TEMPUS ME-TEMPUS-JPHES “IMPROVEMENT OF PARTNERSHIP WITH ENTERPISES BY ENHENCEMENT OF A REGIONAL QUALITY MANAGEMENT POTENTIALS IN WBC” TEMPUS ME-TEMPUS-JPHES IMPROVEMENT OF PARTNERSHIP WITH ENTERPISES BY ENHENCEMENT OF A REGIONAL QUALITY MANAGEMENT POTENTIALS IN WBC

University of Zenica  About University of Zenica  Mission, Vision, QMS  Organizational structure  Polytechnic Faculty  Mechanical Engineering Faculty

About University of Zenica  Established in October 2000 by the government of Zenica-Doboj Canton  Higher education in Zenica started at the High Technical School in 1959  Since 1961, HTS acts as the Faculty of Metallurgy within the Sarajevo University  University of Zenica today: 8 faculties, 3 university centers, 3 institutes, 40 chairs, 6001 students, 414 academic staff, 47 study programs (26 BSc, 19 MSc, 2 PhD) 

Mission, Vision, QMS  The mission of UNZE is based on two essential components of higher education:  scientific education of students and the adults, through both curriculum and research process, in order to enable them to be productive in their current and future activities  scientific research and innovation linking the university with the environment, economic and cultural events  The mission of UNZE is to be the driving force of social development constantly being guided by the highest international standards of excellence

Mission, Vision, QMS  The vision of UNZE is to become a modern and recognized higher education institution, in a joint academic area of Europe and the world (to be and to remain among the best)  University of Zenica tries to utilize and optimally use available resources in function of overall economic and social development of Zenica and the wider region

Mission, Vision, QMS  Externally evaluated by:  National Agency of Slovenia for Quality in Higher Education (2008)  EUA - European University Association (2009)  Curricula of 4 study programs externally assessed through Tempus project in 2012  Accreditation by National Agency for Development of Higher Education and Quality Assurance initiated in 2012, expected to be finished in 2014  Quality Assurance Teams established in each organizational unit

Quality Assurance  Implemented QA model from ISO 9001:  Key processes and their owners defined  Customers/stakeholders identified  Procedures developed and constantly updated  Documentation standardized (3 levels)  Permanent education of employees  Quality management boards established and QA managers appointed at UNZE and at each unit  Annual internal evaluation reports  Customer satisfaction measurement  Measurement and control of quality indicators  IT support

Quality Assurance Senate Rector’s Ofice Vice-rector for quality and international cooperation UNZE Quality Committee UNZE Quality Manager Quality Committee of OU 2 Quality Manager of OU 2 Quality Committee of OU 1 Quality Manager of OU 1... Quality Committee of OU 11 Quality Manager of OU 11 Organizational Units (OU): 1 – Rectorate 2 – Faculty of Metallurgy and Materials 3 – Faculty of Mechanical Engineering 4 – Faculty of Education 5 – Faculty of Health Care 6 – Faculty of Economics 7 – Islamic Pedagogical Faculty 8 – Faculty of Law 9 – Polytechnic faculty 10– Students’ Dormitory Centre 11– Metallurgical Institute “Kemal Kapetanović” Structure of QA system at UNZE

Organizational structure

Polytechnic Faculty  Youngest organizational unit in UNZE  Established in 2011, with two study programs: Civil Engineering and Production Engineering  Uses premises and majority of staff from the Mechanical Engineering Faculty  Strong (inter)national cooperation with industry and academia

Mechanical Engineering Faculty  Established in 1977  Integrated into UNZE in 2005  graduated engineers until today  5 study programs: Mechanical Engineering, Engineering Product Design, Maintenance, Environmental Engineering and Management of Manufacturing Technologies  Certified QMS in 2003 according to ISO 9001:2000  Recertification cancelled due to lack of university management commitment

Mechanical Engineering Faculty  International conferences:  TMT- Trends in the Development Machinery and Associated Technologies (since 1994)  Quality (biannually, since 1997)  Maintenance (biannually, since 2010)  EMFM - Environmental and Material Flow Management (since 2010)

Mechanical Engineering Faculty  Publishing:  Conference proceedings  Journal "Mechanical Engineering"  Textbooks  Monographs  Manuals  Founder of two professional associations (AQBIH is EOQ national representative)

Mechanical Engineering Faculty  Postgraduate studies (pre-Bologna):  Quality Assurance  Metrology (Tempus project of 3 universities: Zenica, Maribor-Slovenia, Erlangen-Germany)

University of Zenica  Sabahudin Jašarević, PhD, Assistant Professor  Polytechnic faculty    Samir Lemeš, PhD, Assistant Professor  Mechanical Engineering faculty  