EarthLink 365+. Typical Business Challenges How do I keep my widely distributed workforce better connected and fully collaborating? How can I reduce the.

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Presentation transcript:

EarthLink 365+

Typical Business Challenges How do I keep my widely distributed workforce better connected and fully collaborating? How can I reduce the complexities associated with managing our own suite of collaboration service? Am I spending too much on my collaboration services? How do I ensure our collaboration platform is meeting all regulatory compliance requirements for security, archiving and encryption? Since collaboration is mission-critical, how do I make sure its always up and running with my limited IT staff, and how do I provide backup protection? Are my collaboration services secure from virus attacks and spam? How can I affordably implement collaboration services to enable my employees are as productive as possible?

EarthLink 365+ A Complete Cloud Collaboration Solution –Microsoft® Exchange - hosted messaging solution that delivers the capabilities of Microsoft Exchange Server as a cloud-based service. It gives users rich and familiar access to , calendar, contacts, and tasks across PCs or Macs, the web, and mobile devices. –Microsoft SharePoint® – collaboration software to simplify business intelligence, content management, search, and sharing for intranet and internet sites –Microsoft Lync™ – a single interface unifying voice communications, IM, and audio, video, and Web conferencing Familiar Industry leading applications:

Hosted Exchange – Key Features & Benefits Protection and Compliance Visibility and Control Deployment Flexibility

EarthLink Hosted Exchange Provides users with Professional Exchange enterprise-grade business features including Active Directory Integration, shared calendars/contacts/folders, powerful anti-virus and anti-spam protection, and migration support. Options include –End User Helpdesk support –Blackberry Support - BES – Encryption – Archive –Additional Storage –Outlook Client Licenses –Basic Exchange Mailboxes (OWA only) Upgrade your services to enterprise-class services and gain productivity and efficiency.

Flexibility No requirement to upgrade from Outlook 2003, any version of Active Directory. Optional services are 24x7x365 Helpdesk and Archiving Solutions among others Create sites to share documents and insights with colleagues, partners and customers Create sites to share documents and insights with colleagues, partners and customers TEAM SITES Keep teams in sync and manage important projects INTRANET SITES Keep up to date with company information and news EXTRANET SITES Share documents securely with partners and customers WEBSITES Market your business using a simple public- facing website SharePoint – Key Features & Benefits MY SITES Manage and share personal documents and insights EarthLink 365+ Value Add: Enterprise look and feel of an on premise solution due the tight integration of client’s AD

Flexibility No requirement to upgrade from Outlook 2003, any version of Active Directory. Optional services are 24x7x365 Helpdesk and Archiving Solutions among others Lync – Key Features & Benefits Connect with others through Lync contact photos, activity feed and interactive contact card in Office Move easily from instant messaging into ad-hoc online meetings, including audio, video and screen sharing Conduct online presentations including audio, video, screen sharing and a virtual whiteboard Invite external contacts to easily join online meetings via a PC or web based client Connect with customers and partners through IM, audio and video federation

Flexibility No requirement to upgrade from Outlook 2003, any version of Active Directory. Optional services are 24x7x365 Helpdesk and Archiving Solutions among others Hosted Collaboration Suite (HCS) Exchange Secure IM SharePoint Optional Offline (OST) & Personal Folders (PST) Support  Enterprise Global Address List  Shared Contacts, Calendars, Tasks & Folders  Full Public Folder Support & Resource Mailboxes  Single Mailbox & Single Item Recovery  Secure Instant Messaging & Collaboration  Secure Document Management & Collaboration  Secure Web Access  SaaS Malware Protection (Multi-engine / multi-layered)  Secure Web-based Access  24x7 Staffed Monitoring as a Service (MaaS)  Change Management (SOC 2 Type II Certified)  Wireless Sync (ActiveSync, Good & Blackberry (Rim))  Personal Archive (Virtual PST)  Discovery Archive (eDiscovery)  Compliance Archive (SEC/FINRA)  EarthLink Hosted Collaboration Suite

End-user Helpdesk Support Option 24x7 Live IT Support for EarthLink 365+ end users North American-based single point-of-contact for all of your users IT-related issues Staffed by highly trained customer care specialists, who would generally be considered Level 2 support agents Certifications in Microsoft®, Apple® and mobile device technologies Very first person you talk to will likely be able to resolve your issue And if not, subject matter experts are standing by

