VoIP in Disaster & Emergency Response Voice over IP in Disaster and Emergency Response Team Members: Muhammad Ali Mansoor A. Siddiqui Carlos Loarca de Avila Tung Vuhoang Abdul Waheed MidTerm Presentation

VoIP in Disaster & Emergency Response Disaster and Emergency Response? Disasters: 200 million affected every year! 62,000 Deaths Source: IFRC World Disasters Report 2003

VoIP in Disaster & Emergency Response Background Ericsson Response International Relief Organizations –United Nations World Food Program –International Federation of Red Cross and Red Crescent Societies

VoIP in Disaster & Emergency Response Needs of Relief Orgs. Shared communication infrastructure between relief organization camps - improved coordination - reduction of costs Both data and voice communication network Secure, portable, easy to use, deploy and maintain VoIPnet!

VoIP in Disaster & Emergency Response Overview Last year ’ s project Project Goals Network Infrastructure Achieved Milestones Next Steps Conclusion Q&A

VoIP in Disaster & Emergency Response Last year ’ s Project WIDER: WLAN in disaster and Emergency Response secure wireless data network with web services Point to Point Wireless Link Red Cross Network WIDER Network (core)

VoIPnet VoIPnet: Voice over IP in disaster and Emergency Response secure wireless data and voice network with web services GSM, PSTN integration Point to Point Wireless Link Red Cross Network VoIPnet Network (core)

VoIP in Disaster & Emergency Response Main Goal Provide Voice over IP communication between different camps.

VoIP in Disaster & Emergency Response Secondary Goals (1) Communication between Camp (VoIP) and PSTN public phone UN Network Red Cross Network VoIPnet (core system) UN Network Red Cross Network Red Cross Network VoIPnet (core system) VoIPnet (core system) Telephone PSTN UN Network Red Cross Network VoIPnet (core system) UN Network Red Cross Network Red Cross Network VoIPnet (core system) VoIPnet (core system) UN Network Red Cross Network VoIPnet (core system) UN Network Red Cross Network Red Cross Network VoIPnet (core system) VoIPnet (core system) Telephone PSTN Point to Point Wireless Link Laptop

VoIP in Disaster & Emergency Response Secondary Goals (2) Communication between Camp (VoIP) and GSM cell phone

VoIP in Disaster & Emergency Response Additional Features user web interface to manage VoIP account Voice mail Phone book (VoIP phone numbers) Presence function

VoIP in Disaster & Emergency Response Network Infrastructure Servers: - VoIP (SIP) - RADIUS - DNS, DHCP - Web,

VoIP in Disaster & Emergency Response Network Infrastructure VLANs Separate traffic of different organizations Security Authentication Based on certificates in end user computers 802.1x and RADIUS for authentication and authorization QoS Prioritize voice packets Implemented in switches and Access points

VoIP in Disaster & Emergency Response Achieved Milestones Phase 1: A standalone VoIP solution SIP server, User agents, DNS, DHCP Phase 2 : Setting up WIDER Layer 2 and 3 switches and Access Points RADIUS server, 802.1x, Web and Mail servers Phase 3 : Integration of VoIP and WIDER Quality of Service, Mobility issues Main Goal achieved ! (Voice over IP communication between relief organization camps)

VoIP in Disaster & Emergency Response Next Steps Phase 4 : Connection to PBX/PSTN To be designed and implemented Phase 5 : Connection to GSM/GPRS To be designed and implemented Additional Features Documentation

VoIP in Disaster & Emergency Response Conclusion Project is progressing as planned Team members excited about gained technical knowledge Project offers real world practical experience Time Planning is important. confident in our abilities as a team

VoIP in Disaster & Emergency Response VoIPnet „ A phone call can make the difference between life and death. “ -Ericsson Response

VoIP in Disaster & Emergency Response Project Website: Feel free to contact our team for further information. Thank you! Any Questions?