Listening. Good listening paramount of some positions Importance of listening skills for a speaker Hearing vs. listening.

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Presentation transcript:

Listening

Good listening paramount of some positions Importance of listening skills for a speaker Hearing vs. listening

Reasons you may hear but not listen: Focused attention? Distractions Inaccurately processing messages Not thinking critically

Selecting Attending Understanding Remembering Responding

Helps your career Saves you time and money Creates opportunity Strengthens relationships

Different forms of listening Appreciative Empathetic Comprehensive Critical Focus in this class is on comprehensive and critical

Environmental Factors Hearing challenges Multitasking Preference for talking Overconfidence/Laziness

Not concentrating Listening too hard Jumping to conclusions Focusing on delivery and personal appearance

Take listening seriously Be active Resist distractions

Don’t be diverted by appearance or delivery Suspend judgment Focus your listening Develop note-taking skills