© 2005 Avaya Inc. All rights reserved. Avaya ATAC ExchangePlace

2 © 2005 Avaya Inc. All rights reserved. Go to EMEA BP Portal – ATAC ExchangePlace

3 © 2005 Avaya Inc. All rights reserved. Click on ATAC ExchangePlace

4 © 2005 Avaya Inc. All rights reserved. Access ATAC ExchangePlace Select the Appropriate login path NOTE for New Users: See next slide NOTE for Return Users: Click on the RETURN USER link in the launch page Login

5 © 2005 Avaya Inc. All rights reserved. Enter Your SSO Login ID & Password

6 © 2005 Avaya Inc. All rights reserved. Access Product Index Page Initiate Advanced Search BEFORE posting a question: an answer may be there!

7 © 2005 Avaya Inc. All rights reserved. Enter Advanced Search Criteria Search in one product room or all product rooms Insert your key words Insert your date criteria Click “Next”

8 © 2005 Avaya Inc. All rights reserved. Click on Your Product Area of Interest

9 © 2005 Avaya Inc. All rights reserved. Bars denote the length of the threaded discussion Click on the field headers to sort by author, date modified or researching flag Action tool bar Workspace View Questions & Answers Within a Product Workspace

10 © 2005 Avaya Inc. All rights reserved. Ask a New Question Input your Country of origin

11 © 2005 Avaya Inc. All rights reserved. Sign up to receive automatic notification when your question is answered Attach a document to the question Ask a New Question (Cont’d)

12 © 2005 Avaya Inc. All rights reserved. Sign up to receive immediate notification when any new content is posted within a workspace Subscribe for New Content Notification

13 © 2005 Avaya Inc. All rights reserved. You can view ‘what's new’ in a workspace daily or weekly View What's New in an Individual Workspace