ETA Innovation Academy Collaborative Leadership: An Exploratory Dialogue National Apprenticeship Meeting September 26, 2007

ETA Innovation Academy Today’s Objectives: Participants will describe need for a collaborative leadership approach in advancing the WIRED Framework. Participants will assess their leadership tendencies. Participants will identify characteristics and skills important for a collaborative leadership approach. Participants will select self-study resources they can access to support their development as a collaborative leader.

ETA Innovation Academy Our Agenda: To self-examine individual skills To dialogue the characteristics of an effective collaborative leader To link with and leverage the “collective” power of our group To consider areas for personal development – areas to: –Adapt and stretch to meet the needs of role

ETA Innovation Academy Let’s explore! Think of yourself in your role as manager For each of the groups of work behaviors that follow, indicate which of the behaviors BEST represents your management style. Be prepared to discuss your answer and share your perspectives with the group!

ETA Innovation Academy Self-evaluation Tasks/thingsPeople Which word BEST describes the behavior? Why? My strength is in managing:

ETA Innovation Academy VisionaryDetail-oriented Which word BEST describes the behavior? Why? I, generally, tend to be more: Self-evaluation

ETA Innovation Academy EmpoweringDirecting Which word BEST describes the behavior? Why? I, generally, tend to be more: Self-evaluation

ETA Innovation Academy Driven by getting results Driven by developing others Which word BEST describes the behavior? Why? I, generally, tend to be more: Self-evaluation

ETA Innovation Academy Q: Why are YOU here? A: You’re NOT a “lead.” You’re a WIRED Lead(er)! (And a champion for creating tomorrow’s Talent Management System!)

ETA Innovation Academy True or False? Managing and leading are essentially the same.

ETA Innovation Academy On Leadership … Management is more formal and scientific than leadership. It relies on universal skills, such as planning, budgeting, and controlling. Management involves a set of tools and techniques, based on reasoning and testing that can be used in a variety of situations. Leadership, by contrast, involves having a vision of what the organization can become. Leadership requires cooperation and teamwork from a large network of people and keeping the key people in that network motivated to achieve the appropriate transformational results. Good managers are sometimes leaders; good leaders are sometimes managers. The distinction is primarily between action and enabling.

ETA Innovation Academy The WIRED Lead(er): A WIRED Lead(er) must be a: –Charismatic visionary –Inspirational motivator –Intellectual (stimulates innovation) –Executive (performance) coach

ETA Innovation Academy Charisma is... Attributed to leaders who … –Advocate a vision that departs from the status quo –Advocate unconventional methods and innovative successful strategies Demonstrate superior expertise –Make sacrifices, task risks to achieve the vision they expose Not always motivated by self-interest Source: House (1977); “Self-Concept Theory of Charismatic Leadership”

ETA Innovation Academy –Demonstrate confidence and enthusiasm –Inspire with emotional appeals Articulate an ideological vision to justify strategies –Can see opportunities that other fail to recognize –Demonstrate a sensitivity to needs and values of others Charismatic leaders (Cont’d.)

ETA Innovation Academy WIRED Lead(er)s 1.Articulate an appealing vision 2.Use strong, expressive forms of communication while delivering the vision 3.Demonstrate personal risk and self-sacrifice to attain the vision 4.Communicate high expectations 5.Express confidence in the regional team 6.Model successes consistent with the vision 7.Proactively manage the group’s impression of them as a leader/coach 8.Build relationships within the group 9.Empower the group

ETA Innovation Academy Elements of an Effective Leader: Your Role as Coach Focus on the region - what is most urgent for them You are not the expert but you are in the role of “holding up a mirror” for the region to see more clearly the way forward Your intent is transparent and you are helping the region to break through faster Use powerful questions to … –Ignite new thinking and creativity –Reveal blind spots –Catalyze innovation for transformation

ETA Innovation Academy Cycle of Diagnosis & Intervention 1.Focus the conversation –Ask questions to breakdown larger issues –ID the gap between current reality and goal –Clarify outcomes and measures of success –Listen for reactions -- reinforce 2.Explore Possibilities –Clearly/forcefully articulate the vision –Ask questions to explore the region’s big picture –Use past successes (other WIRED regions?) to validate vision 3.Plan the Action –Use questions to identify steps –Explore potential consequences (positive and negative of action)

ETA Innovation Academy Planning for Individual Success Think of your own self-evaluation of your individual work role strengths. Compare that to our discussion of behaviors required of a WIRED Lead(er) In your NEW role as WIRED Lead(er) … –Where will you need to s-t-r-e-t-c-h and adapt? –What resources and tools can you use? –What questions do you have? –Where will you seek the answers?

ETA Innovation Academy Lead(er) Behaviors: Charismatic visionary I need to developI’m at “mastery” Where are you on this continuum?

ETA Innovation Academy Lead(er) Behaviors: Inspirational motivator I need to developI’m at mastery Where are you on this continuum?

ETA Innovation Academy Lead(er) Behaviors: Intellectual stimulation I need to developI’m at mastery Where are you on this continuum?

ETA Innovation Academy Lead(er) Behaviors: Executive performance coach I need to developI’m at mastery Where are you on this continuum?

ETA Innovation Academy Acting on Individual Development! In your NEW role as WIRED Lead(er) … –Where will you need to s-t-r-e-t-c-h and adapt? –What resources and tools can you use? –What questions do you have? –Where will you seek the answers?

ETA Innovation Academy “In a global economy, the government cannot give anybody a guaranteed success story, but you can give people the tools to make the most of their own lives.” —WJC, from Philip Bobbitt, The Shield of Achilles: War, Peace, and the Course of History

ETA Innovation Academy “I am a … Dispenser of Enthusiasm!” —Ben Zander

ETA Innovation Academy “A key – perhaps the key – to leadership is the effective communication of a story.” —Howard Gardner, Leading Minds: An Anatomy of Leadership

ETA Innovation Academy “A leader is a dealer in hope.” — Napoleon

ETA Innovation Academy “IF you’re a leader … now would be a good time to lead.”