1 SEWP Customer Meeting

2 Agenda  Intros  General Concepts  Customer Service / Ordering  Contract Overview / Fair Opportunity  Tools  Wrap-up

3 Agenda  Intros  General Concepts  Customer Service / Ordering  Contract Overview / Fair Opportunity  Tools  Wrap-up

4 Types of Federal Contract Vehicles  GWACs 4 OMB Authorized Executive Agents - Commerce, GSA, NIH, NASA - NASA is authorized by OMB to manage SEWP as a GWAC Based on Clinger-Cohen Act Economy Act determination not required for GWACs Open to All Federal Agencies and Their Authorized Support Contractors  Franchise Funds Provide Procurement Support Authorized by OMB - Department of Interior, Department of Treasury, GSA  MACs / IACs Rules / Authority / Agreements not always clear

5 SEWP Mission and Scope  SEWP Scope == IT Product Solutions All Types of IT and IT Related Products (Hardware, Software, Network Communications, Audio-Visual, Supporting Technology, Cost per copy) Maintenance / Warranty / Product Training Firm Fixed Price Product Based Services - Planning, Installation and Implementation Services – not limited - 10% Limit on Consulting Services in Support of Purchased Products “ To serve up fresh technology for federal agencies”

6 SEWP Specific Line Items  5 Variable priced CLINS on every SEWP IV Contract SEWP-Z: For SEWP 0.6% fee CREDIT-Z: For Credits TRAVEL-Z: For Travel in support of in-scope services - Must follow GSA Travel pricing and regulations DELIVERY-Z: For delivery and shipping costs OPEN-Z: For Open Market Items - Items within SEWP’s scope but not currently on contract - Total price of all OPEN-Z CLINs must be below micro-purchase limit ($3,000)

7 SEWP Philosophy  Integrity is Key  Flexibility Generic / commercial contracts  Control and Constraint Government oversight and control over all contract activities After 14 years and over 150,000 orders, SEWP has had to cancel only one protested order  OMB GWAC = Must be Adaptable and Open to All Federal Agency Needs

8 Agenda  Intros  General Concepts  Customer Service / Ordering  Contract Overview / Fair Opportunity  Tools  Wrap-up

9 SEWP Vision & Customer Service  Advocate for Agencies Call, call, call Help Desk – / RFQ, Search, FAQs, etc.  Training /Outreach FREE on-site training on Contracts, SEWP Program, and Tools Meetings / Retreats / Conferences  Quality Assurance / Past Performance “To be the premier customer-focused contract vehicle for federal government purchases of IT products”

10 SEWP Program Processes  On-Line Contract Database of Record All contract items reviewed for scope and pricing Technology Refreshments within hours of requests  Processes for Oversight, Compliance and Monitoring Extensive reporting and tracking All Orders Reviewed - Orders over $100,000 reviewed by senior management for scope Continuous interaction with Contract Holders Electronic processes for efficiency and accuracy SEWP Fair Opportunity Form – required for orders over $5 million  1 Business Day Turn-around

11 Contract As If Your Own  Delivery Order Against Existing Contract  Commercial Based and Flexible Contracts Additional Ts & Cs may be added to orders  Agency Specific Policies  Contracts / Forms On-line Typical Contract Action Forms on-line

12 Support for Procurement Lifecycle  Pre-Order Support Online Search and Quote tools and RFQ tracking Answer questions on quotes and processes  Order Processing Accept, check, process and forward orders (includes credit cards) Reconcile and track orders  Post-order Support Process and post order status data Assist in order resolution and QA checks on order satisfaction Purchase request submitted to CO Agencies SEWP Vendors Contracting officer approves purchase Orders submitted to SEWP BOWLSEWP verifies and enters orders in SEWP dbSEWP submits orders to vendorsOrders monitored for delivery Orders delivered

13 Purchase from Existing Contracts  Authorized Support Service Contractors may Utilize SEWP Contracts as Part of Their Government Contract Authorization Letter from Support Service Contractor’s CO (Contracting Officer) - Authorization required on an individual support service contract basis Appropriate FAR 51 requirements must be met List of Authorized Support Service Contractors available on SEWP website

