Welcome to Office 365! Markus Erlacher – itnetX AG

Office 365, defined Microsoft Office 365 delivers the power of cloud productivity to businesses of all sizes, helping save time, money, and free up valued resources. Office 365 combines the familiar Microsoft Office desktop suite with cloud-based versions of Microsoft’s next-generation communications and collaboration services—including Microsoft Exchange Online, Microsoft SharePoint Online, Office Online, and Microsoft Skype for Business Online—to help users be productive from virtually anywhere through the Internet.

1 2 3 4 Content Microsofts Datacenter Office 365 Overview & Security Evergreen effect Communicate change/Roadmap Office 365 Hybrid 1 2 3 4

Content Microsofts Datacenter 1

Huge Microsoft investments in infrastructure Microsoft has invested $15 billion in infrastructure, building over 100 datacenters and we are constantly evaluating new locations Our high-performing network is one of the top 3 in the world with public peering in 23 countries with 1,500 ISPs. Our Datacenters support over 20 Million businesses and over 200 Online Services. Office 365 is sold in 131 markets, 43 languages, and 25 currencies.

Global Scale: DC growth Office 365 DC locations Global Scale: DC growth Other Microsoft DC locations Microsoft has datacenter capacity around the world…and we’re growing Dublin Finland Chicago Quincy Amsterdam Shanghai Boydton Vienna Japan Hong Kong Cheyenne Des Moines San Antonio http://cdn.globalfoundationservices.com/documents/Datacenter_and_Network_Facts_June_2014.pdf From David Gauthier http://www.globalfoundationservices.com/cloud-scale-data-centers.aspx Brazil Singapore 35+ factors in site selection: Proximity to customers Energy, Fiber Infrastructure Skilled workforce Australia 1+ million servers 100+ datacenters in 40+ countries

Office 365 Microsoft Edge is live in 22 locations The green circles represent Microsoft Edge nodes live for the Office 365 Portal. There are many other Microsoft edge nodes that are not yet compliant with Office 365.

Content Office 365 Overview & Security 2

Azure Active Directory Microsoft Cloud Services Office 365 Windows Intune Dynamics CRM Online Microsoft Azure tenantname.onmicrosoft.com Azure Active Directory

Office 365 Workloads Exchange Online Sharepoint Online 4/26/2017 Office 365 Workloads Exchange Online Sharepoint Online 50 GB Mailbox Flexible migration and deployment options In-Place Archive, powerful retention policies & large mailboxes Increased security with Exchange Online Protection & Data Loss Prevention Simplified compliance through In-Place Hold & eDiscovery Manage, collaborate and share documents Share docs securely with Extranet Sites Access documents offline Role and doc-level permissions Onedrive for Business – personal storage with unlimited capacity Office 365 Video SkypeForBusiness Online Speaker Notes (1 minute): ONPREM REASSURANCE Office 365 offers the tools and technologies to deliver leading experiences messaging with Exchange Online, collaboration with SharePoint Online, unified communications with Lync Online and of course rich Office application experiences with Office 365 ProPlus at the center. We’ll focus the rest of our time talking about Office 365 ProPlus and the optimizations we have made to improve user and IT experiences for adopting the new Office. Multiparty HD video and content sharing IM & presence across firewalls Mobile client experiences designed for devices GAL search with contact card Federation with Skype Enterprise social for your organization Share your knowledge and expertise Collaborate with Groups and Conversations Discover Conversations with Feeds & Following

Office 365 Across Devices

Office 365 Clients Office 365 ProPlus Office Online e.g. IE Mobile Platforms Mobile Apps e.g. iOS Browser

