4 Reasons Why Software Selections Fail From 2014 Webinar Series: Aldridge Executive Briefings

4 Reasons Why software selections fail The biggest triggers for failed software selection are ignorance and incorrect assumptions. These triggers manifest themselves in four major ways.

1. Needs Analysis Failure Not taking the time to do a needs analysis is the #1 issue: decision-makers get excited and jump the gun getting features you need are great, but new software can’t leave other functionality behind Resolution: Perform a thorough needs analysis; take a needs inventory

2. Underestimating the scope of the problem #1 risk factor for failed software selections cost of software + cost and commitment of time, resources, and energy lack of understanding by decision-makers don’t stray from your core competency as an executive; get help Resolution: Business leaders, not technicians, should lead the process. Be educated on cost and commitment.

3. Making assumptions that just aren’t true Ignorance leads to assumptions: it has all the features we need it will work right out of the box it’s only software, it’s not that big of a deal I can just hand it off to IT Resolution: Leading implementation involves business, management, and leadership outside core competency of an IT department.

4. Cultural issues & failure to involve key stakeholders and influencers a huge problem that can’t be solved with software must get employees on board at the beginning and keep them there be sure to fully explain why, what, and how Resolution: Enroll employees by explaining why you’re making the change and how it will help them.

This is an excerpt from our 10/9 webinar: “I think we’re outgrowing Quickbooks!...(or any other system in your business” For more, the recording can be found at Webinar Series: Aldridge Executive Briefings