A “NISE” IDEA: COMMUNICATION AND PRACTICE Presented by: Amira Al-Mutairi Briaunna Antoine Jennifer Avery International Student and Scholar Services

LEARNING OUTCOMES  Participants will be able to discuss details about the NISE Orientation coordination efforts (logistics, signup, division of labor)  Participants will be able to explain the importance of improving campus- wide communication efforts  Participants will be able to share feedback and suggestions for improvement  Participants will gain a better understanding of the perspective of new international students arriving to Illinois

CHALLENGES IN COMMUNICATION  Compound Effects of Decentralization  Person Power  Timing

GOALS OF CROSS-CAMPUS COMMUNICATION  Update  Navigate  Collaborate

CASE STUDY IN COMMUNICATION – NISE  Context  Office Structure  Team Effort

CASE STUDY IN COMMUNICATION-NISE  Staff Orientation  Feedback  Follow-Up  Looking Ahead

CASE STUDY IN COMMUNICATION – NISE  O’Hare to Urbana-Champaign Shuttle – Campus Partners  Goal: To improve the arrival experience of new international students  Who is involved?  Campus Rec  CSSA  ODEA  Illini Union  IAGE  Residence Life

CASE STUDY IN COMMUNICATION – NISE  O’Hare to Urbana-Champaign Shuttle – Pre-project Communication  Evaluating program needs and identifying relevant partners  Outreach to potential partners  Initial meetings with partners to discuss project  Meeting with all partners (new Fall 2015)

CASE STUDY IN COMMUNICATION – NISE  O’Hare to Urbana-Champaign Shuttle – Project Coordination  Consistent communication over duration of project  Contingency plan for emergencies

CASE STUDY IN COMMUNICATION – NISE  O’Hare to Urbana-Champaign Shuttle – Post-Project Debrief  Meetings with individual partners  Meeting with all partners as a group  Discussion of project successes and areas for improvement

CASE STUDY IN COMMUNICATION – NISE  Check-In  Various campus units to have booths at the resource fair  Illini Union  Communication Channels

CASE STUDY IN COMMUNICATION – NISE  Orientation – Overview  Goal: To welcome new students & their families to the University of Illinois and to introduce them to student life, educational programs, academic requirements & the traditions of the university.  Who is involved?  ISSS  New Student Programs  Student Staff  Volunteers  Other Campus Partners:  Advisor’s  Faculty  Offices/Departments  Facilities

CASE STUDY IN COMMUNICATION – NISE  Orientation – Fall Highlights  New Format!  Separate orientation programs for Undergraduate & Graduate Students  Pre-registration system  Undergraduate Orientation  Partnership with New Student Programs  Orientation Leaders  3 ½ days of hands on programming  Streamlined ISSS Check-In, McKinley Check-In & iCard  Graduate Orientation  Late afternoon & evening sessions to accommodate schedules  Chancellor’s Reception

CASE STUDY IN COMMUNICATION – NISE  Orientation – Fall 2015 Schedule (Undergraduate) Monday: August 17 th Morning: 8:45am-9:15am: TECH Corner 9:15am-9:45am: Learn how the Office of the Dean of Students can help you! 9:45am-10:15am: Be Prepared, Be Alert, Stay Safe: Campus Police Afternoon: 2:00pm-2:30pm: TECH Corner 2:30pm-3:00pm: Learn how the Office of the Dean of Students can help you! 3:00pm-3:30pm: Be Prepared, Be Alert, Stay Safe: Campus Police Tuesday: August 18 th Morning: 8:30am-9:00am: Exploring the University Library System 9:00am-9:30am: Pathways for Success in Career and Leadership 9:30am- 10:00am: Have Questions, Need Advice? Talk to Student Legal Services Afternoon: 1:30pm-2:00pm: Exploring the University Library System 2:00pm-2:30pm: Pathways for Success in Career and Leadership 2:30pm- 3:00pm: Have Questions, Need Advice? Talk to Student Legal Services Wednesday: August 19 th Morning: 8:30am-9:00am: Adjusting to College Life: Becoming an Illini (ISSS & Counseling Center) 9:00am-9:30am: Connecting to Campus Life (RSO, FSA, OIIR, Campus Recreation) 9:30am-10:00am: Understanding the Student Insurance System Afternoon: 1:30pm-2:00pm: Adjusting to College Life: Becoming an Illini (ISSS & Counseling Center) 2:00pm-2:30pm: Connecting to Campus Life (RSO, FSA, OIIR, Campus Recreation) 2:30pm-3:00pm: Understanding the Student Insurance System Thursday: August 20 th Morning: 8:30am-9:00am: What you need to know about Maintaining your Visa Status 9:00am-9:30am: Striving for Excellence: Academic Expectations for Undergraduate Students 9:30am-10:00am: Money, Money, Money: Student Financial Services

CASE STUDY IN COMMUNICATION – NISE  Orientation – Additional Programming  Other Day Programming:  Check-In with ISSS  Check-In with McKinley Health Center  Campus Tours  Bus System Tour  Social Events/Evening Programming:  Ice Cream Social on Anniversary Plaza  Movie on the Quad  University YMCA Dessert Social & Karaoke  Ice Skating  Meijer Mania  New International Student Fun the Illini Union  The Chancellor’s Reception

CASE STUDY IN COMMUNICATION – NISE  Orientation – By the Numbers  Orientation Check-In: 394  Day 1:  Ed Session 1: 219  Ed Session 2: 164  Parent Session: 141  Social (Movie on the Quad): 359  Day 2:  Ed Session 3: 150  Ed Session 4: 155  Experience Track: 78  Social (YMCA): 209  Social (Ice Skating): 269  Day 3:  Ed Session 5: 121  Ed Session 6: 103  Experience Track: 66  Day 4:  Ed Session 7: 179

CASE STUDY IN COMMUNICATION – NISE  How did NISE improve cross-campus communication?  ISSS presentation to stakeholders on NISE increased visibility and understanding  Reaching out to new units for collaboration has created partnership opportunities  Increased familiarity with services and resources provided by other units  Discovered projects that were being done in duplicate, giving us the opportunity to merge them into one (avoid reinventing the wheel – ie CSSA shuttle)

CASE STUDY IN COMMUNICATION – NISE  Feedback received on NISE Fall 2015  Proposed changes for NISE Fall 2016