1. SMALL PACK LEADER TRAINING FALL 2015

2. Training Overview New student challenges Small Pack Leader resources Communication with your co-leader and your pack members Summer timeline Orientation Overview

3. The Basics Approximately 1,000 new international students will be arriving at the end of July and beginning of August Students are grouped into Small Packs of approximately 25 students to make a more personal and efficient experience Each SPL will have a Co-Leader and together you will correspond with your assigned Small Pack over the summer Orientation Day! August 12 th – 8:00 a.m. – 4:00 p.m.

4. Key Challenges for International Students Transportation Bank Accounts Phones Language Challenges Food Housing Friends/Family Limited Suitcase Space Academic Differences Power Distance Academic Integrity Campus Life Student Life Decentralized Culture (“Hey how are you?”)

5. SPL RESOURCES

6. Who’s Who? Random Questions Lauren Ball – Assistant Director for Programs Alexis McCloskey – Programs Coordinator TBD – Small Pack Coordinator, Orientation Team Member Immigration and Employment Questions ois@ncsu.edu Forward all immigration and employment questions to OIS, do not attempt to answer these questions yourself.

7. Resource Manual The Small Pack Resource Manual will be emailed to your individual email accounts by April 27th Contains: –Sample Introductory Email –Frequently Asked Questions to help you address and easily answer common questions –Ice Breakers to give you ideas for ways to get your group talking the morning of Orientation –Social Event Ideas for fun ways to Check-In with your Small Pack throughout the Fall semester –OIS Programs to encourage your Pack members to get involved

8. THE GAME PLAN

9. Small Pack Communication Use a single email account to be shared between co-leaders (hosted by NCSU Gmail; password and login information will be provided) Create an email signature that includes pack number and leader names Write your intro email together, making sure both co-leaders introduce themselves Respond to questions within 48 hours Include fun NCSU/Raleigh information! Social Media – the Pros and the Cons

10. Timeline  April 27: Receive Resource Manual and Co-Leader Assignments  April 29: Receive Small Pack member list  May 18: Email Small Pack members with your introductory email  June and July: Correspond with your Small Pack members!  August 11: Final SPL meeting at 5:30 PM (Talley)  August 12: Orientation Day!  August 13: Info Fair and Mini- Sessions

11. Summer Responsibilities Introductory Email – Send by May 8th Answer your group’s questions throughout the summer Forward additional information provided by the Small Pack Coordinator (TBD) Contact Lauren, Alexis, or SPL Coordinator for assistance on tough questions Come up with 2-3 icebreakers for Orientation Day

12. The Do’s and Don’ts DO forward any deferrals or “I’m not coming” emails to Lauren Do NOT attempt to answer immigration or specific employment questions –Forward these questions to ois@ncsu.edu ois@ncsu.edu Do NOT share student contact information without their permission DO remember to “BCC” your Small Pack members when emailing the entire group

13. ORIENTATION EVENTS

14. Orientation Overview Wednesday, August 12 th – 8:00 a.m. – 4:00 p.m. Small Pack Time Explain the day’s schedule Answer Questions Icebreaker Games Morning Orientation Session Raffle Important Information Lunch – Eat with your Small Pack and help them get back to Talley for the Afternoon Orientation Session Afternoon Orientation Session Small Pack Time – Orientation Recap and Answer Questions Optional: Campus Tours and International Student Org Meetings

15. Orientation Overview (cont’d) Thursday, August 13 th Information Fair: 11:00 a.m. – 1:00 p.m. Talley State Ballroom Chance for students to connect with campus offices and student groups Mini Sessions: 2:30 – 4:30 p.m. Conference style sessions where students can pick what interests them Locations TBA

16. ODDS & ENDS

17. Additional Resources Departmental Ambassadors Country Contacts International Student Organizations –See page 3 of your Small Pack Resource Manual These people have volunteered to help answer questions. Do not be afraid to use them or to suggest that a student contact one of these groups/individuals!

18. Other Orientation Volunteer Needs Check-In Volunteers – Weekly July 17 th through August 17 th –Assist with copying of immigration documentation and review “First Things First” Information at Check-In Airport Pick-up Volunteers – July 31 st – August 11 th –Ride “shotgun” on airport trips to locate students, welcome them, and get them to their housing Information Fair – August 13 th –Talley State Ballroom from 11:00 a.m. – 1:00 p.m. Mini-Sessions – August 13 th –Main Campus Classrooms (TBD) – 2:30 – 4:30 p.m.

19. Welcome Party Friday, August 28 th in the Talley State Ballroom Fun, Food, Friends, and Games! 6:00 – 9:00 p.m.

20. Your Final Exam A new student asks for the contact information for anyone coming from their home country because they’re looking for roommates. What should you do? –A. Give them the name and email address for everyone from their home country. –B. Explain that you can’t provide that information because of privacy laws in the US but offer to connect them with a Country Contact, a student organization or direct them to OIS. –C. Direct them to Craigslist and tell them to go with the first person they find. You receive an email from one of your Small Pack members and they have unfortunately decided not to come to NC State. What do you need to do with the email? –A. Ignore their email. NC State is the best. –B. Try to convince them that they made a mistake and should still come to NC State. –C. Thank them anyways and forward their email to Lauren Ball in OIS.

21. Your Final Exam (Page 2) Your co-leader suggests that you make a Facebook group to communicate with your group members instead of email. What is your response? –A. Great idea but you prefer Whatsapp instead. –B. Facebook’s the best. Let’s stop using our email account and focus on Facebook. –C. Respond that Facebook is great but remind your co-leader that not everyone will have reliable access to Facebook while outside the United States. You received a question from one of your Pack members that is clearly a question about immigration. What do you do? –A. Google it. –B. Forward the email to OIS@ncsu.edu.OIS@ncsu.edu –C. Ignore their question because you don’t know how to respond.

22. Your Final Exam (Page 3) What day do you need to be available and on-campus for Fall 2015 orientation? –A. Wednesday, August 12 th –B. Thursday, August 13 th –C. What orientation? What office at NC State has the BEST volunteers on campus? –A. The Office of International Services –B. Registration & Records –C. The Cashier’s Office

23. Have Fun!!! Thanks for your willingness to help welcome our new international students for Fall 2015!!