1. Future Proofing the business and supporting the economy- workforce planning at its best Carol Mills HR Director Lancashire County Council

2. Some facts & figures 11% of the UK workforce has literacy problems and 40% numeracy 27% of council staff have no or below level 2 qualifications Local government has a target to meet of 50,000 new apprentices by 2011 Over 31% of council staff will reach retirement age in the next decade

3. Facts and figures contd One million 16-24 year olds are classed as NEET On average it costs £7,750 to fill a post By 2020 the number of people working with older people will need to rise by more than 25% 87% of staff report difficulty in recruiting to professional posts Spending on agency staff over £7m

4. Key challenges for Lancashire Low skill in some areas Static workforce – the world has moved on Changing government requirements & customer demands Skill and profession gaps Wider worklessness and social responsibility agendas Helping our employees meet their aspirations

5. Our strategy Deliver a skilled and diverse workforce Meet the present and future needs of our local economy Ensure partnership working and integrated delivery Raise individual aspirations, and fulfil the potential of LCC’s and Lancashire’s people

6. Our golden thread Priorities Senior succession planning Skills – “life” to level 4 Worklessness – benefit claimants NEET Solutions Graduates & Future Executives Skills pledge, apprenticeship, professional trainees WorkStart Future Horizons

7. The possibilities! Future horizons Workstart apprenticeship Level 3 Level 2 Basic skills Job Level 4 Professional training Career

8. Real People – A Real Difference WorkStart to an Apprenticeship - Leanne A young single parent who left school with no qualifications. After a Workstart programme, secured a place on our apprenticeship scheme. Her tutor says that Leanne is the best student she has ever had. “Take the opportunity if you get the chance. Don't be scared to try something new. You never know where it could take you.”

9. Real People – A Real Difference Apprenticeship to Level 4 - Mercia Didn’t want go to university because of the cost. Became an apprenticeship and now has a permanent post as a project management support officer. At Uni part-time doing a BA Hons in event management with funding via Lancashire Student Services. “Completing my Apprenticeship has given me a better understanding of the type of career I want pursue and the type of qualifications I need in order to do so. By having the opportunity to do a part time degree that is funded and being able to work at the same time has given me the best of both worlds”

10. Real People – A Real Difference Basic Skills to Management – Janice As a general assistant on ¾ hour per day washing up, when her son went to school, Janice increased her hours to 2 per day and was offered the opportunity to do an NVQ level 1. From these small beginnings Janice has progressed to being an Operations Manager for the school meals service, managing 45 school kitchens and a staff of approx 110. “I have grown in confidence, and I’m a changed person”

11. More facts and figures 288 apprenticeships in 2 years Workstart - 74 completed/on placement, 52 people now employed Future horizons - 18 completed, 17 on programme 60 on supported apprenticeships outside of the Council 28 Graduates over the last 2 years 35 Future Execs

12. And there’s more… Contributed to Savings on agency – 500k £120k saved in recruitment costs Annual Savings of incapacity benefit = £400k WHAT MORE CAN I SAY…..?

13. Next Steps Future Jobs Fund – 1428 work experience and job skills placements across Lancashire Ex-offenders Equality and Diversity strands Networking and dissemination of the Lancashire models - Nationally