1. Strategic Human Resource
Management

2. I. HR Management and Competitive Advantage
A. Goals of HR Management
1. Productivity
2. Quality and Service
B. Strategic and Operational Roles of HRM
1. Strategic Role of HR Management
2. Operational Role of HR Management

3. Strategic and Operational Roles of HR Management
w Recruiting and selecting for current openings
w Conducting employee orientation
w Reviewing safety and accident reports
Resolving employee and complaints and
grievances
w Administering employee benefits programs
Corporate
Vice-
President of
Administration
Administrative,
short-term
maintenance-
Oriented
Operational
w Human resource planning
Tracking evolving legal issues
Assessing workforce trends and issues
Engaging in community economic development
Assisting in organizational restructuring and
downsizing
w Advertising on merges or acquisitions
Managing compensation planning and strategies
CEO /
Global,
long-run,
innovative
Strategic
Typical Activities
HR Often
Reports to
Focus
Role

4. II. The Current Environment of HR Management
A. Economic and Employment Shifts
1. Occupational Projections to 2005
2. Education & “Knowledge Jobs”
B. Education and Training
New Training Methods
Training for Future Jobs and skill
More Accurate Skill Assessment
Remedial & Literacy Training Programs
Employers Become Active Partners

5. II. The Current Environment of HR Management (Cont)
C. Organizational Restructuring
1. Reengineering
2. Downsizing
3. Outsourcing
D. Demographics and Diversity
E. Balancing Work and Family
1. Family Composition
2. Care of Dependents
3. Changes in Family & Work Roles

6. HR Management Activities Equal Employment Opportunity Compliance
Productivity
Quality
Service
Staffing
Recruiting
Selection
Equal Employment Opportunity Compliance
HR Development
Orientation
Training
Employee development
Career planning
Performance
appraisal
Compensation
and Benefits
Wage/ salary administration
Incentives
Benefits
Employment and
labor/ Management Relations
Health, safety and security
Employee rights and HR policies
Union/ management relations
HR Planning and Analysis
HR Planning
Job analysis
HR information and assessment systems
Legal
Social
Political
Economic
Technological
External
Environment
Forces
Cultural/
Geographic

7. III. HR Management Activities
A. HR Planning and Analysis
B. Equal Employment Opportunity Compliance
C. Staffing
D. HR Development
E. Compensation and Benefits
F. Employee and Labor/Management Relations