1. 10-1 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 10 Human Resource Management and Labor Relations

2. 10-2 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Learning Objectives After reading this chapter, you should be able to: Define human resource management and explain how managers plan for their organization’s human resource needs. Identify the tasks in staffing a company and discuss ways in which organizations select new employees. Describe how managers develop the workforce in their organization through training and performance appraisal. Describe the main components of a compensation system and describe some of the key legal issues involved in hiring, compensating, and managing workers in today’s workplace.

3. 10-3 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Learning Objectives After reading this chapter, you should be able to: Discuss the legal context of human resource management and identify the contemporary legal issues. Discuss workforce diversity, the management of knowledge workers, and the use of a contingent workforce as important changes in the contemporary workplace. Explain why workers organize into labor unions. Describe the collective bargaining process.

4. 10-4 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall The Foundations of Human Resource Management

5. 10-5 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall The Strategic Importance of HRM

6. 10-6 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall HR Planning

7. 10-7 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Staffing the Organization

8. 10-8 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Recruiting Human Resources

9. 10-9 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Selecting Human Resources

10. 10-10 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Developing the Workforce

11. 10-11 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Training

12. 10-12 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Performance Appraisal

13. 10-13 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall

14. 10-14 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Wages and Salaries

15. 10-15 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Incentive Programs

16. 10-16 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall

17. 10-17 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall The Legal Context of HRM

18. 10-18 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Equal Employment Opportunity

19. 10-19 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Contemporary Legal Issues in HRM

20. 10-20 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall New Challenges in the Changing Workplace

21. 10-21 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Managing Workforce Diversity

22. 10-22 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Managing Knowledge Workers

23. 10-23 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Contingent and Temporary Workers

24. 10-24 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Dealing with Organized Labor

25. 10-25 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Unionism Today

26. 10-26 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Collective Bargaining

27. 10-27 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Reaching Agreement on Contract Terms

28. 10-28 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Contract Issues

29. 10-29 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall When Bargaining Fails

30. 10-30 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Summary of Learning Objectives

31. 10-31 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall