Building the World’s Best Business Applications Damir Huljev Direktor razvoja poslovanja INFODESIGN d.o.o.

© 2003 Progress Software Corporation2 Simplify your business Progress Software Corporation Progress Software Dedicated to business application productivity

© 2003 Progress Software Corporation3 Simplify your business The World’s Best Business Applications Agenda Tony Vallin Global Director of IT Transitions Optical – November 2002 “If I had to make the decision all over again, I’d definitely use Progress.” n Business Applications Today n Simplifying Your Job n Who Makes Progress n PSC – A Solid Foundation

© 2003 Progress Software Corporation4 Simplify your business The Business Value of IT “IT has no mandate other than the mandate from the business.” Gartner Group October, 2002 “The only function of business is to provide customer value.” Peter Drucker, Business 2.0 “With flat budgets and decreased spending, organizations need to better use existing investments and learn to decrease costs while increasing efficiency.” Colleen Niven, AMR November, 2002

© 2003 Progress Software Corporation5 Simplify your business WIN new business Business Priorities Grow Profit Grow Revenue Gain new efficiencies For Competitive Advantage  Improve critical business processes  Provide up-to-date Information  Exploit existing and new technologies

© 2003 Progress Software Corporation6 Simplify your business Enterprise Distribution ERP Typical Application Architectures Subsidiary CRM Order Entry Sales SFA Order Entry Partners Order Entry Inventory Finance AR GL Supply Chain Self-Service eCRM E-Procurement Improve Customer Service and Lower Transaction Costs

© 2003 Progress Software Corporation7 Simplify your business The World’s Best Business Applications Agenda Cristof Thomas DaimlerChrysler Services Management, September 2002 “We selected OpenEdge because it is based on open standards and offers the easiest system to implement and administer.” n Business Applications Today n Simplifying Your Job n Who Makes Progress n PSC – A Solid Foundation

© 2003 Progress Software Corporation8 Simplify your business the Progress Company Develop, Deploy, Integrate, & Manage We simplify the job of creating the world’s best business applications.

© 2003 Progress Software Corporation9 Simplify your business Kaiser Permanente Makes Progress in Healthcare  Fastest Implementation  Lowest Cost of Ownership  Unparalleled Reliability

© 2003 Progress Software Corporation10 Simplify your business Enterprise Distribution ERP Business Application Landscape Subsidiary CRM Order Entry Sales SFA Order Entry Partners Order Entry Inventory Finance AR GL Supply Chain Self-Service eCRM E-Procurement Improve Customer Service and Lower Transaction Costs ODBC J2EE SQL HTML WML JMS SOAP SSL JDBC HTTP XML Web Services Enterprise Nervous System SOA SODA WSDL UDDI Real-Time Enterprise

© 2003 Progress Software Corporation11 Simplify your business Applications Application Framework Integration Services Application Server Data Management Client Processing Business Processing Analytical Processing App. Mgmt. Security Development Tools OpenEdge  : Simple, Integrated, Open “With OpenEdge, Progress has assembled the key pieces of a comprehensive platform for building e-business applications…” Steve Hendrick, VP, IDC June 2001 XML HTML JMS WML Java JMS SSL J2EE HTTP SQL SOAP ODBC JDBC XML HTML JMS WML Java JMS SSL J2EE HTTP SQL SOAP ODBC JDBC

© 2003 Progress Software Corporation12 Simplify your business OpenEdge  : Providing Value Development Simplify the development of sophisticated business applications Deployment Empower users with flexible, cost- effective, platform independent solutions Integration Make it easy to collaborate by providing industry-standard integration Management Optimize the performance, administration, and availability of critical information assets.

© 2003 Progress Software Corporation13 Simplify your business “The Lowest Cost of Ownership Belongs to Progress” Aberdeen Group Jan Platform Cost of Ownership $0 $10,000 $20,000 $30,000 $40,000 $50,000 $60,000 $70,000 SQL Server 2000 Development Tools Administration Training Support Administration Support Training Development Tools Upgrades Deployment Initial Licenses Progress OpenEdge Deployment Initial Licenses

© 2003 Progress Software Corporation14 Simplify your business The World’s Best Business Applications Agenda Chris Noden Head of Development, Monstermob, Sept “We have received high praise and accolades from other technology-driven companies, and all our partners and clients are astonished at the power in our systems. We definitely have the Edge.” n Business Applications Today n Simplifying Your Job n Who Makes Progress n PSC – A Solid Foundation

© 2003 Progress Software Corporation15 Simplify your business $2,700,000,000 Annual revenue in the U.S. alone1,250,000 Customer records in their Progress database10,000 Customer calls per month via their customer relationship system developed by Wilke/Thornton500% Increase in customer calls after implementation28 Offices worldwide0 DBA Who Makes Progress in Beverages Tropicana

© 2003 Progress Software Corporation16 Simplify your business $X,X00,000,000 Annual revenueXX,000 TransactionsX00% Improvement in Business0 Progress Value – “Simplify” Who Makes Progress in Industry Your Customers Story Here!

