2 Librarians, 5,000 Students, 6 Counties A small library using technology to make the impossible possible Eric A. Deatherage, Library Director Jennifer K. Johnson, Public Services Librarian Lee Library Crowder College MOBIUS 2013 Annual Conference

The Plan Eric A. Deatherage

 Building on strong foundations  Information literacy instruction a focus  Supports the college mission to “Build a civil, serving literate, learning community of responsible citizens.”  A history of inter-departmental relationships  Continuing a history of good work The Plan

 Goals  Progression Style Instructional Model  Tech enhancement for numerical and geographic growth  Enhance fully online student experience The Plan

 Goals  Website enhancements  Use Social Media  Enhance on-the-ground distance student experience  Maintain relationships with MOBIUS partners The Plan

Face-to-Face Instruction Jennifer K. Johnson

 Instruction History  Started circa 2002  1 librarian  Provided instruction to a few courses  Added a second librarian in 2008  Continued to increase instruction  ( = 127 classes, 1940 students)  August 2012-April 2013  163 traditional sessions taught to 2056 participants by 2 librarians  14% increase from Face-to-Face Instruction

  1/3 program divisions covered by instructional program  Agriculture, Business, Communication, Nursing, and Social Science and Teacher Education  17 subjects specific courses  Children’s Literature, Veterinary Technology, Speech, College Orientation, College Success, Business Ethics, Business Communications, Payroll Accounting, Social Work, ELI, English 101, English 102, Nursing, Agriculture, History, Sociology, and Bridge Program Face-to-Face Instruction

 Partnerships  Networking  Verbal communication channels  Improved Interactions  Recommendations  By request Face-to-Face Instruction

Synchronous Instruction Eric A. Deatherage

 Skype  Successes  Free  Connection worked  Problems  Up front tech work (software and hardware)  Problematic troubleshooting  Lack of instructor buy in  Administration bandwidth concerns Synchronous Instruction

 GoToMeeting  No up front tech work  No administrative password lockout  No need for a microphone  Simplicity of use  Lockout the teleconference feature  Easier scheduling  Multiple classrooms at the same time  Up to 24 computers Synchronous Instruction

 GoToWebinar  Online Students  Scheduled several webinars for a week  Good feedback  Some user errors/computer setup issues  Student owned computers  Mobile devices and phones access from public locations  Up to 100 students per session Synchronous Instruction

Embedded Librarianship Jennifer K. Johnson

 Spring 2012  Web-based accounting course  Little interaction from faculty/students Embedded Librarianship

 Fall 2012  3 English Adjunct Faculty members  Completely online courses  2 ENGL 101 with instructor L  3 ENGL 102, 2 with instructor B, 1 with instructor H  1 ENGL 109, 1 with instructor B  Outcomes  Library assignments and required chat worked well  126 students, with 58 posts in “ask-a-librarian”, 58 s from students Embedded Librarianship

 Spring 2013  3 English Adjunct Faculty members  Completely online courses  4 ENGL 101  4 ENGL 102  Outcomes  More involvement from the Embedded Librarian  Library Assignments and require chat are crucial  Use the Blackboard automated system  Included GoToWebinar Instruction (complete success)  176 students, 51 posts in “ask-a-librarian”, 22 s from Students Embedded Librarianship

 Summer 2013  1 Adjunct Faculty member  Completely online courses  1 ENGL 101  2 ENGL 102  61 students total  Goals  Improve embedment  Improve correspondence with students  Create new interactive methods  Provide GoToWebinar Library Instruction  Possibly at the beginning and end of the semester, if faculty member requests Embedded Librarianship

LibGuides Organization Eric A. Deatherage

 LibGuides  Implemented in 2010  Structure  Designed with minimal redundancy  Subject categories based on community needs  Broad, yet targeted general subject (when no faculty guide requested)  Targeted guides to faculty request LibGuide Organization

 LibGuides  Uses  Supports the faculty  Community Services  Joplin Tornado Recovery  Holiday  Fairs and Festivals  Voting Information  Marketing  Direct links to research databases  Community services guide effect LibGuide Organization

