1. Avaya Single Sign On (SSO)

2. Applications Covered by SSO
Business Partner Portal
ATAC Exchange Place
Remote Feature Activation (RFA)
Customer Self Service
Avaya Web Ticketing
Business Partner facing PRM and other Siebel tools
(Use “Quick Links” on the SSO landing page to select more applications)

3. Access SSO Login Page
Launch your browser and navigate to to log on to your SSO profile or register a new account on the login page

4. Accept Ts&Cs To Register a New Account
A Business Partner account is required to access EMEA BP Portal and other BP resources: Click “I Accept” at the bottom of the page

5. Fill in the Required Registration Details
A Business Partner account is required to access EMEA BP Portal and other BP resources: the Link ID number has to be entered in the registration form

6. Enter your Login ID & Password and access SSO landing page

7. Manage Your Account Information
Use the “My Account” tab to change your password, modify your settings and enroll for SSO protected applications – proceed with ‘next’ / add more

8. Use the “Profile” tab to change your password
Manage Your Profile
Use the “Profile” tab to change your password

9. Use the “Profile” tab to change your password
Manage Your Profile (cont’d)
Use the “Profile” tab to change your password

10. Use the “Applications” tab to enroll for Avaya applications
Manage Your applications
Use the “Applications” tab to enroll for Avaya applications

11. Enroll for Avaya applications
Manage Your Applications (cont’d)
Enroll for Avaya applications

12. Access SSO Protected Applications via Quick Links on the SSO Landing Page