Enhancing the Power of MOTOTRBO SL Radios. TELDIO HOSPITALITY SOLUTION

TELDIO APPLICATIONS Five applications running simultaneously on one radio

VALUE-ADDED BENEFITS Guest Satisfaction Customer Service Facilities Management Operational Efficiency Cost Savings Employee and Guest Safety Well-Equipped Mobile Worker HOSPITALITY

Guest Satisfaction  Facilities Management  Employee and Guest Safety GUEST SATISFACTION Advanced Telephony Interconnect Alarm Management & Notification PBX Integration for Seamless Connectivity Call supplier from radio Front Desk Relaying Guest Request Twin desk phone and radio Call kitchen services Guest dialing into radios for requests

Guest Satisfaction  Facilities Management  Employee and Guest Safety GUEST SATISFACTION Advanced Telephony Interconnect Alarm Management & Notification PBX Integration for Seamless Connectivity “With the old way, it took 10 minutes to reach house keeping. With MOTOTRBO and RBX, the process is rolling within 30 seconds. A couple of minutes can make all the difference to the guest waiting.” [ [ —Steve McGuire, Director of engineering for the JW Marriott San Antonio

Guest Satisfaction  Facilities Management  Employee and Guest Safety GUEST SATISFACTION Decrease Response Times and Increase Reliability Advanced Telephony Interconnect Alarm Management & Notification Customer Request Task Notification Service response Ticket Tracking

Guest Satisfaction  Facilities Management  Employee and Guest Safety GUEST SATISFACTION Advanced Telephony Interconnect Alarm Management & Notification Streamline Communication for Rapid Customer Service “This system gives me full assurance that when a task needs to be completed, someone has taken responsibility and completed the job. My team is more effective, can perform more tasks and I have peace of mind that the job is getting done.” [ [ —Susan Harper, Staff Supervisor Grand Hyatt Hotel

Guest Satisfaction  Facilities Management  Employee and Guest Safety FACILITIES MANAGEMENT Dispatch, Manage, Track and Notify Fire Door Refrigeration Alarm Management & Notification Advanced Telephony Interconnect

Guest Satisfaction  Facilities Management  Employee and Guest Safety FACILITIES MANAGEMENT Alarm Management & Notification What Does That Mean? Immediately notify staff of new tasks on their mobile device Intelligently allocate tasks based on work schedules, required competency and location/proximity Access reports of open, in progress and completed tasks Advanced Telephony Interconnect

Guest Satisfaction  Facilities Management  Employee and Guest Safety FACILITIES MANAGEMENT Efficient Inter-departmental Communications Alarm Management & Notification Security Guard Housekeeping Maintenance Advanced Telephony Interconnect Phone to talkgroup conversations Ex: Hotel Staff Member notices a leak in room 534 and calls the maintenance talkgroup for immediate response Radio to telephony connectivity Ex: Maintenance placing a call to a supplier when fixing an asset

Guest Satisfaction  Facilities Management  Employee and Guest Safety EMPLOYEE AND GUEST SAFETY Enable Workers to Stay Connected Advanced Telephony Interconnect Alarm Management & Notification Man Down Notifier Centralized Lone Worker Dial 911 directly Notify of emergency Connect to Security

Guest Satisfaction  Facilities Management  Employee and Guest Safety EMPLOYEE AND GUEST SAFETY Emergency Call Box Integration Advanced Telephony Interconnect Alarm Management & Notification Man Down Notifier Centralized Lone Worker

Guest Satisfaction  Facilities Management  Employee and Guest Safety EMPLOYEE AND GUEST SAFETY Advanced Telephony Interconnect Alarm Management & Notification Man Down Notifier Centralized Lone Worker Provide Emergency Call Buttons to Employees and Guests

Guest Satisfaction  Facilities Management  Employee and Guest Safety Maintenance Crew Security Guard Green Keeper EMPLOYEE AND GUEST SAFETY Advanced Telephony Interconnect Alarm Management & Notification Man Down Notifier Centralized Lone Worker Ensure Lone Workers are Always Monitored “Our green keeper broke his pelvis when his golf cark flipped. He was unable to reach his radio and it took several hours before he was located and treated.” [ [ —Dylan Matthews, CEO of Celtic Manor Resort

HOSPITALITY SOLUTION Sample Hospitality Solution Architecture

HOSPITALITY BUNDLES PBX Integration Work Ticket Management Integration Fire Alarm Integration Other Alarms - Elevator Alarm Integration - Access Control Monitoring - Freezer Monitoring - HVAC Monitoring Lone Worker Monitoring Facilities Management Radio

HOSPITALITY BUNDLES Maintenance Radio Security Radio Housekeeping Radio

CASE STUDY Increase employee and guest safety, decrease response times and save $100K in annual cost savings JW Marriott San Antonio Resort Texas, USA Company Profile Largest J.W. Marriott resort in Texas 1000 rooms, 140,000sq. Ft. of convention hall space, 6 acre water park, 700 acre preserve and 36 hole TPC golf course Problem JW Marriott Hill Country Resort wanted to ensure that its new flagship property exceeded high standards for guest satisfaction, all while lowering operational costs by eliminating cell phones Solution 400 MOTOTRBO XPR6550 radios in Capacity Plus mode Teldio’s RBX +Plus allows advanced radio to phone interconnect and empowers two-way radios with additional functionality

CASE STUDY Enhance initial communication investment and gain significant cost savings Grand Hyatt Melbourne Hotel Melbourne, Australia Company Profile The Grand Hyatt Hotel in Melbourne is 33 stories high, has 547 rooms, luxury five star suites, conference facilities and a health center. The hotel is supported by over 120 staff Problem Hyatt’s Management team wanted to maximize its communication investment by automatically linking resource management and safety services to employee radios, pagers and mobile phones Solution Alarm Control System (ACS) configured to interpret alarms from the Resource and Building Management systems using a single interface and automatically notify appropriate personnel

CONTACT US Karen Kopel (US West Region) Ext 1707 Byron Martineau (US South East Region) Ext 1718 Byron Martineau (US South Central Region) Ext 1718 Bob McCook (US Central/North East Region) Ext 1710 Chris Sisto CANADA Ext 1728