System Center Operations Manager 2007 Overview Amit Gatenyo Infrastructure & Security Team Lead Dario

Agenda What Is System Center Operations Manager? Increased Efficiency and Control Best of Breed for Windows End to End Service Monitoring Closing remarks

System Center Operations Manager 2007 The end-to-end service management solution that helps you easily monitor your IT services and gain greater control of your IT environment. Increased efficiency and control Simplifies managing your IT environment and improves time to value Role based security, self monitoring infrastructure and improved scalability Best of Breed for Windows Reduced problem-resolution time Reduced TCO of Windows environment End to End service management Proactive management of IT services User perspective monitoring

Increased Efficiency and Control Improves time to value and reduces IT management complexity Role-based security for secure delegation of access to information and task execution Leverages Active Directory Automatically discovers and deploys appropriate monitoring policies New self tuning thresholds Easier to use, customize, and author reports Overview pages and integrated search

Increased Efficiency and Control Amit Gatenyo Infrastructure & Security Team Lead Dario

Best of Breed for Windows Accelerates problem resolution and reduces the TCO of Windows environment Expertise for over 70 Microsoft applications, servers, and clients Agentless exception monitoring via Windows Error Reporting Client monitoring of Vista, XP, and the Office suite Audit collection service archives security logs 3 rd party connectors for integration with other systems

Microsoft SQL Server Enterprise LOB Application Monitoring with Operations Manager 2007 End-to-end visibility into mission critical applications Faster problem resolution using SQL Server knowledge Increased DBA productivity Automate routine management tasks Consolidated view of distributed servers and applications

Management Pack templates and wizards are used to configure watcher nodes to monitor the client perspective A state view provides a summary of all watcher nodes Multiple watcher nodes can be used to give a distributed view of client availability of business critical databases Client Perspective of Databases

Microsoft Exchange Server Proactive End-to-end service monitoring Faster problem resolution using Exchange knowledge Increased Exchange administrator productivity Automated routine management tasks End user monitoring perspective of the Exchange Service End-to-end service management with Operations Manager 2007

Exchange Synthetic Transactions An Exchange server’s health changes to Error Operator drills down by highlighting the problem path using the Diagram View Synthetic MAPI Logon monitor detected a failure which affected the Exchange server’s health state Operator pivots from Diagram View to Alert View to review alert that have recently been generated for Exchange server

Exchange Synthetic Transactions An Exchange server’s health changes to Error Operator drills down by highlighting the problem path using the Diagram View Synthetic MAPI Logon monitor detected a failure which affected the Exchange server’s health state Operator pivots from Diagram View to Alert View to review alert that have recently been generated for Exchange server

Exchange MP Self-Tuning Thresholds It is now possible implement a “zero-configuration” threshold monitor for example to monitor SMTP Queue length It’s no longer necessary to fine tune thresholds manually for each Exchange deployment, role of an Exchange Server. The Self-tuning threshold will automatically learn an appropriate threshold and alert when something is not normal

Best of Breed for Windows Amit Gatenyo Infrastructure & Security Team Lead Dario

End To End Service Management Proactive monitoring of IT service health End user perspective monitoring New service oriented views, dashboards, and reports Easy to use templates and Service Designer 3 rd party management packs for other applications and infrastructure Improves service levels of packaged and Line of Business applications

Capture Knowledge Through Models Models Put knowledge in a structure that software can act upon Used to define the health of complex IT services and systems, including their structure, constraints, and policies Defined Natively and Represented in XML Models are based on the Service Modeling Language (SML) Schema: OpsMgr 2007 models are based on an intermediate version of SML OpsMgr 2007 will continue to consume SML innovation while maintaining backward compatibility SML specification: Microsoft, BEA, BMC, Cisco, Dell, EMC, HP, IBM, Intel, Sunspecification

Basic Health Model of an Entity Entity AvailabilityHealthPerformanceHealthSecurityHealthConfigurationHealth OverallHealth SQL SVR Service Windows Service State

Basic Model - Distributed Application Structure Health Models “Messaging”

End to End Service Monitoring Amit Gatenyo Infrastructure & Security Team Lead Dario

“..Now, when administrators see alerts, they know those alerts are relevant to them and they can take immediate action. The enterprise operates more efficiently—and our administrators do, too.” -- Rodney Orange, Carnival Cruise Lines “Microsoft’s presence in this market sector is sure to shake up the current market leaders.” —Mary Turner, Analyst, Ovum Summit Summary End-to-end Service Monitoring Best of Breed for Windows Increased Efficiency and Control An integral part of Microsoft System Center™ Visit –Learn more about how System Center Operations Manager fits in the Forefront & System Center solution –Download evaluation software

See how great it feels when You’re NOT in control. Have you tried Skydiving?

Thank You! Amit Gatenyo