Other Office 365 Services #2 Microsoft Office365 4/26/2017 Other Office 365 Services #2 Sway is an intelligent digital storytelling app for business that helps you and your colleagues express ideas using an interactive, web-based canvas. Sway’s built-in design engine helps you produce professional, visually-appealing reports, presentations, and more without the need for extensive formatting or additional training. You can also modify the results to get the unique look and feel you want. Sway makes your creation look great in any browser on any screen, and it can be shared with colleagues and customers by simply sending a link. Planner is a brand new experience in Office 365 that helps users very easily organize their teamwork. Teams can create new plans, organize and assign tasks, set due dates and update status in just a few easy clicks. Planner offers users the ability to associate documents with specific tasks, edit them together and have conversations around tasks. With intuitive visual dashboards and email notifications everyone can keep track of their team’s progress and stay on top of their work—from anywhere, on any device. Delve is a new way to search and discover content and people across Office 365 based on personalized insights. Delve leverages rich insights through Office Graph, which are derived from each users’ behavior, their relationships to content, topics and one another. Delve determines what’s relevant to each individual based on who they work with, and what they and the people around them are working on. It helps people stay better connected and informed on topics and projects that matter most to them. © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Other Office 365 Services #1 Microsoft Office365 4/26/2017 Other Office 365 Services #1 Video provides organizations with a secure, company-wide destination for posting, sharing and discovering video content. From onboarding new employees, to distributing a CEO message company wide, to community contributions, video is now a first-class citizen to power and enrich your internal communications. With a beautiful user interface and intuitive content management options, Office 365 Video is designed to meet the requirements of IT and win the hearts and minds of users. A group in Office 365 is a shared workspace for email, conversations, files, and calendar events where group members can conveniently collaborate and quickly get stuff done. To learn how to use and manage groups to be even more productive, check out the topics below. © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Security in Office 365 TLS/SSL Bitlocker AES Azure RMS (IRM) MGXFY13 4/26/2017 Security in Office 365 TLS/SSL Encrypts the tunnel to help prevent snooping/eavesdropping. All services make use of “perfect forwarding secrecy” technology (next gen SSL). Bitlocker AES Hashes the data on the hard drives in the datacenter so that if someone gets unauthorized access to the machine they can't read it. All backend storage for Office 365 will also be included (SQL transaction logs, Azure Blob storage) Azure RMS (IRM) Prevents sensitive information from being printed, forwarded, or copied by unauthorized people inside the organization (single element encryption, BYOK - bring your own key included) Office 365 Message Encryption, S/MIME Provides cryptographic security services for electronic messaging applications: authentication, message integrity, non-repudiation of origin, privacy and data security Third party encryption Provides cryptographic privacy and authentication for data communication. PGP is often used for signing, encrypting, and decrypting texts, e-mails, files, directories, and whole disk partitions and to increase the security of e-mail communications DC to DC Encryption All traffic send across private connections between MSFT datacenters is encrypted preventing physical breaches of landline cabling File level encryption at rest In addition to Bitlocker encryption we will add individual file level encryption mechanisms for Sharepoint Online and Onedrive for Business Advanced encryption for email Encryption of Exchange databases to separate operating system and application incl. BYOK https://blogs.office.com/2015/04/21/enhancing-transparency-and-control-for-office-365-customers/ © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Content Communicate change/Roadmap 3

Office 365 is an evergreen service. One of the great benefits of the service is that it is evergreen, meaning always up to date when it comes to security patches, updates and upgrades. As a result, software update cycles of the on-premises part of the overall solution ideally should be in sync or at least a supported version to avoid integration and compatibility issues. Our solution evolves rapidly with a documented roadmap. One of the great benefits of the service is that it is evergreen, meaning always up to date when it comes to security patches, updates and upgrades. The consequence of this is that the software update cycle of the on-premises part of the overall solution ideally should be in sync (or at least N-1 for the client software) to avoid integration and compatibility issues. For major upgrades the deployment window is roughly 12 months from announcement to enforcement. We provide services offers to help you migrate to the cloud efficiently Another great benefits of the service is that there is a clear roadmap towards feature parity with on-premises solutions, meaning that features like enterprise search with FAST will be delivered from the cloud in a foreseeable future and customization via Azure integration extends the capabilities of the platform. For major upgrades the deployment window is roughly 12 months from announcement to enforcement.

