1. New ideas, New technologies, Old thinking
New ideas, New technologies, Old thinking ? The paradigm shifts for Training in Africa
STRATEGIC SKILLS FOR AFRICA 2004
Norman Auerbach
Sept 2004

2. “When in Africa we speak and dream of, and work for, a rebirth of that continent as a full participant in the affairs of the world in the next century; we are deeply conscious of how dependant that is on the mobilisation and strengthening of the continent’s resources of learning.”
Nelson Mandela, September 1998
Harvard University Address

3. I believe that the desire and ability of an organisation to continuously learn from any source anywhere. and to rapidly convert this Learning into action, is its ultimate Competitive Advantage Jack Welch General Electric

4. ORGANISATIONAL READINESS MOTIVATION + KNOWLEDGE
Why Train ?
ORGANISATIONAL READINESS =
MOTIVATION + KNOWLEDGE
PREPARE WORKFORCE TO BE EFFECTIVE IN NEW MARKETS – AGILE RESPONSE TO ECONOMIC CHANGES

5. The Training Needs are Changing
Need for Incremental knowledge
Technology Upgrades “Fast and Furious”
Multi-Skilling esp Business Skills
Demand for Blended Learning
Meet Employment Equity Commitments
Focus on Learnership Implementation
Just in Time

6. The Training Challenges in Africa
Increasing inflow to Urban areas
Widely dispersed population
High Cost of ILT training
Low salary structures
Need for rapid transfer of Skills
Language constraints
Limited Technology infrastructures
Lack of Qualified Instructors

7. Enabling Technologies
How do we maximise the benefits of the advances in Technologies ?
How Critical is E Learning in achieving our Learning Objectives

8. The Training Challenges in Africa
Increasing people inflow to Urban areas/ Job creation
Widely dispersed population
High Cost of ILT training
Low salary structures
Need for rapid transfer of Skills
Language constraints
Limited Technology infrastructures
Lack of Qualified Instructors
Scalable to meet growth
Simple distribution of Training
Minimise costs
Low cost training methods
Just in Time, efficient transfer
Learn at own speed
Use basic technology with minimum Bandwidth
Constant Quality

9. Benefits of E Learning Reduced Learning Time
Cost efficient and effective
Better retention
Match to technology infrastructure
Ease of Use/ Variable learning speed
Low cost Content development
Availability 24 X 7
Comprehensive Administration (LMS)
Constant Quality
Performance support capability

10. Has eLEARNING Worked
? ? ?

11. Role of eLearning eLearning Performance Support Blended Learning
Enabling
Technology
Performance
Support
Blended
Learning
METHODOLOGY

12. Role of E-learning Methodology Performance Support Blended Learning
Just-in-Time
No Measurement
No Administration
Learning Objects
Assessed/ Mentored
Aligned to Org Readiness obj
Planned/ formal
Integrated with ILT
Tracking
Curriculum Based
Performance metrics

13. Technology Infrastructure
Local
Hosting
Server
Remote site
File
Server PC
Course Content
Assessment
CD’S

14. Technology Infrastructure
Learning Centre
Local
Hosting
Server
Remote site
File
Server PC
Course Content
Assessment
CD’S

15. BANDWIDTH ADSL Broadband/ Digital Satellite Wi Fi
Virtual Private Networks
Dial Up
Intranet
Wide Selection of Delivery Options

16. Old Problems! Discipline Motivation Change Management Lack of Metrics
Reluctance to Innovate
Risk Aversion
Management commitment

17. What should you consider?
Is Training aligned to Business Strategy
Issues you will face in using Technology to expedite training processes
Areas of training can most benefit from using a Blended learning process
Your Organisation’s attitudes to using Blended Learning
Who is Accountable for the success of the Training process?

18. What should you consider?
Distribution of E Learning in outlying areas
Changing the attitudes to using Blended learning
Has your organisation got the Skills to design and implement an E learning solution
Is the bandwidth and Infrastructure available
How will Learner skills be assessed
How do I know my solution has achieved its objectives

19. We Need To MAKE FULL USE OF THE RAPID ADVANCES IN TECHNOLOGY,
TAKE ADVANTAGE OF THE GOVERNMENT INITIATIVES FOR SKILLS DEVELOPMENT,
ADOPT A NEW ATTITUDE TO ADDRESSING THE BUSINESS AND COMMUNITY TRAINING NEEDS
IN ORDER TO ACHIEVE THIS VISION !

20. The Keys to Success THINK STRATEGIC THINK ENTERPRISE
THINK ORGANISATIONAL READINESS
THINK E LEARNING

21. Business Success is less a function of grandiose predictions than it is a result of being able to respond rapidly to real changes as they occur. Jack Welch General Electric