 Use  , 8755 hits (25 hits from the Holiday Guide)  8730 non-holiday guide hits  , (40974 hits from the Holiday Guide)  9770 non-holiday guide hits  , (9948 from the Holiday Guide)  non-holiday guide hits LibGuide Organization

Video Tutorials & Software Jennifer K. Johnson

 Jing  Fulfilled the need at the time  Current Needs  No advanced editing features that proprietary software provides  Recordings are one-shots and virtually impossible to edit post-recording  Limited in time length of videos recorded Video Tutorials & Software

 Camtasia  Pros  Semi-advanced learning curve  Fairly easy to learn for tech savvy  Any length video  Can upload to Screencast.com or Youtube.com or save (MP4)  Advanced editing functions  Edit video to the 1/10 th second  Modify screen view  Add animations and graphics  Zoom in/out Video Tutorials & Software

 Camtasia  Cons  The editing process can be lengthy  At Crowder, to create, edit, and upload a 5 minute video takes hours Video Tutorials & Software

Website Eric A. Deatherage

  Modifying site layout and text  Began updating information  Interactive library map  Catalog search form  Began HTML cleanup process Website

  Gained greater access for website updates  Added Javascript pop-up boxes  Added New Books and New Audiovisual links  Plans to update  Crowder College overall page  Library page Website

  Prepared interactive map update  Continued HTML/continued HTML clean up  Crowder College website switch occurred (March)  Blog embed  Continued plan for Library Website modification  Updating page by page (in progress) Website

Social Media Jennifer K. Johnson

 Wordpress  Created July 2012  Pages  Public Pages  Home, Overview, Mission Statement, More Information, Events, and Meet the Staff  Password Protected Pages (for staff use only)  Staff, Student Worker, Technical Services, and Librarian Resources  Still in beta testing Social Media

 Facebook  Created August 2012  2 Administrators  Admin panel, editing functions, and insights  Twitter  Created March 2013  Linked to Wordpress blog and tweets all blog posts Social Media

 Pros  Increases the Library’s digital footprint  Easy to update  Good feed back from followers  Sends out periodical reminders about social media sites  Cons  Can’t link Facebook page to Twitter page as it links to staff member’s personal account, not Library page  Can be difficult coming up with new posts  Tried interactive posts with little response  Difficulty marketing it to students Social Media

Equipment Purchases Eric A. Deatherage

  Computers for instructional classroom  Student desks for instructional classroom   Staff iPads  Staff computers  Laptop   GoToWebinar/GoToMeeting  AV system (TVs, FM audio transmitter/receivers, Computer/internet input, satellite)  Modular furniture purchase  Student tablets   Ebooks Equipment Purchases

 Funding  Donor funding  Existing budget re-organization Equipment Purchases

Reference Services Jennifer K. Johnson

 Roving Reference  Up to March 2013  Periodical roving  No set schedule  Little or no roving during high traffic times  April 2013 present  Set roving schedule in 30 minute blocks  Improves reference services as staff is available outside of the Circulation Desk Reference Services

 iPads  Allows librarians to provide roving reference services  Subject specialization and Library focused apps  Crowder, SWAN, & MOBIUS Catalogs, OCLC, various databases, Congressional Records, C & RL News, and DocsToGo  Looking into using iPads for remote check out Reference Services

 Outcomes  Semi-success of roving  Utilizing the iPads  Increase marketing of roving reference services Reference Services

The Future Eric A. Deatherage

 Faculty and Administration buy in  Increase distance and online instruction  Increase communication  Traditional  Social media/electronic  Apply appropriate technology to instruction  Enhance MOBIUS partnerships  Provide the best supplemental activities and supportive library services possible, within means  Increase our means The Future

 Eric A. Deatherage  Library Director  Lee Library, Crowder College    Jennifer K. Johnson  Public Services Librarian  Lee Library, Crowder College   Contacts