stuff 8. Bond Emps into Safety Culture 9. Build Emp Awareness 10. Knock Down Silos 11. Integrate Safety: Their Jobs 12. Instill Sense of Responsibility 13. Incr Emp Ownership

350. Recommendation

351. Black Swan

353. We don’t need no stinkin’ plans for bombs or Sandy or WPV or black outs. And if you say earthquake or volcano to me, you’re fired

354. What To Do?

355. I Want You to Become…

356. I Want You to Become… Batman

357. I Want You to Become… Batman for Business

360. Become the Hero in Your Organization Who…

361. Hero: Kills the Black Swan

362. Hero: Avoids Turkey Dinner

363. Research 78% w/o a Plan: Out of Biz: 2 Yrs

364. Research 78% w/o a Plan: Out of Biz: 2 Yrs 90%: If Can’t Op in 5 Days Out of Biz in 1 Yr.

365. Research 1.Grapple with fewer calamities.

366. Research 1.Grapple with fewer calamities. 2.Stay in operation longer.

367. Research 1.Grapple with fewer calamities. 2.Stay in operation longer. 3.Have stronger financials.

368. Research 1.Grapple with fewer calamities. 2.Stay in operation longer. 3.Have stronger financials. 4.Enjoy stronger reputations.

369. I love what you have done for us.

370. Here’s Your HUGE Bonus

371. Summary

372. IFMA CA 4 Black Swans in 170 Days

376. B lack S wans Do They Really Exist?

378. Risk Assessment Turkeys

379. Employers Hate: Abstract Risk Respect: Disaster that Happens to Me or My Neighbor

381. Do You Have an Emergency Plan?

382. Your Plan??? 1. Fire 2. Evacuation 3. Headcounts 4. Bomb 5. Chem Spill 6. Drills 7. Weather 8. Sus Pkg 9. Sus Pers 10. Pwr Out

383. All-Hazards Plan: Shall 1.Emergency Team 2.Chain of Command 3.Visitors 4.Contractors 5.Civil Disturbance 6.Disabled 7.Headcounts 8.Evacuation 9.In-Building Relo 10.AAs 11.Fire 12.Bomb Threat 13.Medical Em 14.Security 15.Active Shooter 16.Hostage 18.Lockout 19.Suicide 20.Bullying 21.Perimeter Access 22.Security Aft Hours 23.Chemical Spill: In 24.Chemical Spill: Out 25.Shelter in Place 26.Suspicious Pkg 27.Suspicious Person 28.Explosion 29.Structural Failure 30.Severe Weather 31.Elevator Em 32.Power Outage 33.Water/Phone Out 34.Lockdown 35.Air Quality 36.Em Shutdown 37.Earthquake 38.Flooding 39.Pipe Burst 40.CBRNE 41.Terrorism 42.Use of FEs 43.Training 44.Drills 45.Exercises 46.Search-Seizure 47.Weapons 48.Evac Maps 49.Em Contacts

384. Where Does Your Plan Fail?

385. Where Does Your Plan Fail 1.Command (CoC) 2.Control: Team Too Small 3.Communications: Not Enough Radios 4.Training: Everyone

387. We Don’t Rise to the Occasion…

388. We Don’t Rise to the Occasion. We Sink to Our Level of Our Training

389. Threats 4.1 MM Injuries 2 MM WPV 349,500 Haz Spills

390. Threats 10,000 Attks 1 of 9: Diabetes 1 MM Calls: 911

391. Threats 111,500 Fires $2.6 B Fire Loss

392. Threats 800,000 Haz Shipments/Day 60,000 Spills/Year Every 90 Mins: Train on Vehicle

393. Threats 78% w/o a Plan: Out of Biz: 2 Yrs 90%: If Can’t Op in 5 Days Out of Biz in 1 Yr.

394. You ARE a Duck of Denial

395. Really? CEO Is Responsible Party

396. Really? Yikes! Civilly, Personally, Criminally

397. ROI?

398. ROI 1. Protect Brand 2. Protect People 3. Protect CEO’s Posterior 4. Protect Productivity 5. Protect $$$ 6. 85% ID Safety 7. 98.5 Love This Stuff 8. Bond Emps into Safety Culture 9. Build Emp Awareness 10. Knock Down Silos 11. Integrate Safety: Their Jobs 12. Instill Sense of Responsibility 13. Incr Emp Ownership

399. $1 of Prevention = $10 Million of Cure

401. Research 78% w/o a Plan: Out of Biz: 2 Yrs 90%: If Can’t Op in 5 Days Out of Biz in 1 Yr.

402. Research 1.Grapple with fewer calamities. 2.Stay in operation longer. 3.Have stronger financials. 4.Enjoy stronger reputations.