© 2003 Progress Software Corporation17 Simplify your business The World’s Best Business Applications Agenda Colleen Niven AMR, September 2002 “Companies that can deliver solid and consistent financial results are more likely to be put on the short list…” n Business Applications Today n Simplifying Your Job n Who Makes Progress n PSC – A Solid Foundation

© 2003 Progress Software Corporation18 Simplify your business #86 in Five Year Return on Equity

© 2003 Progress Software Corporation19 Simplify your business $300* $.62* 300 FY01FY03FY02 0 $Millions Annual Revenue and EPS Analysis 0 Total Revenue Earnings per Share 1.00 $ FY01FY03FY02 $273 $264 $.46 $.54 *Per Analysts’ Estimates

© 2003 Progress Software Corporation20 Simplify your business Q2 Net Income Total Revenue Q4Q3 Three Quarters of Consistency 2002 Over 2001 % Increase (Decrease) Total Revenue Net Income EPS Total Revenue 26%(10%)Sybase(13%)15%(7%)(8%) 112%26%Microsoft10%(13%) 11%13% (3%) Oracle(10%)(33%) (10%)(17%) 446% 3%SAP(4%)(300%)(40%)9% 22%7%BEA(16%)(15%)(80%)(12%) (1%)0%IBM (6%)(79%) (31%)(12%) (63%)(18%)Siebel(28%)(61%)(16%)(20%) 47%(6%)RSA(30%)(121%) ($.24)(27%) (26%) (6%)Rational Software(13%)(55%) (25%) (363%)(35%)Iona(49%)(141%)($.23)(7%) 14%7% Veritas (7%)(28%)(24%)(4%) 35% 4%Progress3%12%2%

© 2003 Progress Software Corporation21 Simplify your business Great Products, Partners, Customers Leads to …… Q Net Income Total Rev. Q Net Income Total Rev. Q EPS Total Rev. Q Net Income Total Rev. QTR Y/Y % Increase (Decrease) 26%(10%) Sybase (13%)15%(7%)(8%)(259%)(11%) 112%26% Microsoft 10%(13%) 11%13% 12%10% (3%) Oracle (10%)(33%) (10%)(17%) 12%2% 446% 3% SAP (4%)(300%)(40%)9% 49%( 2%) 22%7% BEA (16%)(15%)(80%)(12%) 19%8% (1%)0% IBM (6%)(79%)(31%)(12%) 7% (63%)(18%) Siebel (28%)(61%)(16%)(20%) (65%)(19%) (26%)(6%) Rational S/W (13%)(55%) (25%)(16%)(5%) (363%)(35%) Iona (49%)(141%)($.23)(7%)(138%)(32%)14%7% Veritas (7%)(28%)(24%)(4%)13%8% 35% 4%Progress3%12%2%13% 72% 11% Great Success!

© 2003 Progress Software Corporation22 Simplify your business Progress and Its Partners – Leaders in Business Applications Front Office Back Office Portfolio of Applications Manufacturing & DistributionFinancial ServicesHealthcare Retail and E-Commerce TelecommunicationsGovernmentEducation Industries E-Commerce CRM Customer Service Business Intelligence HR/Payroll Accounting Finance Manufacturing Supply Chain

© 2003 Progress Software Corporation23 Simplify your business Industry Expertise on Progress OpenEdge Technology Over 2,000 application partners worldwide

© 2003 Progress Software Corporation24 Simplify your business the Progress Company is Your Global Partner … in over 100 countries … over 70% of Fortune 100 … over 50,000 companies … deployed at over 100,000 sites … over 2 Million Users … over 5,000 applications … Profitable public company.

© 2003 Progress Software Corporation25 Simplify your business

© 2003 Progress Software Corporation26 Simplify your business Questions?