E-LEARNING THAT WORKS : THE GTT CASE STUDY Present

The Education Challenge  Costs are rising  On the job training not possible, or not feasible with traditional training  Theoretical training leaves massive gap between certification and being able to do the job  Not enough teachers, schools  Education methods are inefficient  Training materials are quickly outdated  Slow and costly to produce materials  Quality of training varies, many subject to poor education  Not delivering the results needed by the economy

The challenges to companies  Multidisciplinary work ethic missing  Need for lifelong learning culture  Little/ no integration between theoretical training & experiential learning  Learners thinly spread over large area  Inconsistent training globally  No gauging and calibration of staff

The e-learning trend  Companies/Governments recognise it to be the only way to address their urgent and massive needs  Spend is growing rapidly (Trillion by 2004)  learnerships by 2005  Current providers unable to fully provide learnerships  Young already have the Internet culture  Other economic and social activities moving onto web (e-business, e- governance)

Issues with current e-learning offerings  Mentoring angle lost – only superficial questionnaires used to gauge student competency  Inefficient learning methods are reinforced i.e. content push, electronic text books  Functionality just tagged together, no process  Cost of content production  Time taken to produce content too long  Updates, improvements problematic  Content often requires physical distribution  Most not web friendly

The 3 rd generation e-learning edge  Enhances human interaction  Enhances contact interaction  Understands learning/people behaviour, particulary the way they use the Internet  Focus on contextualisation and content pull  Design allows for responsive course development (customisation, speed etc)  Server side delivery powerful, depends on uploading/content development tools  Live not necessary (Learner rules, OK?)  Quest for zero cost content development  Manages implementation and learner momentum

 World first – first SETA accredited learnership completed entirely online  Over 1000 modules completed  80% Market share attained since 2001  Over 700 concurrent learners run by staff compliment of 4 full time staff and 12 contracted mentors  Appointed Lead Provider, TETA F&C Pilot Learnership  TETA Accreditation obtained (SAQA Aligned)  GTT used in South Africa + internationally (19 countries)  Wide consultancies, e- learning & international trade  ISO 9001: 2000 certificated GTT Achievements

 Unique solution providing business and providers a single solution containing:  Learning module  Content development  Mentoring and coaching  Reporting  Administration (proactive and reactive)  3 rd generation e-learning provider  Unique learning philosophy (challenge/question/research/output)  Entirely web based  Learning philosophy that is entirely outcomes based  Extensive, proactive management of learners and learner momentum Why we chose myGUS

The Learning  Learners mentored by the best in the business  Credible and effective on the job training daily  Exponentially higher retention by learners  Learners capable of certification to employment immediately Offering clients the competitive edge  Regions from local towns to countries like Tibet reached  All management done by GTT Midrand  All clients issued with reporting modules to overview live progress and statistics on respective learners The Outcome

GTT has the technological edge on competing providers and has proven that, using the myGUS philosophies and technologies that skills development in Africa can be credibly and effectively managed from cradle to grave via e-learning – leveraging resources exponentially & setting the international trend Conclusion