Strategy for Human Resource Management Lecture 3 Strategic Implications of a Dynamic HRM Environment HRM 765

Last Lecture Introduction to HRM Process and functions Recruitment and selection Orientation and Training Performance management Compensation and benefits Career Development

Learning Outcomes After reading this chapter, you will be able to: Discuss how cultural environments affect human resource management (HRM) practices. Describe how technology is changing HRM. Identify significant changes that have occurred in workforce composition. Describe the HRM implications of a labor shortage. Describe how changing skill requirements affect HRM.

Learning Outcomes Explain why organizational members focus on quality and continuous improvements. Describe work process engineering and its implications for HRM. Identify who makes up the contingent workforce and the HRM implications. Define employee involvement and list its critical components. Explain the importance of ethics in an organization.

Introduction The World of Work - continues to change, but at an even more rapid pace. HR must understand the implications of: globalization technology changes workforce diversity changing skill requirements continuous improvement initiatives the contingent work force decentralized work sites and employee involvement

Understanding Cultural Environments Today’s business world is truly a global village. This term refers to the fact that businesses currently operate around the world.

Understanding Cultural Environments HRM must ensure that employees can operate in the appropriate language communications are understood by a multilingual work force Ensure that workers can operate in cultures that differ on variables such as status differentiation societal uncertainty individualism HRM also must help multicultural groups work together.

Understanding Cultural Environments GLOBE Dimensions: Future Orientation Gender Differentiation Uncertainty Avoidance Power Distance Performance orientation Humane orientation

Understanding Cultural Environments Cultural Implications for HRM Not all HRM theories and practices are universally applicable. HRM must understand varying cultural values.

The Changing World of Technology Has altered the way people work. Has changed the way information is created, stored, used, and shared. The move from agriculture to industrialization created a new group of workers. Since WWII, the trend has been a reduction in manufacturing work and an increase in service jobs.

The Changing World of Technology Knowledge Worker - individuals whose jobs are designed around the acquisition and application of information. Why the emphasis on technology: makes organizations more productive helps them create and maintain a competitive advantage provides better, more useful information

The Changing World of Technology How Technology Affects HRM Practices Recruiting Employee Selection Training and Development Ethics and Employee Rights Communication Decentralized Work Sites Skill Levels Legal Concerns

Workforce Diversity Different people Places Languages cultures. Religions The challenge is to make organizations more accommodating to diverse groups of people.

Workforce Diversity The Workforce Today Minorities and women have become the fastest growing segments The numbers of immigrant workers and older workers are increasing

Workforce Diversity How Diversity Affects HRM Need to attract and maintain a diversified work force that is reflective of the diversity in the general population. Need to foster increased sensitivity to group differences. Must deal with the different Values Needs Interests Expectations of employees

Workforce Diversity What Is a Work/Life Balance? A balance between personal life and work Causes of the blur between work and life The creation of global organizations means the world never sleeps. Communication technologies allow employees to work at home. Organizations are asking employees to put in longer hours. Fewer families have a single breadwinner.

Summary Understanding Work World Understanding Culture Environment Technology Work force diversity How diversity affect HRM Work Life Balance