DMAIC A FIVE STEP METHODOLOGY TO PROBLEM SOLVING 1

DEFINE 2 DMAIC

PROJECT CHARTER 3 Project TitleProject Type YB/GB/ BB Business Case Problem Statement Goal Statement In scopeOut Scope

SIPOC 4 SUPPLIER CUSTOMERPUTPUTPROCESSINPUT

PROCESS MAP 5 xxxx xxx xxxx

CTQ TREE 6 xxxx

DEFINE TOLLGATE 7

MEASURE 8 DMAIC

MEASUREMENT PLAN 9 Continuous Data Target USL LSL Discrete Data Unit Defect Number of Opportunities List of Opportunities for defect

MEASUREMENT PLAN 10 Measure of Performance Data source and location Sample SizeWho will collect data Closure DateData Period

BASELINE CALCULATION FOR DESCRETE DATA 11

BASELINE CALCULATION FOR CONTINEOUS DATA 12

MEASUREMENT SYSTEM ANALYSIS 13

MEASURE TOLLGATE 14

ANALYSE 15 DMAIC

ROOT CAUSE ANALYSIS 16

HYPOTHESIS TESTING SUMMARY 17 X’s IdentifiedData Normal?Hypothesis test performed P- ValueIs X significant?

HYPOTHESIS TESTING 18 Continuous Discrete Continuous 1 Sample t 2 Sample t ANOVA Correlation & Regression Chi-Square Log-Regression Y X

ANALYSE TOLLGATE 19

IMPROVE 20 DMAIC

IMPROVEMENT IDEAS 21 S.NIdentified root cause SolutionsPerceived BenefitsCost / Risk

IMPROVEMENT ACTION PLAN 22 Improvement actions ResponsibilityAction planTimeline

BASELINE CALCULATION POST IMPROVEMENT FOR DISCRETE DATA 23

BASELINE CALCULATION POST IMPROVEMENT FOR CONTINUOUS DATA 24

IMPROVE TOLLGATE 25

CONTROL 26 DMAIC

CONTROLLING X S 27 Standard operating procedures changed Visual controls Mistake proofing

PROCESS CONTROL PLAN 28

CONTROL CHART 29

FMEA 30

CONTROL TOLLGATE 31

PROJECT CLOSURE 32 PROJECT CLOSURE Project highlights Project CTQUnit of Measurement Before Project After ProjectTarget set Statistically proven improvement ? Yes/ No Benefits – Hard or Soft ; $ / Year Participants Presented by Financial Validation completed ?