10 excellence in delivering exceptional business value with Tivoli software. CenterBeam was recognized for Best Endpoint and Mobility Solution. Enterprise Class Collaborations Solutions Real Single Sign-On™ for any version of Active Directory Antivirus/Antispam protection included Migration support included Complete control with on-line portal Experts maintain and manage your platform No CAPEX or internal IT support required Award winning service EarthLink 365+ Advantages Support Team of the Year – Computer Software & Services Category Outstanding achievement in customer satisfaction 2013 IBM Tivoli Award: Excellence in delivering exceptional business value 10

11 Flexibility No requirement to upgrade from Outlook 2003, any version of Active Directory. Optional services are 24x7x365 Helpdesk and Archiving Solutions among others Why EarthLink 365+ Experience - EarthLink acquired CenterBeam, the original developer of Hosted Multi-tenant Exchange in 1999, 14 years experience Real Single Sign-On™ - with any version of Active Directory. No requirement to upgrade to ADFS 2.0 and AD 2008 Security - Symantec Cloud (MessageLabs) for antispam On Boarding - Migration support included for seamless transition End User Support - Helpdesk Support option for enhanced productivity Flexibility - No requirement to upgrade from Outlook 2003, any version of Active Directory. Bring your own security. Compliance - Optional services include Archiving and Encryption

12 Flexibility No requirement to upgrade from Outlook 2003, any version of Active Directory. Optional services are 24x7x365 Helpdesk and Archiving Solutions among others Enhances productivity with full functionality software Delivers richer capabilities (Portal, ECM, Collaboration) Lowers costs and increases productivity with rich web- conferencing Provides enhanced functionality through better integration Any Version of Active Directory Greatest Functionality with Best User Experience Software and Services to Fit Customer Needs Enterprise Software at Internet Scale Enterprise Capabilities Choice & Flexibility Integration and Support Enables co-existence with on-premises capabilities Supports range of requirements from simple to complex Enables organizations to manage and adapt to change Provides choice of web based or desktop clients Built on proven Internet scale infrastructure Brings a background in enterprise software to new delivery models Delivers enterprise class reliability and security Offers 24/7 dedicated telephone support Integrates with existing, familiar infrastructure Summary: EarthLink 365+ Delivers

13 EarthLink 365+ Delivers More Than MS 365 EarthLink 365+ Cloud Solution delivers 28 features of an on- premises Exchange solution that are NOT available with a MS 365 in the Cloud solution.

14 EarthLink 365+ Hosted Exchange Features vs. MS 365 CategoryFeatureExchange on-prem EarthLink 365+ MS 365 Outlook 2003 support ✓✓✗ OWA login: public/private radio buttons ✓✓✗ Blackberry application push; advanced settings ✓✓✗ DirectoryHierarchical address book ✓✓✗ Global Address List segmentation ✓✓✗ ApplicationsMAPI/CDO access ✓✓✗ Custom OWA themes, logos, add-ins ✓✓✗ Public folders ✓✓✗

15 EarthLink 365+ Hosted Exchange Features vs. MS 365 CategoryFeature Exchange on-prem EarthLink 365+ MS 365 AdministrationPST import and export service ✓✓ ✗ Provision users in multiple datacenters ✓✓ ✗ Multiple on-premises AD forests ✓✓ ✗ Resource forest topologies ✓✓ ✗ Exchange 2007-style Managed Folders ✓✓ ✗ GUI for creating Retention Policies ✓✓ ✗ Multi-mailbox search: export to PST ✓✓ ✗ SecurityS/MIME Control in OWA (IE Only) ✓✓ ✗

16 EarthLink 365+ SharePoint Features vs. MS 365 CategoryFeatureShare Point On-prem EarthLink 365+ MS 365 AdministrationProvision users in multiple datacenters ✓✓✗ Multiple on-premises AD forests ✓✓✗ Resource forest topologies ✓✓✗ SecuritySeparate Web Application (Optional) ✓✓✗ CompositesBusiness Data Connectivity Services ✓✓✗ ContentWord Automation Services ✓✓✗ SitesSecure Store Service ✓✓✗

17 EarthLink 365+ Lync Features vs. MS 365 CategoryFeatureLync On- prem EarthLink 365+ MS 365 AdministrationProvision users in multiple datacenters ✓✓✗ Multiple on-premises AD forests ✓✓✗ Resource forest topologies ✓✓✗ IM Archiving (Optional) ✓✓✗ Federation / Public Internet Connectivity Windows Live, AOL, Yahoo ✓✓✗