Project Management Key Concepts “In the Business World, everyone is paid in two coins: Cash and Experience. Take the experience first; the cash will come later” Harolds Geneen ITT CEO

Why Project Management?

Benefits of Project Management Improves Customer Relationships Lowers Cost of Projects Improves the Quality of Projects Improves the Delivery Schedule of Projects

What is a Project?

What You Should Do First Get Organized Solicit Support Identify “Go To” People Set Expectations Meet with Stakeholders

Project Management Process Groups Initiating Planning Executing Monitoring and Controlling Closing

Project Charter Why is a Project Charter Important? Who should Write a Project Charter? When should the Project Charter be Developed?

Project Charter for Summerville Police Project Title: Improving the Overall Physical Fitness of the Officers of the Summerville Police Department Project Start Date: May 18, 2012 Project End Date: December 30, 2012 Budget Information: The city of Summerville has allocated $28,495 for this project. Approximately 68% of these costs will be for personnel, while the other percent will be for equipment, supplies and consultants. Project Manager: George Watts (440)

Project Charter for Summerville Police Project Objective: – Develop a fitness center that will: Support regular exercise by Officers Keep officers fit for duty Decrease muscular-skeletal problems (40%) Decrease cardiovascular incidences (20%) Increase return to duty rate (10%)

Project Milestones: Approval of Project Charter May 19, 2012 Hold Project Kick-Off Meeting May 21, 2012 Develop Project Plan May 31, 2012 Verify & Valid User Requirements June 5, 2012 Renovate Physical Location August 30, 2012 Procure Equipment September 30, 2012 Office Fitness Evaluations October 10, 2012 Train Officers on Equipment November 1, 2012 Ribbon Cutting December 1, 2012 Project Lessons Learned Report December 30, 2012

Success Criteria: The project will be successful if Summerville Police reduces the amount of sick time related to cardiovascular incidences by 20 percent, muscular-skeletal incidents by 40 percent, and lower the average resting pulse of unfit employees by 5 beats per minute during the second full year of the project.

Approach 1. Officers will receive a physical exam 2. Renovate basement of the Police Department as a workout room 3. Purchase fitness equipment 4. Train Officers 5. Open for business

Roles and Responsibilities: Name and SignatureRolePositionContact Information Lieutenant StoneProject Dr. Farron UpdikeConsulting Dr. N. CruncherEvaluation ConsultantProfessor of Summerville City CouncilFunding City Council Friends of the Summerville Police DepartmentFunding Community Members Will add as they provide support Comments: City Council voted 4 out of 5 to approve this project. The Police Chief stated this “will improve the condition of his force and aid in public safety”. The head of the police union stated “this is a good benefit for my members – I would like to thank city council”. In a public meeting 98% of the comments were positive.

Project Kick-Off Meeting Why is it Needed? What are our Goals for the Meeting? What Results do we want to Achieve?

Improving the Overall Physical Fitness of the Officers of the Summerville Police Department Meeting Date May 21, 2012 Meeting Objective: Get the project off to a good start by introducing key stakeholders, reviewing project goals, and discussing future plans Agenda: Introductions of attendees Background of project Review of project-related documents (i.e. business case, project charter) Discussion of project organizational structure Discussion of project scope, time, and cost goals Discussion of other important topics List of action items from meeting

Project Kick-Off Meeting ACTION ITEM ASSIGNED TO DUE Date Date and time of next meeting:

Project Team Skills Building Leadership on Hard Issues Communicate more than less Understand Project Scope Weekly “Short” Status Meeting Open Door Policy Help Solve Problems – Mentoring

Pitfalls General Business Requirements Scope Creep Trying to do a Project on the Cheap New Process or Technology Conflicts (Good/Bad)

Questions? Your turn!

global.cmich.edu/pdWebinars