From Frightful Quagmire to Our QEP: How One University is Transitioning Its Entire Culture to Sakai Robert Gray & Jeff Davidson Innovation in Learning Center University of South Alabama

Inclusion, Collaboration & Planning From the beginning, we included o VPs o Deans o Chairs o Faculty Senate o Faculty from each College o Support Staff

Year-Long Review

Considered Four Major Systems

Why USA Chose Sakai Sakai Community Feature Richness Flexibility Project Collaboration rSmart/Sungard Partnership Cost

Centralization of Services for Migration Support Office of Electronic Learning Online Learning Lab (OLL) Program for the Enhancement of Teaching and Learning (PETAL) USA Online

USA’s Innovation in Learning Center LMS Management and Support Academic Technology Support Faculty Development and Support for Teaching and Learning with and without Technology

ILC Staff Director Faculty Development Manager LMS Manager Academic Technology Manager 2 LMS support staff Secretary 10 Graduate Student Designers

Migration to Sakai 400 fully online courses Rated for migration complexity Faculty given option o Having course migrated for them o Receiving stipend for moving it themselves Amount of stipend based on complexity rating

Challenges with New LMS 1. Publication 2. Navigation 3. Integration 4. Migration 5. Education 6. Fortification 7. Complication 8. Validation

Publication Meetings o ILC with deans o Deans with chairs o Chairs with faculty o Faculty with students Web Pages o Announce the migration o Navigation page o Post policies o Training events o Training aids (How-to guides and instructional videos) Bulk Midweek Memo

Publication/Navigation

Navigation

Integration Course Information Instructor Information Student Information (Current) Grades (Future)

Migration

Migration When will course migrate Who will migrate content

Education Workshops On Campus (various locations) Trained Instructors Interactive How-to Guides Topical Step-by-step Screenshots

Education Education Instructional Videos Topical Brief (3-5 minutes) Organized by Sakai 4 Parts FAQs Q&A Instructor/Student Driven

Fortification Embanet 24/7 Support Phone Chat Local Support, M-F, 8 a.m. to 5 p.m. Phone In person Local Extended Hours Support -- (during peak times such as first week of course availability, week before and after first day of term, following upgrades, etc.) Phone rSmart Support/Third Party Tools Support Sakai Community Support

Fortification

Fortification

Fortification

Complication Complication 1.Instructors reluctant to move 2.Course sites not automatic 3.FERPA/J-numbers displayed 4.Importing content – Resources not working 5.Publishing courses 6.Incompletes 7.Interrupted exam 8.Site quota (500 MB) Solution 1.Stipend, chair timetable 2.Instructors control site setup 3.Vendor masks J-numbers 4.Site repository 5.Auto publish 1 st day of term /manual publish up to 14 days in advance (early access) 6.Inactivate other students/ republish course 7.Pad time for technical difficulties 8.Media Gallery (unlimited quota)

Validation “You’re doing a great job, my phone’s not ringing” “The best sign of success is silence” Shhh ….

Sakai 101 Competency-Based Training o Part 1: Getting Started in Sakai o Part 2: Creating and Delivering Content o Part 3: Assessment and Grading Mechanics o Part 4: Working with Communication Tools

Three Ways to Get Certified On-Campus Workshops o Four 2-hour workshops o At least one full round offered each week Online Training Modules o Self-paced training Do-It-Yourself o Master the competencies and apply for certification review

Certifications Out of 750 faculty o 325 have been certified so far o 430 have attended at least one workshop o 140 have registered for the online version o About 25 have completed the online version

Resources/Activities Teaching Seminars Technology Workshops Teaching & Learning Camp (TLC) F2F Support Online Resources Transition Blog eNewsletters

Thank You!!