Scottish Government Vision - Effective Practitioner Mike Sabin – Nursing Officer Karen Lockhart – Nursing Officer Jacqui Lunday – Chief Health Professions Officer

The Quality Strategy

Patients’ Rights & Responsibilities Patients want healthcare that is… Caring and Compassionate Clear Communication and explanations Effective Collaboration Clean and safe care environment Continuity of Care Clinical Excellence

Support Worker – level 1 Registered Practitioner – level 5 Associate Practitioner – level 4 Senior Support Worker – level 3 Support Worker - level 2 More Senior Staff – level 9 Consultant Practitioner – level 8 Advanced Practitioner – level 7 Senior Practitioner – level 6 SCN/CQI Initiative Advanced Practice Toolkit Effective Practitioner HCSW Toolkit Project Consultant Succession Planning Flying Start NHS Clinical Academic Careers Initiative Scottish initiatives to support the Career Framework Early Clinical Career Fellowships

Who are we talking about? Nurses & Midwives Allied Health Professionals Band 528,2431,908 Band 614,2904,491 Total42,5336,399 Data source: ISD September 2009

Relationship Based Care PATIENT & FAMILY SELF TEAM

Relationship Based Care PATIENT & FAMILY SELF TEAM

Relationship Based Care PATIENT & FAMILY SELF TEAM

Relationship Based Care PATIENT & FAMILY SELF TEAM

Relationship Based Care PATIENT SELFTEAM SAFE PERSON CENTRED EFFECTIVE

PATIENT AND FAMILY Leadership Teamwork Professional Practice Care Delivery Resources Care Governance Leaders know the vision, act with purpose, remove barriers and consistently hold patients, families and staff as their highest priority.

PATIENT AND FAMILY Leadership Teamwork Professional Practice Care Delivery Resources Care Governance A diverse group from all disciplines and departments who define and embrace a shared purpose and work together to fulfil that purpose

PATIENT AND FAMILY Leadership Teamwork Professional Practice Care Delivery Resources Care Governance Exists to provide compassionate care to individuals and their families. NMAHP practice is key component to complex, inter- dependent healthcare delivery

PATIENT AND FAMILY Leadership Teamwork Professional Practice Care Delivery Resources Care Governance The care delivery system is the infrastructure for organising and providing care to patients and families. The system influences the way in which the activities of care are accomplished, and is built upon the concepts and values of professional NMAHP practice

PATIENT AND FAMILY Leadership Teamwork Professional Practice Care Delivery Resources Care Governance Resource driven practice is one which maximises all available resources, staff, time, equipment, systems and budget

PATIENT AND FAMILY Leadership Teamwork Professional Practice Care Delivery Resources Care Governance Achieving quality outcomes requires planning, precision, and perseverance. It begins with defining specific, attainable and measurable outcomes

Definition A portal for learning Relationship based Person Centred Professional Practice Safe and Effective Dignity, respect and compassion 4 agreed pillars/domains