Delivering Innovation Exchange Office 365 Cloud-first Delivery Continuous Innovation Rapid Feedback One Team Single Codebase Cumulative update Cumulative update Service pack Cumulative update New version As we get started let’s take a look at how the Exchange team ships these innovations. Life is certainly different from the history of ~3 year updates. One thing that has remained the same is that Exchange – both online and on-prem is a single engineering team. We knew the best way to deliver innovations was not to fork the code, but rather engineering the process and tools that enable us to develop in a single code base and ship to Office 365 customers and on-prem Exchange server customers. A very important element to understand is that we deliver new features to the cloud first – that isn’t because we like Office 365 customers but delivering to the cloud is the place where we have the opportunity to delivery continuous updates and new value to the customers. Deploying to the cloud enables the engineering team to get rapid feedback as the features and immediately deployed in the service allow the coupling of the new features and quick feedback. Note that when we deploy to Office 365 it is done in waves or “flights” allowing us to ensure the service itself remains stable with continuous stream of new features being added to the service. We then ship features to Exchange Server – we do this in a manner that meets on-prem customers need for balance of stability and new features. Exchange Server 2013 is updated in a predictable model with Cumulative Updates and Service Packs. Cumlative Updates are delivered approximately once a quarter – of course the exact release date is manipulated to ensure the releases meet a very high release quality bar. Generally these releases contain bug and security fixes – you shouldn’t expect all of the new features to be offered to on-prem Excahnge’s next CU or SP. The bulk of new features will be made available in next version of Exchange enabling customers to plan for the change this time of upgrade brings to your environment. We plan to release the next version of Exchange in calendar year 2015. Now you know how we get innovations to you let’s spend the rest of the session looking at these features – I promise demos are coming very soon. On Premises Server Office 365 Exchange Server Consistent release rhythm Simplified update model Cumulative Updates Service Packs Next version vNext H2 CY 2015 SharePointServer Lync Server

How We Communicate Change – formerly known as Roadmap MGXFY13 4/26/2017 How We Communicate Change – formerly known as Roadmap 12 months + 12 months 30 – 90 days T-7 T-7 days (First Release) T-21 days (standard release) System Requirements (lifecycle) Disruptive Change Policy Public Roadmap Office 365 Technical Blog In Product: Message Center Public Roadmap Portal http://roadmap.office.com Office 365 Blogs: technical, community Microsoft Products Support Lifecycle Policy http://support.microsoft.com/gp/lifeselect © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Content Office 365 Hybrid 4

Identity Synchronization and Federation Passive Auth Azure Active Directory WS-Federation WS-Trust SAML 2.0 Metadata Shibboleth Graph API Authentication SharePoint Online Exchange Web Access Authorization Active Auth Exchange Mailbox Access Outlook, Lync, Word, etc Directory Synchronize accounts Identity Provider Federated sign-in On-Premises

Exchange Hybrid Topology Microsoft Exchange 4/26/2017 Exchange Hybrid Topology On-premises Exchange organization Existing Exchange environment (Exchange 2007 or later) Office 365 Active Directory synchronization Exchange 2013 client access & mailbox server Office 365 User, contacts, & groups via Azure AD Sync Secure mail flow Mailbox data via Mailbox Replication Service (MRS) Sharing (free/busy, Mail Tips, archive, etc.) © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Skype for Business Hybrid Topology Office 365 Services Fabrikam, Inc. Active Directory OrgID Single Sign-On (ADFS) sip:cezaru@fabrikam.com MSODS Directory Synchronization sip:rameshnr@fabrikam.com S4B Online Lync/S4B Edge Server Online Edge S4B Online Server Provisioning SIP/TLS/SRTP SIP/TLS/SRTP Lync/S4B Server sip:rameshnr@fabrikam.com O365 DirSync (Initial Provisioning, Directory) ADFS (Single Sign In with on-prem credentials), Password Sync External Access and Skype for Business Federation deployed on-prem Enable the O365 tenant for Skype for Business hybrid Lync 2013/Skype for Business PowerShell On-Prem for cross premise moves

SharePoint Hybrid Topology Crawl Flow SharePoint 2016 SharePoint 2013 + HCSSA Query Flow SharePoint 2013 SharePoint 2010

4/26/2017 © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION. © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.