CD FY09 Tactical Plan Status FY09 Tactical Plan Status Report for Site Networking Anna Jordan April 28, 2009

CD FY09 Tactical Plan Status2 Resolution of Past Action Items: From Tactical Plan for Network Infrastructure Upgrades –Redundant triangle between GCC and other buildings Core GCC switch has been approved, it is in queue to be issued a purchase order –802.11n in deployed system - coverage, capacity, plans for support, impact? Coverage is in FCC and site 38. Purchase Request to add Wilson Hall has been submitted

CD FY09 Tactical Plan Status3 Service Performance Highlights: Operations Service Activity Performance Metric Performance Target Operational Support for CoreDevice Uptime99.9% Operational Support for Other areas (CD owned) Device Uptime99.9% End of Life Equipment (EOL) Replacement% of EOL devices replaced 20% Site networking gets service desk tickets for networking requests, such as additions and changes, which are not related to router uptime. Site networking now has a tool that can provide metrics on router uptime, this information will be available when this tool becomes production. We are moving to an ITIL based system and will be working with the Service Desk to develop and monitor better performance metrics.

CD FY09 Tactical Plan Status4 Service Performance Highlights: End of Life Replacements & Maintenance End of Life system replacement -There are zero dollars in the budget for EOL system -Replacements are not the same as network upgrades - EOL is an ongoing effort.

CD FY09 Tactical Plan Status5 Summary of Project Performance – Network Upgrades (for the period 01-Oct-2008 through 20-April-2009) Project Deliverable / Milestone Initial Completion Target % Complete (0,25,50,75,100) Current Completion Target GCC Add Core Switch9/200925%8/2009 GCC, FCC,LCC Add Access Switches9/200925%9/2009 Upgrade WH Access Switches9/20095% ? Upgrade Switch Supervisor Modules9/200925%9/2009 Upgrade Switch Interface Cards9/200925%9/2009 Upgrade Village Wireless Network9/200925%8/2009 Upgrade VPN System and Capacity9/200975%7/2009 Diagnostic Tools and Utilities9/200950%6/2009 VOIP Production---0%---- Project completion dates are subject to change based on purchase requisition approvals and when equipment arrives.

CD FY09 Tactical Plan Status6 Summary of Project Performance – Network Investigations (for the period 01-Oct-2008 through 20-Apr-2009) Project Deliverable / Milestone Initial Completion Target % Complete (0,25,50,75,100) Current Completion Target VOIP - Pilot9/200990%5/2009 IPv69/200910%9/2009 Network Tools9/ %11/2008 Network Security9/200925%9/2009 Network Investigations is testing and research of new technologies and products

CD FY09 Tactical Plan Status7 Project Highlights: GCC Core GCC core switch purchase request was approved Feb.09, in purchasing queue for purchase order Completion of redundant core triangle action item is dependent on this switch. Deployment can significantly improve overall network performance by opening additional 10G data paths for traffic through core. This will be following the Cisco Enterprise Composite Network Model.

CD FY09 Tactical Plan Status8 Project Highlights: Adding Switches Adding switches to GCC, FCC, LCC –The start of these projects are dependant upon experiment and collaboration requests for service to these computer rooms. –There is a risk is to the customers that need access to these areas if these additions are not completed. –Help Desk and Visual Media Services have been directly placed on an intelligent switch via category 5 cabling –The delay in upgrading the KTI switches can impact users in WH. KTIs fail at a rate of per week and are not intelligent devices which limits configuration options available for end users. –Estimate to remove, repair and put KTIs back in service is approximately $63/hr * 3 hours in labor costs ~ 100k per year –Upgrade proposal was submitted Upgrading WH switches

CD FY09 Tactical Plan Status9 Project Highlights: Upgrade Village Wireless Purchase request for a Cisco mesh solution has been placed. This solution will provide wireless coverage throughout the village.

CD FY09 Tactical Plan Status10 Project Highlights: Other upgrades Upgrade Switch Supervisor Modules –Upgrade of modules are needed to support high performance cards and newer IOS –Switch supervisors have been replaced at WH and FCC Upgrade Switch Interface Cards -Upgraded cards provide faster packet forwarding, and interface speeds -Cards have been upgraded at WH, FCC and GCC Upgrade VPN System and Capacity –Adding VPN licenses will provide path redundancy and increased throughput –Licenses have been purchased and equipment has been racked

CD FY09 Tactical Plan Status11 Project Highlights: VOIP VOIP Pilot –There are 27 phones, 16 desktop and 11 wireless –Additional Requests to be on VOIP: TD Helpdesk –Have their own VOIP but would like to test ours –Requested 1 wireless and 5 desktop phones Site 37 –Have bad copper pairs and can not add more phones –Would like to start with 2 phones TD IB3 –No more copper pairs in their area have requested that new building be VOIP only –We are creating operational dependency on a pilot system

CD FY09 Tactical Plan Status12 Project Highlights: VOIP VOIP Production –Current VOIP system does not have redundancy and all the Unified Communications features, it is a pilot system. Cisco Unified Communications integrates with Microsoft Exchange server and office communicator –If VOIP were to become production additional equipment, consulting and staffing would be needed –The VOIP pilot was successful –Is VOIP the near future direction of the lab or is it to remain a pilot for now?

CD FY09 Tactical Plan Status13 Project Highlights: Network Tools Network Tools –Solarwinds Orion and Netcordia NetMRI were evaluated –Both tools were purchased –Both tools are being implemented in production Working on access to all of network Integration with new Remedy for automatic ticket generation on errors CSI is evaluating Solarwinds to monitor their servers and applications

CD FY09 Tactical Plan Status14 Project Highlights: Network Security & IPV6 One of the areas being investigated is a DNS/DHCP replacement that can support DNSSEC and IPv6 Integration into MISCOMP is needed Looking at appliance based solutions for ease of management and additional security Narrowed list down to two vendors: –Blue Cat –Infoblox Evaluation units on site now

CD FY09 Tactical Plan Status15 Financial Performance: FTE Usage Some of the percentages are lower than expected due to staff shortages Network Investigations and Upgrades FTEs will increase in second half of fiscal year.

CD FY09 Tactical Plan Status16 Financial Performance: M&S (Internal Funding) There are designs under review and equipment being evaluated. –There will be additional purchase requests submitted for the second half of the fiscal year.

CD FY09 Tactical Plan Status17 Tactical Plan Status Summary Status Summary –Budget line item for EOL equipment was reduced to zero dollars –Wilson Hall upgrade proposal was submitted –Village Wireless solution purchase request was submitted –The future direction of the DOE will be DNSSEC and IPV6, site networking is selecting new products. –VOIP pilot was successful, what is the next step? –FTEs usage is lower than expected due to staffing shortages.