Microsoft Technology Roadmap Event Helping Your Business Save, Innovate, and Grow

Agenda Welcome & Introduction 8:30 – 8:45a Reduce Operational Costs Optimized Desktop and Optimized Data Center The Value of Microsoft Premier Support 08:45 – 09:45a Future of Business Productivity 09:45 – 11:00a Optimize Your Business Applications 11:00-11:45a Next Steps to Greater Value Raffle 11: :00

Accelerating Business Consumer-Driven Changing Workforce Enabling Self-Service Ensuring Compliance IT Landscape

Optimized Data Center Optimized Desktop Unified Communications Collaboration Business Intelligence CRM Technology to Help You Save, Innovate, and Grow

Defining the Cloud

Why The Cloud? NEW ECONOMICS REDUCED MANAGEMENT REDEFINING PRODUCTIVITY “The bottom line: Early adopters are finding serious benefits, meaning that cloud computing is real and warrants your scrutiny as a new set of platforms for business applications.” “By 2012, 80% of Fortune 1000 enterprises will be using some cloud computing services, 20% of businesses will own no IT assets.” Pay for what you use Lower and predictable costs Shift from capex to opex Accelerate speed to value No patching or maintenance Faster deployment Robust multi-layered security Reliability and fault- tolerance Latest software for users Internet collaboration Anywhere access Instant self- provisioning

Cloud Services For Business PLATFORM PRODUCTIVITY AND MANAGEMENT BUSINESS APPS ON-PREMISES & HOSTERS Category Leading Products Enterprise Ready Services and Support Rapid innovation model Consistent & Familiar User Experience Over 12,000 partners SAS 70 and ISO Compliant Geo-replicated customer data Financially-backed uptime guarantees

Customers Are Moving To The Cloud With Microsoft “The move to Microsoft Online Services will help cut operational costs by an estimated 30% and create a variable cost model that will provide increased flexibility in the future.” Ingo Elfering VP, Information Technology Strategy GlaxoSmithKline “We looked at a variety of cloud-based offerings, and only Microsoft could meet our requirements for reliability. We have already started our rollout, and with Exchange Online, we will consolidate 42 e- mail systems into one, reducing our IT costs by at least 30%.” Olivier Baldassari CIO, Rexel Group “Licensing Microsoft Online Services through our Enterprise Agreement gave us a fixed price and an application suite that grows with us... we essentially extend the capabilities of our department without hiring additional people.” Rhonda Cobbs IT Manager, Reeds Jewelers “The move to Microsoft Online Services will help cut operational costs by an estimated 30% and create a variable cost model that will provide increased flexibility in the future.” Ingo Elfering VP, Information Technology Strategy GlaxoSmithKline “We looked at a variety of cloud-based offerings, and only Microsoft could meet our requirements for reliability. We have already started our rollout, and with Exchange Online, we will consolidate 42 e- mail systems into one, reducing our IT costs by at least 30%.” Olivier Baldassari CIO, Rexel Group “Licensing Microsoft Online Services through our Enterprise Agreement gave us a fixed price and an application suite that grows with us... we essentially extend the capabilities of our department without hiring additional people.” Rhonda Cobbs IT Manager, Reeds Jewelers 70% Exchanging from Notes70% Exchanging from Notes 12,000 Advisor partners12,000 Advisor partners 9,000 business customers9,000 business customers 40M paid Online seats40M paid Online seats More than 500 government entities Over 50% of the Fortune 500Over 50% of the Fortune 500

2010 Offerings* * Product releases might be subject to change