1. Ravi Sankar Technology Evangelist | Microsoft Corporation http://ravisankar.spaces.live.com/blog

2. Session Objectives Understanding the Challenges in Monitoring a Datacenter Capabilities of System Center Operations Manager 2007 Solution Examples

3. Agenda Introduction Monitoring Distributed Applications End User Perspective Monitoring Agentless Exception Monitoring Monitoring the Security Logs Monitoring Virtual Environment Cross Platform Monitoring & Interoperability Summary

4. IT Delivers Services; Not Servers Web Orders Application Linux Web Server Clients Middleware Virtual Machine Database Physical Network Web Orders Service

5. Monitoring Distributed Applications Today’s enterprise applications are complex and span across multiple computers IT departments have SLA with business on the availability of services SCOM 2007 can monitor the overall health of services by monitoring the various components such as applications and hardware

6. Monitoring Distributed Application Applications/component s that interact to provide a service to an end user Runs on many physical tiers - Scale out, over the internet, disparate networks Heterogeneous components - Legacy applications, Partner Web Services

7. Designing Distributed Applications Leverage Distributed Application Templates Design the top level logical components Capture what you know into the Model Component Groups Relationships It’s an iterative process, you can create/ remove/ update at anytime

8. Distributed Application Templates

9. Monitoring Distributed Applications

10. End User Perspective Monitoring An understanding of “end user experience” is required to gain an accurate view of a service’s operation Synthetic transactions act like an end user of the service and report back the results The synthetic transaction results can be used for reporting or as an alert to possible service problems

11. Synthetic Transaction Diagram

12. Synthetic Transaction

13. Agentless Exception Monitoring Unreported issues can drive reduced uptime and security AEM enables collection, viewing and reporting of application and operating system crashes Allows Enterprises to manage flow of crash information Aggregates error data for reporting

14. AEM – Collection Watson.microsoft.com HTTP(s)://scomserver/Watson \\scomserver\errordata

15. AEM Report - Top N Applications

16. AEM Report -Top Errors

17. Agentless Exception Monitoring

18. Monitoring the Security Logs Windows security log is used for generating compliance reports and performing security analysis But all the events generated by Windows audit policies are stored in local computers Audit Collection Service (ACS) can extract and store Windows security logs for later analysis and reporting

19. Audit Collection Service

21. Monitoring the Virtual Environment Separate virtual machine monitoring infrastructure add complexity to the IT environment Tight integration with applications would help resource optimization Performance and Resource Optimization (PRO) feature in SCVMM 2008 can act upon the data provided by SCOM 2007

22. Performance And Resource Optimization (PRO)

23. PRO Tips

24. Cross Platform Monitoring & Interoperability Organizations need end-to- end visibility into the health and performance of IT infrastructure Often this infrastructure is comprised of a complex mix of different operating systems SCOM 2007 Cross Platform Extensions allow monitoring of Linux & Unix systems SCOM 2007 connectors for HP Openview & IBM Tivoli allows interoperability

25. SCOM 2007 CPE Architecture

26. Cross Platform Extensions

27. Summary Today’s heterogeneous IT environment requires an integrated management approach. Microsoft System Center suite covers all aspects of IT infrastructure management System Center Operations Manager 2007 is an integrated monitoring solution for Windows, Linux and Unix systems covering both physical and virtual environments Reduce Complexity and Save Cost!!

28. References SCOM Management Pack Catalog http://technet.microsoft.com/en-us/opsmgr/cc539535.aspx SCOM Extensions by Quest http://www.quest.com/system-center/monitoring- diagnostics.aspx

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30. Contact (optional slide) Blog Address http://ravisankar.spaces.live.com/blog Email Address ravi.sankar@microsoft.com

31. © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.