1. Apprenticeship Promise Progressing Staff as part of the Apprenticeship Promise

2. Key Drivers and Successes Key Drivers Patient & Family Centred Care Personalised Care delivered with dignity and compassion Values & Behaviours Safe from Harm Staff Experience Vision Key Successes HSJ Provider Trust of the Year 2012 NT Awards Best for providing overall care 6 years running - National Inpatient Survey 5 th Highest Rating in the country for Friends and Family Test

3. Staff Progression Part of staff experience vision I am equipped with the skills and knowledge to do my job Be the best you can be High score on staff engagement (3.98) on national staff survey Full engagement of Executive Team and Senior Managers Signed up to Apprenticeship Promise Staff Qualifications Audit – 50% complete to date; 76% of respondees have a minimum level 2 qualification Development of Role Profiles and Career Progression Flowchart

4. Apprenticeship Advanced Apprenticeship Remain in current position IAG Higher Apprenticeship (Non clinical route) Widening Access Programme Pre registration programmes Foundation Degree (Trainee Assistant Practitioner) Future Role Development Assistant Practitioner Registered Practitioner HCA Development Pathway (internal course for new HCAs) Supervisory Management Roles (or further development) Achieving Excellence? (at PDR Review) Intercalate at year 2 Initial assessment LHCH Staff Progression Flowchart for Bands 1-4

5. Example of Role Profile (Healthcare Assistant)

6. Adela’s Story Left school early Started in Trust as a domestic Completed an level 2 apprenticeship (working in Health sector) Secured a HCA post Progressed to an advanced apprenticeship in Health Now seconded to Pre Registration Nursing Programme at LJMU as part of Widening Access Scheme

7. Mark, Neil and Pete’s Story All working as porters Transferred roles to HCA positions Successfully completed Advanced Apprenticeships All have undertaken a Foundation Degree in Assisting Professional Practice (TAPs) 2 now qualified as Assistant Practitioners with 3 rd to complete Jan 2014

8. Summary Staff development culture embedded as part of LHCH Staff Experience Vision A top down commitment to the Apprenticeship Promise has provided strong support from Managers at all levels Clear processes on staff progression has increased levels of staff engagement and motivation Financial support via subsidies provided by NHS Northwest have significantly supported the Apprenticeship Process at the Trust Need to complete a full evaluation of the apprenticeship process by measuring its impact on Patient and Family Experience