1. Chapter 18
Present Trends That Affect The Future of Human Resources Management and the Healthcare Workforce

2. Learning Objectives
Enumerate and discuss the trends that are occurring in the healthcare marketplace
List and explain the challenges in healthcare human resources management

3. Ten Healthcare Trends Technological Innovation
Consumer Mind Set of Patients
Focus on Quality and Evidence Based Medicine
Security and Privacy
New Healthcare Professionals
Technological Innovation
The Human Genome Project was completed in 2003
This has increased the demand for staff trained in genetic testing
Changing structures of healthcare systems will also effect staff
The use of self service HRIS systems continues to grow
Consumer Mind-Set of Patient
With the interest patients are more aware of medical conditions and treatment
Healthcare providers will need to change to adapt to the changing role of the patient in treatment
Focus on Quality and Evidence Based Medicine
This will require healthcare personnel to work more closely together
QI staff will be in a higher demand
Security and Privacy
Staff who are trained in technology, legal and confidentiality aspects will be in a higher demand
New Healthcare Professionals
New technologies will requires reeducation and retraining by existing personnel

4. Ten Healthcare Trends
Information Technology and Decision Support Systems
Globalization
Demographic Changes
Prevention and Disease Management
Patient Safety
Information Technology and Decision Support Systems
The increasing use of these types of systems will require staff to have core competencies in the use of these systems
Globalization
Healthcare workers will need to be trained on diseases that are occurring around the world
Demographic Changes
Society is getting older. This places a greater burden on the healthcare system
Employers are concerned that older workers will take needed expertise with them
Many employers are taken effort to attract older workers
Prevention and Disease Management
This concept continues to grow
Employers will need to attract staff trained in this area
Patient Safety
Organizations will need to focus on creating a culture where staff are not penalized for reporting errors or ostracized

5. SHRM’S Survey Results Rise in Healthcare Costs
Focus on Domestic Safety and Security
Use of Technology to Communicate with Employees
Legal Compliance
Rise in Healthcare Costs
Rising cost will force less people to seek services. This also put a strain on the relationship between the employer and employee

6. SHRM’S Survey Results
Use of Technology to Perform Transactional HR Functions
Global Market Issues
Retirement and Labor Shortages
E-Learning
Export of US Jobs to Developing Countries
Changing of Family Definition

7. Six Overall Challenges in Human Resources Managment
Human Resources and Strategic Management
Using Technology
Enhancing Productivity
Containing Costs
Managing Diversity
Complying with Legal Standards
Human Resources and Strategic Management
The represents the single most important cost in most healthcare organizations
The goal is to develop skills that exceed the competition
HR needs to be able to adjust to changing environments
Using Technology
HR staff should be aware of how to correctly use technology to gain a competitive advantage over competition
Enhancing Productivity
Organizations need to balance productivity with a positive work environment
A perception that the workplace is great is positively related to high job satisfaction
Containing Costs
Const containment activities need to take into consideration long term HR goals of training and retention
Managing Diversity
A diverse workforce is becoming the norm in America
HR staff should be sensitive to potential cultural clashes
Complying with Legal Standards
The growth of the HR functions is attributed to keeping the organization out of legal trouble
Employment laws a constantly interpreted and reinterpreted by the courts
Since 1991 employment litigation has risen 125%
New laws continue to be created. The HR staff needs to beaware of these laws and guid the organization accordingly