Presentation on theme: "Presented By Sheila Lucas Ferris State University NURS 511"— Presentation transcript:
1 Presented By Sheila Lucas Ferris State University NURS 511 Model of Care DesignPresented By Sheila LucasFerris State UniversityNURS 511
2 IntroductionCleveland Clinic use of Zielony Institute Nursing Practice ModelCreates a “Shared Vision”“Cleveland Clinic: Patients First”“Cleveland Clinic Nurses: Delivering on the Promise of World Class Care”Cleveland Clinic (nd). Zielony Insitiute Nursing Practice Model. Colleagues in Care.
3 Description of Model of Care Guiding Principles“Ensures patient Safety and qualityProvides consistent, evidence-based nursing practices based on the nursing process, critical thinking, and role optimizationFostering a healing environment that is patient and family centered, culturally sensitive, compassionate, service oriented and utilizes interdisciplinary collaborationExpecting professionals to be competent, accountable, fiscally responsible, and ethicalLeveraging technology to support nursing practice and increase time with patientsMaintaining regulatory and practice complianceSupporting lifelong learning and teaching”Cleveland Clinic (nd). Zielony Insitiute Nursing Practice Model. Colleagues in Care.
4 Cleveland Clinic (nd). Zielony Insitiute Nursing Practice Model Cleveland Clinic (nd). Zielony Insitiute Nursing Practice Model. Colleagues in Care
5 Why Does This Make Sense? Appropriate staffing of clinical and non clinical staff that supports safe and high quality carePerformance improvement and enhanced communicationEncourages fiscal responsibility among staff membersCreates a patient centered CareInterdisciplinary collaborationGenerates effective communication and relationshipsEffectively uses technology to enhance practiceEnhances Patient SatisfactionUtilizes evidence based clinical managementEncourages lifelong learning and enhancement in professional development
6 Mission:” To provide better care of the sick, investigation into their problems, and further education of those who serve”.Values:“Quality. We maintain the highest standards and achieve them by continually measuring and improving our outcomes.Innovation. We welcome change, encourage invention and continually seek better, more efficient ways to achieve our goals.Teamwork. We collaborate and share knowledge to benefit patients and fellow caregivers for the advancement of our mission.Service. We strive to exceed our patients’ and/or fellow caregivers’ expectations for comfort and convenience.Integrity. We adhere to high moral principles and professional standards by a commitment to honesty, confidentiality, trust, respect and transparency.Compassion. We demonstrate our commitment to world-class care by providing a caring and supportive environment for our patients, patients’ families and fellow caregivers. “Cleveland Clinic (2013). Vision & Values. Retrieved from:
7 Correlation With Mission and Values Empowers NursesTo Critically ThinkHold self and each other accountableMake Patient Centered decisionsIntegrates Employee Engagement and Patient ExperienceCleveland Clinic (nd). Delivering on the Promise of World Class Care: Tying it All Together
8 Inter-disciplinary Concerns Physicians - Issues relating to leadership and decision makingAttending physicians are responsible for decision making but the nursing care can be directed by the assigned RN or Care ManagerSupport Staff – Changes in rolesRN’s coordinate all care and assignmentsLPN’s will be paired with RN who will plan and coordinate patient careLPN role may be expanded to include delivering of treatments, working in outpatient offices, rehab, or subacute sites, and surgical techsNurse Educators – What type of Education will be needed?Formal Charge Nurse Program. Staff orientation to new practice model, RN and LPN access to scope of practiceCleveland Clinic (nd). Zielony Insitiute Nursing Practice Model. Colleagues in Care
9 ImplementationSystem Wide team of “four Associate Chief Nursing Officers (ACNOs),…Human Resource Business Partner and System Executive/Director of Nursing Operations Integration…the chief nursing officers for each of the 11 hospitals” (Small & Small, p.4).Launch materials were disseminated to staff to get excitement startedPresented to Nurse Managers are annual retreatRolled out to Nursing Staff through online education materials, onsite presentations, and mandatory trainingSmall & Small, 2011.p5
10 Evaluation“The Nursing Institute will be tracking the success of the model over time. This success will be measured by tracking improvements in Hospital Consumer Assessment of Healthcare Providers and System (HCAHPS) scores of patient's perceptions of care”Small & Small, p.5)
11 Conclusion Zielony Institute Nursing Practice Model Patient Centered CareBlends Cleveland Clinic mission with nursing missionPromotes nursing leadership and coordination of care
12 ReferencesCleveland Clinic (nd). Delivering on the Promise of World Class Care: Tying it All Together. Retrieved From:Cleveland Clinic (nd). Delivery of the Practice Model at Cleveland Clinic. Retrieved From:Cleveland Clinic (nd). Zielony Insitiute Nursing Practice Model. Colleagues in Care. Retrieved From:
13 References, Cont.Cleveland Clinic (2013). Vision & Values. Retrieved from:Cleveland Clinic (nd). Zielony Insitiute Nursing Practice Model. Colleagues in Care. Retrieved From:Small, D., Small, R. (2011). Patients First! Engaging the Hearts and Minds of Nurses with a Patient-Centered Practice Model. Online Journal of Issues in Nursing 16(2)