403. Here’s Your HUGE Bonus

404. Threats: Manifest

405. Vulnerabilities : Ubiquitous & Foreseeable

406. Threats: Manifest Vulnerabilities: Ubiquitous & Foreseeable Responsibility : Absolute

407. Threats: Manifest Vulnerabilities: Ubiquitous & Foreseeable Responsibility: Absolute Liabilities: Titanic

408. Threats: Manifest Vulnerabilities: Ubiquitous & Foreseeable Responsibility: Absolute Liabilities: Titanic

409. Challenge This is a huge, ugly job.

410. Huge Job Long To-Do List Big Responsibility Few Resources No One Wants to Do This No Support from Mgmt

411. Resources Time Money People  Expertise: Internal or External  Mgmt Support

412. How Do We Sell It?

413. HDWSI Planning Training Drills Exercises

414. HDWSI Board Mgmt Emps

415. Protecting Your: People

416. Protecting Your: People Property

417. Protecting Your: People Property Productivity

418. Protecting Your: People Property Productivity Posterior

419. Getting It Done Is Tough!

420. The Scariest Word at Any Org?

421. NOT: “Cost” or “Price” or “Budget” or “Headcount”

422. Scariest Word? Change!

423. In all Orgs, Change Almost Always Occurs Because of…

424. Blunt Force Trauma from the Outside…

425. … Never by Inspired Leadership from the Inside…

427. “Jaws”: Cultural Earthquake

428. 1975: 1 st Hollywood Blockbuster

429. “ Jaws ”: Cultural Earthquake 1975: 1 st Hollywood Blockbuster $260,000,000: 75 days

430. “ Jaws ”: Cultural Earthquake 1975: 1 st Hollywood Blockbuster $260,000,000: 75 days 130MM: All US Adults 18+

431. “ Jaws ”: Cultural Earthquake 1975: 1 st Hollywood Blockbuster $260,000,000: 75 days 130MM: All US Adults 18+ Scared the @#%* out of America

432. “ Jaws ”: Cultural Earthquake 1975: 1 st Hollywood Blockbuster $260,000,000: 75 days 130MM: All US Adults 18+ Scared the @#%* out of America Music Recognized Today Worldwide

433. HDWSI “JAWS”: About Denial

435. “Jaws”: Cultural Earthquake “Won’t Close the Beaches” = $$$

436. “Jaws”: Cultural Earthquake “Won’t Close the Beaches” = $$$ “Can’t Hire More Lifeguards” =$$$

437. “Jaws”: Cultural Earthquake “Won’t Close the Beaches” = $$$ “Can’t Hire More Lifeguards” =$$$ “I’ve Never Seen this Shark”

438. “Jaws”: Cultural Earthquake “Won’t Close the Beaches” = $$$ “Can’t Hire More Lifeguards” =$$$ “I’ve Never Seen this Shark” “Are You Sure We Have a Problem?”

439. We Never See the Monster in the 1 st 60 Minutes     

441. HDWSI? “We Need a Bigger Boat!”

443. Recommendations

444. We Need a Bigger Boat

445. 1.Abandon Denial

446. We Need a Bigger Boat 1.Abandon Denial 2.Recognize Titanic Threats

447. We Need a Bigger Boat 1.Abandon Denial 2.Recognize Titanic Threats 3.Alert Your Captain

448. We Need a Bigger Boat 1.Abandon Denial 2.Recognize Titanic Threats 3.Alert Your Captain 4.Assess Your Boat

449. We Need a Bigger Boat 1.Abandon Denial 2.Recognize Titanic Threats 3.Alert Your Captain 4.Assess Your Boat 5.Get Compliant

450. We Need a Bigger Boat 1.Abandon Denial 2.Recognize Titanic Threats 3.Alert Your Captain 4.Assess Your Boat 5.Get Compliant 6.All-Hazards Plan

451. We Need a Bigger Boat 1.Abandon Denial 2.Recognize Titanic Threats 3.Alert Your Captain 4.Assess Your Boat 5.Get Compliant 6.All-Hazards Plan 7.Train All

452. We Need a Bigger Boat 1.Abandon Denial 2.Recognize Titanic Threats 3.Alert Your Captain 4.Assess Your Boat 5.Get Compliant 6.All-Hazards Plan 7.Train All 8.Exercise

453. Action Plan

455. B lack S wans Do They Really Exist?

457. Recommendations 1. Inside Allies

458. Recommendations 1. Inside Allies Legal Insurance

459. Recommendations 2. Outside Audit

460. Recommendations 2. Outside Audit  Fire Marshal  Police  Insurance Co.  Other Expert

461. Recommendations 3. Tabletop Exercise

462. Recommendations 3. Tabletop Exercise  Outsider  Insider

463. Recommendations 1. Inside Allies 2. Outside Audit 3. Tabletop Exercise

464. HDWSI It Won’t Be Easy But, That’s Our Mission Safety: All Personnel

465. 9/11 Commission

466. “Emergency response is a product of preparedness. On the morning of September 11, 2001, the last best hope

467. Emergency response is a product of preparedness. On the morning of September 11, 2001, the last best hope for the community of people working in or visiting the WTC rested not with national policymakers,

468. Emergency response is a product of preparedness. On the morning of September 11, 2001, the last best hope for the community of people working in or visiting the WTC rested not with national policymakers, but with private firms …first responders…and building safety professionals.” (The 9/11 Commission Report, page 278)

469. “We Need a Bigger Boat!”

470. IFMA CA 4 Black Swans in 170 Days

472.      Survey