Ambulatory Surgery Center Probing Questions and Rebuttals

What are you currently doing for compliance training management in your office such as OSHA, HIPAA, Risk Management and Accreditation Trainings (JCAHO, AAAHC, Medicare)? Common Response 1. We’re doing our training with binders, pamphlets and books. Rebuttal – This method is outdated, hard to manage changes to compliance requirements. Also very time consuming and in offices with large amounts of turnover or employees it can become a challenge to properly track. MedTrainer is a perfect solution to help you save time, effort and money while properly managing training and compliance. 2. We are not doing any training now. Rebuttal – Many trainings are required including OSHA, HIPAA and others. The experts at MedTrainer can help get you on the right track. Probing Questions

3. We use an online training solution. Rebuttal – Who is the company? Have you every considered looking at a company that focuses exclusively on healthcare? MedTrainer focuses solely on healthcare compliance and is robust with content for the surgery center market. 4. We get training from our medical waste provider. Many offices do this but what does a trash company know about keeping your office in compliance with healthcare regulations? Why not explore using a professional healthcare compliance solution like MedTrainer? ( see comparison chart ) Responses Continued

Once the product is introduced. See how interested the client is by asking: 1. Is this something that could help your practice? Can I have a representative from MedTrainer contact you? If so, what is the best date and time? 2. Can we schedule a date and time for a quick 15-minute web demo with our affiliate MedTrainer? 3. Can I send you some more information and an introduction to one of the compliance experts at MedTrainer to explain the product further? Only submit leads that meet two of the criteria above** Submit Leads to: Qualifying the Lead

Questions Website: General