14 Save Money: Low Prices, Tiny Fees Order AmountFee Percentage $0 to $1,666, % $ 1,666, and upCapped at $10,000 Comparison to other major IT Contract fees: - GSA Schedules: 0.75% (built in) with no cap - NIH ECS GWAC: 1% with no cap Program budget is self contained NASA provides no direct SEWP funding No SEWP funding is provided to NASA except for overhead costs  Fee may be either a separate line item or included in product pricing

15 Agenda  Intros  General Concepts  Customer Service / Ordering  Contract Overview / Fair Opportunity  Tools  Wrap-up

16 SEWP by the Numbers 38 Competed Prime Contractors; 21 Small Businesses 6 SDVOSB 700,000+ IT products (SEWP IV as of Sept ‘07) Manufacturers (SEWP IV as of Sept. ‘07) 7 Year Contracts $5.6 Billion Contract Limit

17 SEWP = Fair and Reasonable Pricing  Combined Buying Power and Internal Competition Drives Competitive Pricing  Less Than or Equal to GSA Price  Pre-competed, Pre-negotiated Contracts Multiple Competitions (Groups)

18 Contract Holder Groupings  4 Competed Groups Group A (OEMs and Value Added Resellers(VARs)): 9 Contract Holders Group B: SDVOSB Set-asides (VARs): 6 Contract Holders Group C: Small Business Set-asides (VARs): 12 Contract Holders Group D: Non-Set-aside (VARs): 15 Contract Holders  1 Non-Competed Group Group E: Non-competed 8(a) set-asides

19 Fair Opportunity  Fair Opportunity MUST BE provided within a Grouping Opportunity may be provided across multiple Groupings  Fair Opportunity Applies to any Multi-award Order FAR (b) Process for Fair Opportunity (per FAR) is at CO’s Discretion  SEWP Web Tools Provide Assistance To determine suggested sources you can use: - Manufacturer List - Search (part number) For Fair Opportunity: - RFQ

20 Group A  Computer System OEMs and Value Added Resellers Dell Force 3Small, Minority-Owned HP IBM James River TechSmall MPCSmall PCMall / GMR SGI UNISYS

21 Group B: SDVOSB Set-Aside  Value Added Resellers Alvarez Associates FedStore GovWare / Microtech LLC i3 Knight Point Three Wire

22 Group C: Small Business Set-Aside  Value Added Resellers Blue Tech8(a) / Woman-Owned / Hubzone CounterTrade Products8(a) / Woman-Owned FCNWoman-Owned GC MicroWoman-Owned Intelligent DecisionsMinority-Owned iGov Immix Merlin8(a) / Veteran-Owned Red River Sword and ShieldVeteran-Owned Technica8(a) / Veteran-Owned TKC Integration8(a) / Alaskan Native Co.

23 Group D: Full and Open  Value Added Resellers Apptis Best Buy CDW-G CounterTrade Products(also Group C) Small 8(a) / Woman-Owned DataLine GovConnection GTSI Immix(also Group C)Small Business Lanier/Ricoh(Printer OEM) PCMall / GMR(also Group A) Presidio SoftChoice Unisys(also Group A) Emtec WWT

24 A Sampling of SEWP Manufacturers

25 Group E: 8a Set-Aside (non-competed)  Non-Competed 8(a) Set-aside Contracts Primarily product based services Complement Prime Vendor (competed) contracts Limited to $3.5 million per contract Currently 1 Contract Holder  FY07 Plans Transition PSI Technology from SEWP III to SEWP IV Add 4-6 set-asides including 8(a) SDVOSBs Set-aside selection based on: - Government recommendations - Company capabilities as they relate to SEWP scope - Geographic coverage

26 Agenda  Intros  General Concepts  Customer Service / Ordering  Contract Overview / Fair Opportunity  Web  Wrap-up

27 SEWP customer service contacts Webwww.sewp.nasa.gov 24x7x365 Get answers within 24 hours Helpline Mon–Fri, 7:30 AM–6:00 PM ET Fax Fax orders Orders orders MailMailstop 720.S, NASA GSFC, Greenbelt, MD 20771

28 The SEWP Management team Program Mgr. / CoTR Joanne Woytek Deputy Program Mgr. Pat Logan Operations Manager Dave Heimann Contract Holder Relationship Manager Al Marshall Alexander.Marshall- Business Architect Marcus Fedeli

29 Thank You! V. 10/14/07